Report natural gas emergencies


If you smell rotten eggs, it could be a natural gas leak. Go outside first and then call us.

Report electrical emergencies or power outages


If you see downed power lines, stay at least 10 metres away and call 911 or FortisBC.

View outage map

Rebates and energy savings


  • Get money back on high-efficiency appliances, equipment and more
  • Available for homes, businesses, industry, non-profits and income-qualified customers
  • Rebates available for building new or upgrading
  • Find rebates

Saving energy

  • Get energy-saving tips for your home to help reduce your energy bills and greenhouse gas
  • Saving energy in your home

  • Find ways for your business to save money on energy bills and reduce greenhouse gases
  • Get expert advice from our account managers and technical advisors
  • Saving energy in your business