Working in your neighbourhood
We regularly maintain our infrastructure to ensure the safe and reliable delivery of energy to our customers. This includes upgrading electricity and natural gas lines – which may require crews to work along roads – as well as managing vegetation near our facilities and rights of way.
We appreciate your patience and co-operation as we try to minimize disruptions and complete the work in your neighbourhood as quickly and safely as possible.
Note: project details and dates are subject to change. Check your local traffic report for updates on roadwork in your area.
Hedley, Princeton and Keremeos
Transmission line upgrades
Project details: To continue to provide reliable and resilient electricity service to our customers, crews are upgrading the transmission line serving Princeton, Hedley and Keremeos. Crews will be adding additional safety protections to the power poles that support the transmission line.
Public and employee safety is our top priority. We have carefully planned this upgrade so we can complete the work safely and with as few disruptions to the public as possible.
Construction will take place from September 3 until October 10 from Hedley to Princeton, including along Old Hedley Road and Highway 3 from Hedley to Wolf Creek Forest Service Road. Work will continue from October 14 until November 3 from Hedley to Keremeos. These dates are subject to change.
There will be some impact on local residents with some noise during the daytime and traffic on local roads may be affected at times during this work.
Flaggers will be on site to direct traffic through the area as smoothly as possible. We encourage drivers to allow for extra time when travelling through the area.
In some cases, crews will need to access private property in order to reach the transmission line structures. We are asking property owners for their patience and cooperation during this work if crews need to access their property so this work can be completed safely.
We recognize that this construction may affect some members of the community, and we appreciate everyone’s patience while we complete the work safely and as quickly as possible.
Updated on: August 28, 2025
Anticipated dates:
Phases 1 and 2: September 3 - October 10
Phase 3: October 14 - November 3
For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].
Kelowna
Packers Road and O’Reilly Road electricity system upgrade Phase 2
Project details: To ensure our electricity system continues to operate safely and reliably, we’ll be installing a new underground conduit system in the Hall Road subdivision in Kelowna.
The new conduits are to replace existing underground cables that have reached the end of their life. This work will help prevent power outages and allow us to meet the energy needs of customers now and into the future.
We ask the public to use caution around the construction site and equipment during and after work hours. Nearby residents may experience some construction noise and increased traffic in the area. Traffic guards and flaggers will be on site to direct traffic through the area as smoothly as possible.
We appreciate the public’s patience as our crews work to complete this work safely and as quickly as possible.
Updated on: August 1, 2025
Anticipated dates: Early August to late September 2025
For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].
Kelowna
Saucier substation upgrade
Project details: We are investing $18.6 million to upgrade the Saucier substation in downtown Kelowna so we can continue meeting our customers’ growing energy needs in the area, and support community and economic growth.
This project will double the capacity of the substation and include:
- adding a new transformer
- expanding the existing control building
- installing a new access gate and entrance on Richter Street
- replacing the switchgear and breakers
Beginning in July 2025 and continuing to mid-October, we will be pouring the foundations for the control building expansion, moving a capacity bank and installing the new gate.
We have ordered the transformer and expect to take delivery in the summer of 2026. We have also ordered the breakers and switchgear, which we expect to arrive in spring 2026.
In early 2026, we will start installing the containment and foundation for the new transformer in preparation for its arrival in summer 2026. Throughout 2026, we will complete all civil and concrete work, and install all major equipment, including switches, breakers, switchgear, etc.
Most of the work will be done inside the substation. There will be some impact on local residents with some noise during the daytime and traffic on local roads may be affected at times during construction.
In 2027, we will finish any distribution work and commission all equipment, aiming to have everything in service by the end of 2027.
We will provide updates on the progress of work on this webpage throughout the project.
We appreciate the public’s patience as our crews work to complete this work as safely and quickly as possible.
Updated on: July 21, 2025
Anticipated dates: July 25, 2025 to December 2027
For more information: Call 1-888-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].
Penticton
Penticton transmission lines upgrade
Project details: We are investing $6.4 million to upgrade two of the main transmission lines serving Penticton so we can continue meeting our customers’ growing energy needs in the area, and support community and economic growth.
This project will increase the capacity and reliability of the electricity system in Penticton and include:
- Replacing two transmission lines with higher capacity lines
- Replacing and repairing poles and other equipment
This work will take place from July to October 2025, between Huth Avenue substation (next to Home Hardware Building Centre) and R.G. Anderson substation on Carmi Avenue, and continue from March 2026 with a targeted completion in May 2026. Note that these dates are subject to change.
Most of the work will be done along Industrial Avenue in Penticton. There will be some impact on local residents with some noise during the daytime and traffic on local roads may be affected at times during construction.
We will provide updates on the progress of work on this webpage throughout the project.
We appreciate the public’s patience as our crews work to complete this work safely and as quickly as possible.
Updated on: July 21, 2025
Anticipated dates: July 21, 2025 to May 15, 2026
For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].
