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              • 2020 REN International Corp. Biomethane Purchase Agreement
              • 2020 Dicklands Farms Biomethane Purchase Agreement
              • 2020 Bradam Canada Inc. Biomethane Purchase Agreement
              • 2020 Tidal Energy Biomethane Purchase Agreement
              • 2020 Lethbridge Biogas Biomethane Purchase Agreement
              • 2020 Quadrogen Biomethane Purchase Agreement
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              • 2015 FEI Remove data location restriction
              • 2018 Application to Exempt Employee Information from 2015 Data Order
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              • Tilbury property purchase CPCN application
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              • FEI and City of Kelowna Application for Approval of Terms for an Operating Agreement
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              • Town of Spallumcheen Operating Agreement
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              • FEI and City of Castlegar Application for an Operating Agreement
              • FEI Application for Approval of Operating Agreement with the City of Enderby
              • City of Williams Lake Operating Agreement
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              • City of Trail Operating Agreement
              • Pattullo Gas Line Replacement CPCN Application
            • Rate design and common rates applications
              • 2016 FEI rate design application
              • 2014 FEU common delivery rates methodology application
              • ​2013 FEU reconsideration and variance application of G-26-13
              • 2012 FEU common rates, amalgamation and rate design application
              • 2001 Terasen Gas rate design application
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              • 1993 BC Gas rate design application phase B
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            • Resource plans for natural gas
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              • 2009 ROE and capital structure application
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              • 2005 Annual review of 2006 rates
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              • 2004-2009 Performance based rate plan
              • 2003 Annual review of 2004 rates
              • 2020-2024 Multi-Year Rate Plan (FEI and FBC)
              • 2020 Annual Review for 2020 and 2021 Delivery Rates
            • System extension and customer connection policies
              • 2015 System extension application
              • 2007 System extension and customer connection policies
              • 2018 Application for Change to System Extension Fund Pilot Program
              • 2020 System extension application
            • US Generally Accepted Accounting Principles (GAAP)
              • 2014 US Generally Accepted Accounting Principles (GAAP)
              • 2011 US Generally Accepted Accounting Principles (GAAP)
            • FortisBC Energy Inc. and FortisBC Inc. Evacuation Rate Relief Tariff Amendment Application
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            • 2010 Revenue Requirements Application
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            • 2014 Revenue Requirements Application
            • 2015-2016 Revenue Requirements Application
            • 2017-2018 Revenue Requirements Application
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            • Revelstoke Propane Portfolio Cost Amalgamation Application
      • Our electricity utility
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        • Electric BCUC submissions
          • Capital expenditure and system development plan
            • 2011 Capital expenditure plan
            • 2009-2010 Capital expenditure plan
          • Certificate of public convenience and necessity applications
            • Advanced metering infrastructure (AMI)
              • 2012 Advanced metering infrastructure (AMI) project
              • 2007 Advanced metering infrastructure (AMI) Project
            • Benvoulin substation project
            • Cooper conductor replacement (CCR) project
            • Corra Linn spillgates replacement project
            • Distribution substation automation project
            • Grand Forks Terminal Station Reliability CPCN Project
            • Kootenay operations centre CPCN project
            • Naramata substation project
            • Okanagan transmission reinforcement project
            • Kelowna Bulk Transformer Addition CPCN Project
          • Code of conduct and transfer pricing policy
            • 2009 Revision
          • Demand side management
            • 2019-2022 DSM Expenditures Plan
            • 2018 Demand side management expenditures application
            • 2017 Demand side management expenditures application
            • 2015-2016 Demand side management expenditures application
            • Demand side management reports
          • Electric vehicle charging stations
            • Electric vehicle DCFC service rate application
            • Electric vehicle charging station inquiry
          • Electricity rates
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            • 2017 Net metering tariff reconsideration application
            • 2016 Net metering tariff update application
            • 2009 Net metering tariff application
          • Rate design applications
            • 2017 rate design
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          • Rate schedule 50 street lighting tariff
            • 2015 RS50 street lighting tariff application
            • 2017 RS50 street lighting tariff update application – type III
          • Residential conservation inclining block rate (RCR) or residential inclining block (RIB) rate
            • 2011 Application
          • Resource plans for electricity
            • 2016 Long term electric resource plan
          • Revenue requirements applications
            • 2018 Annual Review of 2019 Rates
            • 2017 Annual review for 2018 rates
            • 2016 Annual review for 2017 rates
            • 2016 Treatment for major capital expenditures under the 2014-2019 PBR plan
            • 2015 Annual review for 2016 rates
            • 2015 Annual review for 2015 rates
            • 2014-2018 Multi-year performance based ratemaking plan
            • 2012-2013 revenue requirements application and integrated system plan
            • 2011 Revenue requirement
            • 2010 Revenue requirements
            • 2020 Annual Review for 2020 and 2021 Rates
          • Self-generation policy
            • Self-generation policy stage 1 application
            • Self-generation policy stage II application
          • Solar
            • Ellison community solar pilot project application
        • Electricity rate design
    • Facilities, operations and energy information
      • Natural gas facts
      • Gigajoules: how natural gas is measured
      • FortisBC Huntingdon Inc. (HIPCO) natural gas facilities
      • Liquefied natural gas (LNG)
      • Liquefied natural gas (LNG) facilities
      • Buying liquefied natural gas (LNG)
      • Electricity facilities and operations
      • Power on! Electricity every day
    • Projects and planning
      • Natural gas projects and planning
        • Current large-scale natural gas projects
        • Natural gas resource planning
        • Natural gas planning and stakeholder engagement
        • Advanced gas meters
      • Electricity projects and planning
        • Current electricity projects
          • Upper Bonnington Refurbishment Project
            • Upper Bonnington Refurbishment Project photo gallery
        • Electricity resource planning
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      • The future of energy efficiency. Let’s go!
