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    • Sustainable energy options
      • Renewable Natural Gas
        • Environmental benefits of Renewable Natural Gas
        • What is Renewable Natural Gas, and how is it made?
        • Affordable Renewable Natural Gas options
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        • Become a Renewable Natural Gas supplier
        • Meet our Renewable Natural Gas suppliers
        • FortisBC Renewable Natural Gas Leaders
        • Public sector organizations: reducing GHG emissions with RNG
        • Sign up for Renewable Natural Gas
      • Electric vehicle charging
        • Public electric vehicle charging stations in BC
        • Charging your electric vehicle at home
        • Networked electric vehicle charging stations for strata housing
      • Carbon capture pilot program
  • Rebates & energy savings
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      • Energy-saving tips & how-to videos
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  • Build & renovate
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        • Pre-piping for natural gas
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      • Co-marketing for your project
    • Find a contractor
      • Approved natural gas contractors
      • Approved electrical contractors
      • Tips for hiring a contractor
    • Join our contractor program
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        • Trade Ally Network online resource centre
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        • Participating electrical wholesale product distributors
    • Pipeline & right of way permits
    • Energy solutions managers
  • Safety & outages
    • Click or call before you dig
    • Natural gas safety
      • Gas leaks & odour
      • Appliance maintenance and safety
      • Natural gas meter safety
      • Call before you clear
      • Carbon monoxide safety
      • Propane safety
      • Gas line maintenance
    • Electricity safety
      • Dam safety
      • Power line safety
      • Electricity emergencies
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      • Padmounted transformers
    • Preparing for emergencies
      • Earthquakes
      • Wildfires & evacuations
      • Floods & storms
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      • Emergency kits
    • Kids' safety corner
      • School presentation request form
    • Scams and theft
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  • In your community
    • Community investment
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        • UBCM community giving funding: terms and conditions
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    • Working in your neighbourhood
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        • FortisBC Energy Inc. gas tariffs: Mainland, Vancouver Island and Whistler
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            • Biomethane
              • 2018 City of Vancouver Biogas Purchase Agreement
              • 2017 UBC biomethane agreement
              • 2015 Biomethane purchase agreement with City of Surrey
              • 2015 Biomethane Energy recovery charge (BERC) rate methodology application
              • 2013 Third-party suppliers regulatory process
              • 2012 Pilot program report
              • 2010 Application
            • Code of conduct and transfer pricing policy
              • FEI all-inclusive code of conduct and transfer pricing policy
              • FEI code of conduct and transfer pricing policy for ARBNNM
            • Commodity unbundling and Customer Choice applications
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              • 2016 Customer Choice program cost recovery application
              • 2014 Customer Choice annual general meeting
              • 2013 Customer Choice annual general meeting
              • 2012 Customer Choice annual report
              • 2010 Program summary
              • 2009 Program summary
              • 2008 Post implementation report and applications
              • 2006 CPCN application for commodity unbundling for residential customers
              • 2005 Post implementation review of the commercial unbundling program
              • 2004 Commodity unbundling and customer choice application
            • Customer care
            • Demand-side management program
              • 2019-2022 DSM Expenditures Plan
              • Annual DSM reports
              • Energy efficiency and conservation program filings (2008)
              • NGV incentive review (2011)
            • Gas energy supply
              • Balancing gas charge reconsideration of order G-187-14
              • Balancing gas charge
              • Price risk management (PRM)
                • 2011-2014 Price Risk Management (PRM) Plan
                • 2014 Price Risk Management (PRM) Review Report
                • 2015 Price Risk Management (PRM) Application
                • 2017 Price Risk Management Annual Report
                • 2017 Price Risk Management Plan
            • Gas cost filings
            • Mt. Hayes LNG Storage Facility
            • Natural gas for transportation (NGT)
              • Application for rate treatment of expenditures under the GGRR and prudency review of incentives
              • BFI compressed natural gas (CNG) refueling station CPCN application
              • CNG and LNG service for vehicles
