My energy use
Want to find practical ways to use less energy, take steps to help lower emissions and cut down on your energy bill? My energy use is a convenient tool you can use to stay up to date on your energy use, learn which of your appliances consume the most energy and access personalized energy-saving tips.
Benefits of My energy use
Some of the functions and benefits include:
- Energy insights: here you can get a breakdown of each appliance’s energy use and cost, helping you understand how you use energy at home.
- Home profile survey: share details about your home— like its type, size and heating systems—to improve energy-saving tips and rebate offers tailored to your household.
- My recommendations: discover energy-saving tips for your home and appliances, chosen just for you based on your energy habits and appliance information.
Get started with My energy use
If you haven’t already, sign up for Account Online. Once registered and signed in, click the My energy use link in the navigation bar. Now you’re ready to go!
Frequently asked questions
Our previous My energy use program—including the rewards—wrapped up on December 31, 2025, with points expiring at that time. With our new program, you’ll gain deeper insights into your energy use, helping you save more on your next bill.
Completing the home profile survey will help us provide you with more accurate and personalized energy-saving tips and recommendations to help improve your home’s energy efficiency.
Your My energy use account creates personalized insights and recommendations based on different types of data, including:
- your account information and energy use data
- information about heating systems used in your home
- information about the energy use patterns of your appliances, such as those used for heating, lighting and cooking
- publicly available data
For more information, see FortisBC’s Privacy Policy.
We’re here to help
If you have questions about My energy use, you can email us at [email protected].
