Supporting the places we all call home

Our Reconciliation journey is guided by our Statement of Indigenous Principles that has been in place since 2001. These principles help us build meaningful and respectful relationships with Indigenous Peoples through honest conversations and thoughtful actions.

We’re proud to have Silver-level certification in Indigenous relations from the Canadian Council for Indigenous Business’s PAIR program. PAIR certification is a multi-year process. It involves planning and meeting targets in business development, leadership actions, employment and community relationships. This certification represents our commitment to improvement in Indigenous relations.

We aimed to invest 20 per cent of our annual Community Investment Program funding to support Indigenous communities in 2025. We surpassed our target, with about 31 per cent of our total funding going to Indigenous community investment initiatives.

Providing opportunities for Indigenous contractors and supporting local, Indigenous-owned and Indigenous-affiliated businesses supports our mutually beneficial relationships with Indigenous Peoples. In 2025, we increased spending with Indigenous-owned and affiliated businesses on major projects to $254 million. That’s almost 32 per cent of the total annual contracting expenditures for major projects.

In 2025, we invested $7 million to support 370 initiatives in 72 B.C. communities—through donations, sponsorships and our Community Investment Program. Focused on safety, education, Indigenous initiatives and projects that directly benefit the environment, these efforts help communities thrive.

Our Community Giving Days support initiatives that contribute to the well-being of British Columbians. In 2025, this included the Beaver Valley Childcare Centre in the Village of Fruitvale. Our funding and volunteers helped install gazebos to provide shade and finish the centre’s landscaping. Employee volunteers also supported improvements at nearby McInnis Park with tree planting and installing new fencing. These improvements help support a safe and welcoming environment for families and children to gather and be active outdoors.

By investing in the communities where we live and work, we’re supporting the people and initiatives that make a better B.C.

FortisBC street team members, Michelle Dixon, Justin Dixon and Jonathan Calvez, supporting The Happy Campers Fund. It provides grants for children to attend specialized summer camps throughout B.C., giving them the chance to build memories in an environment catered to them.

Energy safety and reliability matter. We address outages—whether planned for maintenance or unplanned due to emergencies—as safely and quickly as possible. Since 2020, we have responded to over 96 per cent of gas emergency calls in an hour or less and almost 90 per cent of electricity emergency calls in under two hours.

Part of our investment in our energy systems includes upgrading our gas customers to advanced gas meters. These will be able to remotely shut off gas in the event of an emergency. Upgrades like this are one of the ways we’ll be able to continue to deliver safe and reliable energy.

Our customers rely on our systems to deliver energy when they need it most. In B.C.’s Southern Interior, we are the region’s gas provider and main electricity provider, and are proactively planning and investing in the infrastructure so that our energy systems are ready, including during peak demand periods.

In 2025, we concluded our call for power, which aims to secure projects that could add up to 550 GWh of energy supply by 2030.

We work closely with governments, emergency services, Indigenous communities and local partners to prepare for emergencies and extreme weather. In 2025, we ran 26 emergency exercises—including large-scale emergency simulations—to strengthen our response.

With B.C.’s wildfire history, prevention and quick action are critical. Our Public Safety Power Shutoff policy is one of the tools we use to protect customers and communities during extreme wildfire conditions.

FortisBC crew repairing a fallen power line pole due to a storm in Kelowna.

We offer rebates for homes and businesses, while also giving customers information and options to help lower their energy bills, save energy and lower associated emissions. We are investing more than $780 million to help customers save 3.8 million gigajoules (GJ) of gas and 115 gigawatt hours (GWh) of electricity by the end of 2027.

In 2025, we invested about $267 million in our energy-saving initiatives. This helped save 1,360,623 GJ of gas and nearly 50 GWh of electricity in 2025 alone.²

Another way to reduce energy use is through deep energy retrofits. These are upgrades to walls, windows, doors, insulation and heating systems in existing houses and buildings. We’ve invested nearly $29 million in deep energy retrofit pilot projects since 2024, with the goal to reduce whole-building energy use by at least 50 per cent. One of the pilot participants—Forte, a 13-storey residential building in Vancouver—is expected to reduce its energy use by 58 per cent.³

Hawthorne Seniors Care Community in Port Coquitlam testing gas engine-driven heat pumps in commercial buildings, as part of our rebate and pilot programs.

We’re supporting provincial climate action goals by investing in lower carbon gases.⁴ Renewable Natural Gas⁵ (RNG) is made from biogas produced by organic waste as it decomposes. Our suppliers capture and upgrade the biogas from sources like landfills, agricultural waste and wastewater treatment facilities to create RNG.

In 2025, we acquired 4.2 petajoules (PJ) of RNG from our suppliers, a 50 per cent increase from 2024. This is enough energy for more than 53,000 homes for a year.⁶

We believe that hydrogen—which emits no carbon dioxide when used for energy—can play a role in a lower carbon energy future and help support the province’s CleanBC strategy. We’re exploring the potential of hydrogen as a lower carbon energy source through research and pilot projects.

The transportation sector accounts for roughly 44 per cent of the total emissions in B.C.⁷ This makes it a high priority to reduce emissions in this area. We offer customers lower carbon gas options like compressed natural gas (CNG), liquefied natural gas (LNG) and RNG. So far, we have helped convert about 1,400 commercial vehicles to CNG.⁸

We’re helping marine transportation customers reduce emissions by making LNG easier to access through new infrastructure and fuelling options. FortisBC LNG is 29 per cent lower carbon intensity compared to the global average on a well-to-tank basis.⁹

In B.C.’s Southern Interior, demand for our electric vehicle (EV) charging network continues to grow. In 2025, drivers used our charging stations 32 per cent more than in 2024. Our 42 Direct Current Fast Charging stations saw roughly 33,000 charging events that supplied 919,100 kilowatt hours (kWh). That’s up from the 696,100 kWh of energy provided in 2024.

Number of charging events