              • GGRR incentive funding for prescribed undertakings 3.2 and 3.4 – B.C. Reg. 214/2016 OIC 609/2016
            • Projects and certificates of public convenience and necessity (CPCNs)
              • 2015 FEI Remove data location restriction
              • 2018 Application to Exempt Employee Information from 2015 Data Order
              • Distribution mobile solution CPCN application
              • Inland Gas Upgrades CPCN
              • City of Surrey Operating Agreement
              • Fraser River south arm crossing upgrade
              • Huntingdon station bypass CPCN application
              • Kootenay River Crossing (Shoreacres) upgrade
              • Lochburn vacant land sale
              • FEI Lower Mainland IP system upgrade CPCN application
              • FEI Section 32-33 Application for Use of Lands in City of Coquitlam for the LMIPSU Project
              • SCP - IPC transactions
              • Tilbury property purchase CPCN application
              • Vancouver low pressure system CPCN
              • FEI and City of Kelowna Application for Approval of Terms for an Operating Agreement
            • Rate design and common rates applications
              • 2016 FEI rate design application
              • 2014 FEU common delivery rates methodology application
              • ​2013 FEU reconsideration and variance application of G-26-13
              • 2012 FEU common rates, amalgamation and rate design application
              • 2001 Terasen Gas rate design application
              • 1996 BC Gas rate design application
              • 1993 BC Gas rate design application phase B
              • 1991 BC Gas rate design application phase A
            • Resource plans for natural gas
              • 2017 Resource plan for natural gas
              • 2014 Resource plan for natural gas
              • 2010 Resource plan for natural gas
              • 2008 Resource plan for natural gas
              • 2006 Resource plan for natural gas
              • 2004 Resource plan for natural gas
            • ROE and capital structure application
              • 2015 ROE and capital structure application for 2016
              • 2012 ROE and BCUC generic cost of capital proceeding
              • 2009 ROE and capital structure application
              • 2005​ ROE and capital structure application
            • Revenue requirements, annual reviews and performance based rate plans
              • 2018 Annual Review of 2019 Rates
              • 2017 Annual review of 2018 rates
              • 2016 Annual review of 2017 rates
              • 2016 Depreciation and net salvage rate changes
              • 2015 Annual review of 2016 rates
              • 2015 Annual review of 2015 rates
              • 2014-2018 Performance based rate plan
              • 2012-2013 Revenue requirements applications
              • 2010-2011 Revenue requirements application
              • 2008 Annual review of 2009 rates
              • 2007 Annual review of 2008 rates
              • 2006 Annual review of 2007 rates
              • 2005 Annual review of 2006 rates
              • 2004 Annual review of 2005 rates
              • 2004-2009 Performance based rate plan
              • 2003 Annual review of 2004 rates
              • 2020-2024 Multi-Year Rate Plan (FEI and FBC)
            • System extension and customer connection policies
              • 2015 System extension application
              • 2007 System extension and customer connection policies
              • 2018 Application for Change to System Extension Fund Pilot Program
            • US Generally Accepted Accounting Principles (GAAP)
              • 2014 US Generally Accepted Accounting Principles (GAAP)
              • 2011 US Generally Accepted Accounting Principles (GAAP)
          • Fort Nelson gas submissions
            • Fort Nelson gas cost filings
            • Fort Nelson revenue requirements
            • Muskwa River pipeline crossing CPCN application
            • 2016 rate design application
            • 2019-2020 Revenue Requirements Application
            • 2004 Revenue Requirements Application
            • 2008 Revenue Requirements Application
            • 2009 Revenue Requirements Application
            • 2010 Revenue Requirements Application
            • 2011 Revenue Requirements Application
            • 2014 Revenue Requirements Application
            • 2015-2016 Revenue Requirements Application
            • 2017-2018 Revenue Requirements Application
          • Revelstoke gas submissions
            • Revelstoke gas cost filings
      • Our electricity utility
        • FortisBC's Electric Tariff
        • Electric BCUC submissions
          • Capital expenditure and system development plan
            • 2011 Capital expenditure plan
            • 2009-2010 Capital expenditure plan
          • Certificate of public convenience and necessity applications
            • Advanced metering infrastructure (AMI)
              • 2012 Advanced metering infrastructure (AMI) project
              • 2007 Advanced metering infrastructure (AMI) Project
            • Benvoulin substation project
            • Cooper conductor replacement (CCR) project
            • Corra Linn spillgates replacement project
            • Distribution substation automation project
            • Grand Forks Terminal Station Reliability CPCN Project
            • Kootenay operations centre CPCN project
            • Naramata substation project