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  • Accounts & billing
    • Open, close or move your account
      • Manage your online account
      • Security deposits
    • Payment options
      • Ways to pay your bill
        • Pre-authorized Payment Plan
        • Pay by credit card
        • Pay by mail or drop box
      • Equal Payment Plan
      • Paperless bills
        • Yes, sign me up for paperless billing!
        • Terms and Conditions – Switching to FortisBC paperless billing
    • Billing and rates
      • Understanding your natural gas bill
        • How to read your natural gas bill
        • Is your natural gas bill high?
        • Managing your natural gas use
      • Understanding your electricity bill
        • How to read your electricity bill
        • Managing your electricity use
          • Electricity calculator
        • Is your electricity bill high?
        • Electricity fees
      • Natural gas rates
        • Residential natural gas rates
        • Business natural gas rates
        • Transportation natural gas rates
        • FortisBC Energy Inc. gas tariffs: Mainland, Vancouver Island and Whistler
        • FortisBC Energy Inc. gas tariff: Fort Nelson
      • Electricity rates
        • Residential electricity rates
        • Business electricity rates
        • FortisBC's Electric Tariff
    • Meters and meter readings
      • How to read your natural gas meter
      • How to read your electricity meter
        • Security and safety
        • Radio-off option for advanced meters
      • Meter exchanges
    • Protecting yourself from scams and fraud
    • Unclaimed funds
      • Requesting unclaimed funds
    • Taking care of someone else's account
  • Services
    • Open, close or move your account
      • Security deposits
    • Natural gas services
      • Why choose natural gas
        • Fuel cost comparison
      • Getting natural gas: it’s easier than you think
        • Request a natural gas line
      • Move or remove a natural gas line
      • Upgrade your natural gas service
      • Customer Choice: buying from natural gas marketers
        • FortisBC or gas marketer: what’s the difference?
        • Independent natural gas marketers in BC
        • Before speaking to a natural gas salesperson
        • Compare FortisBC natural gas rates with gas marketers’ rates
        • Signing a contract with a natural gas marketer
        • Your Customer Choice natural gas bill
        • Gas marketer complaints and contract disputes
          • Guide to logging an online contract dispute
          • Submitting supporting or rebuttal evidence for your contract dispute
      • Natural gas heating and cooling and appliances
        • Forced-air furnaces
        • Hydronic heating systems
        • Room heaters and wall furnaces
        • Cool comfort: natural gas furnace plus air conditioner
        • Water heating
        • Cooking appliances
        • Clothing dryers
        • Indoor fireplaces
        • Barbecues
        • Patio heaters
        • Pool heaters
        • Outdoor fireplaces and fire pits
        • Standby and portable home generators
      • Buying a home with natural gas
      • Get natural gas, and save
    • Electricity services
      • How to request electricity service
        • Request electricity service
      • Change your existing electricity service
      • Yard light installation and repair
      • Generating your own electricity
        • Net Metering Program
          • Understanding your net metering electricity bill
        • Independent Power Producers
    • Commercial and industrial services
      • Account managers for commercial, industrial and business customers
      • Measurement services
        • Meter testing, maintenance and repair
        • Other measurement services
        • Measurement events and training
        • Measurement industry websites, publications and papers
      • Industrial electricity interconnection
      • Transportation services: buying from a transportation gas marketer
        • Transportation gas marketers in BC
        • Your Transportation Agreement
          • Understanding your bill
        • Transportation service terms and definitions
      • FortisBC or transportation gas marketer: what’s the difference?
