MyVoice terms and conditions

Information gathered by the MyVoice panel is for research purposes only. The information gathered is for the purposes of administering the panel, assessing your eligibility and contacting you for future panel studies and opportunities. Responses to panel studies are submitted in confidence and treated accordingly. When you complete a panel survey, your answers are aggregated with the answers of others and used for statistical purposes only.

FortisBC collects, uses and discloses your personal information in accordance with the Personal Information Protection Act (British Columbia) and FortisBC’s Privacy Policy, which can be found at https://www.fortisbc.com/Pages/privacypolicy.aspx.

If you choose to join the MyVoice panel, you will receive email survey invitations from support@myvoicefortisbc.com approximately twice a month inviting you to provide your opinions on different topics via participation in online surveys, or in-person or telephone focus groups. You may receive compensation (monetary or material goods), and/or be eligible to participate in prize draws, as a participant in these surveys or focus groups.  As a MyVoice panel member, you may also receive emails regarding rebate programs, energy saving tips, and other FortisBC products, services, and programs available to MyVoice panel members.  You may, at any time, withdraw your consent to receive such emails from FortisBC, and participate in the MyVoice panel. Please refer to our Privacy Policy or contact us for more details.

The MyVoice software solution is provided by Vision Critical Communications Inc., a third-party vendor that may respond directly to panel members’ support queries on issues related to panel logistics.

If you have any questions about the panel or how we use your information and responses, please contact Scott Webb, manager of data analytics and research, at 604-592-7649 or scott.webb@fortisbc.com