            • Okanagan transmission reinforcement project
          • Code of conduct and transfer pricing policy
            • 2009 Revision
          • Demand side management
            • 2019-2022 DSM Expenditures Plan
            • 2018 Demand side management expenditures application
            • 2017 Demand side management expenditures application
            • 2015-2016 Demand side management expenditures application
            • Demand side management reports
          • Electric vehicle charging stations
            • Electric vehicle DCFC service rate application
            • Electric vehicle charging station inquiry
          • Electricity rates
          • Net metering tariff
            • 2017 Net metering tariff reconsideration application
            • 2016 Net metering tariff update application
            • 2009 Net metering tariff application
          • Rate design applications
            • 2017 rate design
            • 2009 Rate design
          • Rates
          • Rate schedule 50 street lighting tariff
            • 2015 RS50 street lighting tariff application
            • 2017 RS50 street lighting tariff update application – type III
          • Residential conservation inclining block rate (RCR) or residential inclining block (RIB) rate
            • 2011 Application
          • Resource plans for electricity
            • 2016 Long term electric resource plan
          • Revenue requirements applications
            • 2018 Annual Review of 2019 Rates
            • 2017 Annual review for 2018 rates
            • 2016 Annual review for 2017 rates
            • 2016 Treatment for major capital expenditures under the 2014-2019 PBR plan
            • 2015 Annual review for 2016 rates
            • 2015 Annual review for 2015 rates
            • 2014-2018 Multi-year performance based ratemaking plan
            • 2012-2013 revenue requirements application and integrated system plan
            • 2011 Revenue requirement
            • 2010 Revenue requirements
          • Self-generation policy
            • Self-generation policy stage 1 application
            • Self-generation policy stage II application
          • Solar
            • Ellison community solar pilot project application
        • Electricity rate design
          • Flat rate calculator
    • Facilities, operations and energy information
      • Natural gas facts
      • Gigajoules: how gas is measured
      • FortisBC Huntingdon Inc. (HIPCO) natural gas facilities
      • Liquefied natural gas (LNG)
      • Liquefied natural gas (LNG) facilities
      • Buying liquefied natural gas (LNG)
      • Electricity facilities & operations
      • Power on! Electricity every day
    • Projects & planning
      • Natural gas projects & planning
        • Current large-scale natural gas projects
        • Natural gas resource planning
        • Natural gas planning & stakeholder engagement
      • Electricity projects & planning
        • Current electricity projects
          • Upper Bonnington Refurbishment Project
            • Upper Bonnington Refurbishment Project photo gallery
          • Ellison Community Solar Pilot Project
        • Electricity resource planning
        • Electricity planning and stakeholder engagement
  • Careers
    • Current job opportunities
    • How to apply for jobs at FortisBC
    • Why work at FortisBC
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  • Electricity outages
  • Careers
  • Contact us
  • Accounts & billing
    • Open, close or move your account
    • Payment options
      • Ways to pay your bill
        • Pre-authorized Payment Plan
        • Pay by credit card
        • Pay by mail or drop box
      • Equal Payment Plan
      • Paperless bills
        • Yes, sign me up for paperless billing!
        • Terms and Conditions – Switching to FortisBC paperless billing
    • Billing & rates
      • Understanding your natural gas bill
        • How to read your natural gas bill
        • Is your natural gas bill high?
        • Managing your natural gas use
        • Bill inserts
      • Understanding your electricity bill
        • How to read your electricity bill
        • Improve your electricity use
          • Electricity calculator
        • Is your electricity bill high?
        • Bill inserts
        • Electricity fees
      • Natural gas rates
        • Residential natural gas rates
        • Business natural gas rates
        • Transportation natural gas rates
        • FortisBC Energy Inc. gas tariffs: Mainland, Vancouver Island and Whistler
        • FortisBC Energy Inc. gas tariff: Fort Nelson
      • Electricity rates
        • Residential electricity rates
        • Business electricity rates
        • FortisBC's Electric Tariff
    • Meters & meter readings
      • Your natural gas meter
      • Your electricity meter
        • Security & safety
        • Radio-off option for advanced meters
      • Meter exchanges
    • Unclaimed funds
      • Requesting unclaimed funds
    • Taking care of someone else's account
  • Services
    • Open, close or move your account
    • Natural gas services
      • Why choose natural gas
        • Fuel cost comparison
      • How to request a natural gas line
        • Request a natural gas line
      • Move or remove a natural gas line
      • Upgrade your natural gas service
      • Customer Choice: buying from natural gas marketers
        • FortisBC or gas marketer: what’s the difference?