      • Resources for gas marketers
        • Customer Choice gas marketer resources
        • Transportation gas marketer resources
          • Web Information Nomination System
          • Elapsed Pro Rata Scheduled Quantity (EPSQ) Calculator
          • Bulletin board archive
      • Energy-efficiency tools for natural gas business customers
      • Natural gas for power generation
      • Natural gas price, market and curtailment information
    • Sustainable energy options
      • Renewable Natural Gas
        • Environmental benefits of Renewable Natural Gas
        • What is Renewable Natural Gas, and how is it made?
        • Renewable Natural Gas rates
        • Renewable Natural Gas safety
        • Become a Renewable Natural Gas supplier
        • Meet our Renewable Natural Gas suppliers
        • FortisBC Renewable Natural Gas Leaders
        • Public sector organizations: reducing GHG emissions with RNG
        • Interested in signing up for Renewable Natural Gas?
      • Electric vehicle charging
        • Charging your electric vehicle at home
        • Installing networked electric vehicle charging stations
        • Public electric vehicle charging stations in BC
      • Carbon Capture Pilot program
  • Rebates & energy savings
    • Rebates and offers
    • Saving energy in your home
      • Energy-saving tips and how-to videos
      • Free energy-saving upgrades
      • Home energy calculator
      • Your home heating and energy use
      • Empower Me
    • Saving energy in your business
      • Energy-saving tips for business
      • Energy-saving tips by industry
    • Saving energy for non-profit organizations
  • Build & renovate
    • Builders and developers
      • Connect your project to natural gas
        • Standards and guidelines for getting connected
        • Pre-piping for natural gas
        • Natural gas metering for multi-unit residential buildings
        • Natural gas space heating systems for your development
        • Natural gas water heaters for your development
        • Natural gas metering for secondary suites
        • Natural Gas Customer Design Build Program
      • Connect your project to electricity
        • Underground conduit system inspection request form
        • Electric Customer Design Build Program
      • Co-marketing for your project
    • Find a contractor
      • Licensed natural gas contractors
      • Licensed electrical contractors
      • About contractors in our directory
      • Tips for hiring a contractor
    • Join our contractor program
      • Join the Trade Ally Network
        • Trade Ally Network (TAN) online resource centre
        • Participating natural gas commercial partners
      • Join the Electrical Contractor Program
        • Participating electrical commercial partners
    • Pipeline and right of way permits
    • Energy solutions managers
  • Safety & outages
    • Click or call before you dig
      • Digging safety for homeowners
      • Digging safety for contractors
    • Natural gas safety
      • Gas leaks and odour
      • Appliance maintenance and safety
      • Natural gas meter safety
      • Call before you clear
      • Carbon monoxide safety
      • Propane safety
      • Gas line maintenance
    • Electricity safety
      • Safety around dams
      • Power line safety
      • Electricity accidents
      • Electricity safety on the farm
      • Padmounted transformers
    • Preparing for emergencies
      • Earthquakes
      • Wildfires and evacuations
      • Floods
      • Power outages
      • Emergency kits
    • Energy theft
    • Kids' safety corner
      • School presentation request form
    • First responders safety awareness
  • In your community
    • Investing in community
      • Community investment program
      • Employee giving
      • Residential Energy Efficiency Works (REnEW)
      • Community Giving Awards
    • Working in your neighbourhood
      • Kelowna Lee Station Upgrade
    • Indigenous relations
      • Statement of Indigenous Principles
      • Working with Indigenous communities
      • Strengthening cultures and communities
      • Careers, training and education for Indigenous communities
      • Energy-efficiency programs for Indigenous communities
    • School programs
    • Community conservation resources
    • Municipal builder event funding
    • MyVoice
      • MyVoice terms and conditions
    • Kootenay Lake level monitoring
  • News & events
    • Stories and news from FortisBC
    • Media centre
    • Current promotions
      • We’ve got even bigger rebates
      • We've got double rebates
    • Community events and exhibits
    • Subscribe to FortisBC news
  • About us
    • Supporting British Columbia during the COVID-19 outbreak
      • Billing support for customers affected by COVID-19
    • FortisBC executive leadership
    • FortisBC board of directors
    • Rethinking BC’s lower carbon future
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      • Can energy conservation really curb greenhouse gas emissions?
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