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- Contact us
- Accounts & billing
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Services
- Open, close or move your account
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Natural gas services
- Why choose natural gas
- Getting natural gas: it’s easier than you think
- Move or remove a natural gas line
- Upgrade your natural gas service
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Customer Choice: buying from natural gas marketers
- FortisBC or gas marketer: what’s the difference?
- Independent natural gas marketers in BC
- Before speaking to a natural gas salesperson
- Compare FortisBC natural gas rates with gas marketers’ rates
- Signing a contract with a natural gas marketer
- Your Customer Choice natural gas bill
- Gas marketer complaints and contract disputes
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Natural gas heating and cooling and appliances
- Forced-air furnaces
- Hydronic heating systems
- Room heaters and wall furnaces
- Cool comfort: natural gas furnace plus air conditioner
- Water heating
- Cooking appliances
- Clothing dryers
- Indoor fireplaces
- Barbecues
- Patio heaters
- Pool heaters
- Outdoor fireplaces and fire pits
- Standby and portable home generators
- Buying a home with natural gas
- Get natural gas, and save
- Electricity services
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Commercial and industrial services
- Account managers for commercial, industrial and business customers
- Measurement services
- Industrial electricity interconnection
- Transportation services: buying from a transportation gas marketer
- FortisBC or transportation gas marketer: what’s the difference?
- Resources for gas marketers
- Energy-efficiency tools for natural gas business customers
- Natural gas for power generation
- Natural gas price, market and curtailment information
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Sustainable energy options
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Renewable Natural Gas
- Environmental benefits of Renewable Natural Gas
- What is Renewable Natural Gas, and how is it made?
- Renewable Natural Gas rates
- Renewable Natural Gas safety
- Become a Renewable Natural Gas supplier
- Meet our Renewable Natural Gas suppliers
- FortisBC Renewable Natural Gas Leaders
- Public sector organizations: reducing GHG emissions with RNG
- Interested in signing up for Renewable Natural Gas?
- Electric vehicle charging
- Carbon Capture Pilot program
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Renewable Natural Gas
- Rebates & energy savings
- Build & renovate
- Safety & outages
- In your community
- News & events
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About us
- Supporting British Columbia during the COVID-19 outbreak
- FortisBC executive leadership
- FortisBC board of directors
- Our 30BY30 target
- Sustainability
- Safety and Environmental Policy
- Natural gas and electricity system safety
- Environmental protection
- Our service areas
- Investor centre
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Regulatory affairs
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Our gas utility
- FortisBC Energy Inc. gas tariffs: Mainland, Vancouver Island and Whistler
- FortisBC Energy Inc. gas tariff: Fort Nelson
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Gas BCUC submissions
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FortisBC Energy Inc. gas submissions
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Biomethane
- 2018 City of Vancouver Biogas Purchase Agreement
- 2017 UBC biomethane agreement
- 2015 Biomethane purchase agreement with City of Surrey
- 2015 Biomethane Energy recovery charge (BERC) rate methodology application
- 2013 Third-party suppliers regulatory process
- 2012 Pilot program report
- 2010 Application
- 2019 Tidal Energy Biomethane Purchase Agreement
- 2020 Faromor CNG Corporation Biomethane Purchase Agreement
- 2020 Matter Global Solutions BC Ltd. Biomethane Purchase Agreement
- 2020 REN International Corp. Biomethane Purchase Agreement
- 2020 Dicklands Farms Biomethane Purchase Agreement
- Code of conduct and transfer pricing policy
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Commodity unbundling and Customer Choice applications
- 2016 Customer Choice annual general meeting
- 2016 Customer Choice program cost recovery application
- 2014 Customer Choice annual general meeting
- 2013 Customer Choice annual general meeting
- 2012 Customer Choice annual report
- 2010 Program summary
- 2009 Program summary
- 2008 Post implementation report and applications
- 2006 CPCN application for commodity unbundling for residential customers
- 2005 Post implementation review of the commercial unbundling program
- 2004 Commodity unbundling and customer choice application
- 2018 Customer Choice Annual General Meeting
- Customer care
- Demand-side management program
- Gas energy supply
- Gas cost filings
- Mt. Hayes LNG Storage Facility
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Natural gas for transportation (NGT)
- Application for rate treatment of expenditures under the GGRR and prudency review of incentives
- BFI compressed natural gas (CNG) refueling station CPCN application
- CNG and LNG service for vehicles
- GGRR incentive funding for prescribed undertakings 3.2 and 3.4 – B.C. Reg. 214/2016 OIC 609/2016
- Rate Schedule 46