        • Independent natural gas marketers in BC
        • When a natural gas salesperson knocks on your door
        • Compare FortisBC natural gas rates with gas marketers’ rates
        • Signing a contract with a natural gas marketer
        • Your Customer Choice natural gas bill
        • Gas marketer complaints and contract disputes
          • Guide to logging an online contract dispute
          • Submitting supporting or rebuttal evidence for your contract dispute
      • Natural gas heating systems & appliances
        • Forced-air furnaces
        • Hydronic heating systems
        • Room heaters & wall furnaces
        • Forced-air furnace & air-conditioning combinations
        • Water heating
        • Cooking appliances
        • Clothing dryers
        • Indoor fireplaces
        • Barbecues
        • Patio heaters
        • Pool heaters
        • Outdoor fireplaces & fire pits
        • Standby & portable home generators
      • Buying a home with natural gas
    • Electricity services
      • How to request electricity service
        • Request electricity service
      • Change your existing electricity service
      • Yard light installation & repair
      • Generating your own electricity
        • Net Metering Program
        • Independent Power Producers
    • Commercial & industrial services
      • Account managers for commercial, industrial and business customers
      • Measurement services
        • Meter testing, maintenance & repair
        • Other measurement services
        • Measurement events & training
        • Measurement industry websites, publications & papers
      • Industrial electricity interconnection
      • Transportation services: Buying from a transportation gas marketer
        • Transportation gas marketers in BC
        • Your Transportation Agreement
        • Transportation service terms & definitions
      • FortisBC or transportation gas marketer: what’s the difference?
      • Resources for gas marketers
        • Customer Choice gas marketer resources
        • Transportation gas marketer resources
          • Web Information Nomination System
          • Elapsed Pro Rata Scheduled Quantity (EPSQ) Calculator
      • Energy-efficiency tools for natural gas business customers
      • Natural gas for power generation: incentive program
      • Natural gas price, market & curtailment information
    • Sustainable energy options
      • Renewable Natural Gas
        • Environmental benefits of Renewable Natural Gas
        • What is Renewable Natural Gas, and how is it made?
        • Affordable Renewable Natural Gas options
        • Renewable Natural Gas safety
        • Become a Renewable Natural Gas supplier
        • Meet our Renewable Natural Gas suppliers
        • FortisBC Renewable Natural Gas Leaders
        • Public sector organizations: reducing GHG emissions with RNG
        • Sign up for Renewable Natural Gas
      • Electric vehicle charging
        • Public electric vehicle charging stations in BC
        • Charging your electric vehicle at home
        • Networked electric vehicle charging stations for strata housing
      • Carbon capture pilot program
  • Rebates & energy savings
    • Rebates & offers
    • Saving energy in your home
      • Energy-saving tips & how-to videos
      • Free energy-saving upgrades
      • Home energy calculator
      • Manage your winter electricity usage
      • Empower Me
    • Saving energy in your business
      • Energy-saving tips for business
      • Energy-saving tips by industry
  • Build & renovate
    • Homes & businesses
    • Builder services
      • Connect your project to natural gas
        • Pre-piping for natural gas
        • Suite metering for natural gas
        • Natural gas space heating systems for your development
        • Natural gas water heaters for your development
      • Connect your project to electricity
      • Co-marketing for your project
    • Find a contractor
      • Approved natural gas contractors
      • Approved electrical contractors
      • Tips for hiring a contractor
    • Join our contractor program
      • Join the Trade Ally Network
        • Trade Ally Network online resource centre
      • Join the Electrical Contractor Program
        • Participating electrical wholesale product distributors
    • Pipeline & right of way permits
    • Energy solutions managers
  • Safety & outages
    • Click or call before you dig
    • Natural gas safety
      • Gas leaks & odour
      • Appliance maintenance and safety
      • Natural gas meter safety
      • Call before you clear
      • Carbon monoxide safety
      • Propane safety
      • Gas line maintenance
    • Electricity safety
      • Dam safety
      • Power line safety
      • Electricity emergencies
      • Electricity safety on the farm
      • Padmounted transformers
    • Preparing for emergencies
      • Earthquakes
      • Wildfires & evacuations
      • Floods & storms
      • Power outages
      • Emergency kits
    • Kids' safety corner
      • School presentation request form
    • Scams and theft
    • Safety partnerships
  • In your community
    • Community investment
      • Community investment program
      • UBCM community giving contributions
        • UBCM community giving funding: terms and conditions
      • Employee giving
      • Residential Energy Efficiency Works (REnEW)
    • Working in your neighbourhood
    • Indigenous relations
      • Statement of Indigenous Principles
      • Working with Indigenous communities
      • Strengthening cultures & communities
      • Careers, training & education for Indigenous communities
    • School programs
    • Community conservation resources
    • MyVoice
      • MyVoice terms & conditions
    • Kootenay Lake level monitoring
  • News & events
    • Stories & news from FortisBC
    • Media centre
    • Community events & exhibits
    • Newsletters
  • About us
    • FortisBC executive leadership
      • Board of directors
    • Sustainability
    • Safety & Environmental Policy
    • Natural gas & electricity system safety
      • Natural gas pipeline safety
      • Electricity system safety
      • How we prepare for emergencies
    • Environmental protection
      • Partnering for climate action
      • Osprey Management Program
    • Our service areas
    • Investor centre
    • Regulatory affairs
      • Our gas utility
        • FortisBC Energy Inc. gas tariffs: Mainland, Vancouver Island and Whistler
        • FortisBC Energy Inc. gas tariff: Fort Nelson
        • Gas BCUC submissions
          • FortisBC Energy Inc. gas submissions
            • Biomethane
              • 2018 City of Vancouver Biogas Purchase Agreement
              • 2017 UBC biomethane agreement
              • 2015 Biomethane purchase agreement with City of Surrey
              • 2015 Biomethane Energy recovery charge (BERC) rate methodology application
              • 2013 Third-party suppliers regulatory process
              • 2012 Pilot program report
              • 2010 Application
            • Code of conduct and transfer pricing policy
              • FEI all-inclusive code of conduct and transfer pricing policy
              • FEI code of conduct and transfer pricing policy for ARBNNM
            • Commodity unbundling and Customer Choice applications
              • 2016 Customer Choice annual general meeting
              • 2016 Customer Choice program cost recovery application
              • 2014 Customer Choice annual general meeting
              • 2013 Customer Choice annual general meeting
              • 2012 Customer Choice annual report
              • 2010 Program summary
              • 2009 Program summary
              • 2008 Post implementation report and applications
              • 2006 CPCN application for commodity unbundling for residential customers
              • 2005 Post implementation review of the commercial unbundling program
              • 2004 Commodity unbundling and customer choice application
            • Customer care
            • Demand-side management program
              • 2019-2022 DSM Expenditures Plan
              • Annual DSM reports
              • Energy efficiency and conservation program filings (2008)
              • NGV incentive review (2011)
            • Gas energy supply
              • Balancing gas charge reconsideration of order G-187-14
              • Balancing gas charge
              • Price risk management (PRM)
                • 2011-2014 Price Risk Management (PRM) Plan
                • 2014 Price Risk Management (PRM) Review Report
                • 2015 Price Risk Management (PRM) Application
                • 2017 Price Risk Management Annual Report
                • 2017 Price Risk Management Plan
            • Gas cost filings
            • Mt. Hayes LNG Storage Facility
            • Natural gas for transportation (NGT)
              • Application for rate treatment of expenditures under the GGRR and prudency review of incentives
              • BFI compressed natural gas (CNG) refueling station CPCN application
              • CNG and LNG service for vehicles
              • GGRR incentive funding for prescribed undertakings 3.2 and 3.4 – B.C. Reg. 214/2016 OIC 609/2016
            • Projects and certificates of public convenience and necessity (CPCNs)
              • 2015 FEI Remove data location restriction
              • 2018 Application to Exempt Employee Information from 2015 Data Order
              • Distribution mobile solution CPCN application
              • Inland Gas Upgrades CPCN
              • City of Surrey Operating Agreement
              • Fraser River south arm crossing upgrade
              • Huntingdon station bypass CPCN application
              • Kootenay River Crossing (Shoreacres) upgrade
              • Lochburn vacant land sale
              • FEI Lower Mainland IP system upgrade CPCN application
              • FEI Section 32-33 Application for Use of Lands in City of Coquitlam for the LMIPSU Project
              • SCP - IPC transactions
              • Tilbury property purchase CPCN application
              • Vancouver low pressure system CPCN
              • FEI and City of Kelowna Application for Approval of Terms for an Operating Agreement
            • Rate design and common rates applications
              • 2016 FEI rate design application
              • 2014 FEU common delivery rates methodology application
              • ​2013 FEU reconsideration and variance application of G-26-13
              • 2012 FEU common rates, amalgamation and rate design application
              • 2001 Terasen Gas rate design application
              • 1996 BC Gas rate design application
              • 1993 BC Gas rate design application phase B
              • 1991 BC Gas rate design application phase A
            • Resource plans for natural gas
              • 2017 Resource plan for natural gas
              • 2014 Resource plan for natural gas
              • 2010 Resource plan for natural gas
              • 2008 Resource plan for natural gas
              • 2006 Resource plan for natural gas
              • 2004 Resource plan for natural gas
            • ROE and capital structure application
              • 2015 ROE and capital structure application for 2016
              • 2012 ROE and BCUC generic cost of capital proceeding
              • 2009 ROE and capital structure application
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