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Projects and certificates of public convenience and necessity (CPCNs)
- 2015 FEI Remove data location restriction
- 2018 Application to Exempt Employee Information from 2015 Data Order
- Distribution mobile solution CPCN application
- Inland Gas Upgrades CPCN
- City of Surrey Operating Agreement
- Fraser River south arm crossing upgrade
- Huntingdon station bypass CPCN application
- Kootenay River Crossing (Shoreacres) upgrade
- Lochburn vacant land sale
- FEI Lower Mainland IP system upgrade CPCN application
- FEI Section 32-33 Application for Use of Lands in City of Coquitlam for the LMIPSU Project
- SCP - IPC transactions
- Tilbury property purchase CPCN application
- Vancouver low pressure system CPCN
- FEI and City of Kelowna Application for Approval of Terms for an Operating Agreement
- City of Coquitlam Reconsideration and Variance of Order G-80-19
- Town of Spallumcheen Operating Agreement
- City of Kamloops Operating Agreement
- FEI and City of Castlegar Application for an Operating Agreement
- FEI Application for Approval of Operating Agreement with the City of Enderby
- City of Williams Lake Operating Agreement
- City of Vernon Operating Agreement
- City of Armstrong Operating Agreement
- City of Trail Operating Agreement
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Rate design and common rates applications
- 2016 FEI rate design application
- 2014 FEU common delivery rates methodology application
- 2013 FEU reconsideration and variance application of G-26-13
- 2012 FEU common rates, amalgamation and rate design application
- 2001 Terasen Gas rate design application
- 1996 BC Gas rate design application
- 1993 BC Gas rate design application phase B
- 1991 BC Gas rate design application phase A
- Resource plans for natural gas
- ROE and capital structure application
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Revenue requirements, annual reviews and performance based rate plans
- 2018 Annual Review of 2019 Rates
- 2017 Annual review of 2018 rates
- 2016 Annual review of 2017 rates
- 2016 Depreciation and net salvage rate changes
- 2015 Annual review of 2016 rates
- 2015 Annual review of 2015 rates
- 2014-2018 Performance based rate plan
- 2012-2013 Revenue requirements applications
- 2010-2011 Revenue requirements application
- 2008 Annual review of 2009 rates
- 2007 Annual review of 2008 rates
- 2006 Annual review of 2007 rates
- 2005 Annual review of 2006 rates
- 2004 Annual review of 2005 rates
- 2004-2009 Performance based rate plan
- 2003 Annual review of 2004 rates
- 2020-2024 Multi-Year Rate Plan (FEI and FBC)
- System extension and customer connection policies
- US Generally Accepted Accounting Principles (GAAP)
- FortisBC Energy Inc. and FortisBC Inc. Evacuation Rate Relief Tariff Amendment Application
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Biomethane
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Fort Nelson gas submissions
- Fort Nelson gas cost filings
- Fort Nelson revenue requirements
- Muskwa River pipeline crossing CPCN application
- 2016 rate design application
- 2019-2020 Revenue Requirements Application
- 2004 Revenue Requirements Application
- 2008 Revenue Requirements Application
- 2009 Revenue Requirements Application
- 2010 Revenue Requirements Application
- 2011 Revenue Requirements Application
- 2014 Revenue Requirements Application
- 2015-2016 Revenue Requirements Application
- 2017-2018 Revenue Requirements Application
- Revelstoke gas submissions
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FortisBC Energy Inc. gas submissions
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Our electricity utility
- FortisBC's Electric Tariff
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Electric BCUC submissions
- Capital expenditure and system development plan
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Certificate of public convenience and necessity applications
- Advanced metering infrastructure (AMI)
- Benvoulin substation project
- Cooper conductor replacement (CCR) project
- Corra Linn spillgates replacement project
- Distribution substation automation project
- Grand Forks Terminal Station Reliability CPCN Project
- Kootenay operations centre CPCN project
- Naramata substation project
- Okanagan transmission reinforcement project
- Code of conduct and transfer pricing policy
- Demand side management
- Electric vehicle charging stations
- Electricity rates
- Net metering tariff
- Rate design applications
- Rates
- Rate schedule 50 street lighting tariff
- Residential conservation inclining block rate (RCR) or residential inclining block (RIB) rate
- Resource plans for electricity
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Revenue requirements applications
- 2018 Annual Review of 2019 Rates
- 2017 Annual review for 2018 rates
- 2016 Annual review for 2017 rates
- 2016 Treatment for major capital expenditures under the 2014-2019 PBR plan
- 2015 Annual review for 2016 rates
- 2015 Annual review for 2015 rates
- 2014-2018 Multi-year performance based ratemaking plan
- 2012-2013 revenue requirements application and integrated system plan
- 2011 Revenue requirement
- 2010 Revenue requirements
- Self-generation policy
- Solar
- Electricity rate design
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Our gas utility
- Facilities, operations and energy information
- Projects and planning