Emergencies

Report natural gas emergencies

1-800-663-9911

If you smell rotten eggs, it could be a natural gas leak. Go outside first and then call us.

Report electrical emergencies or power outages

1-866-436-7847

If you see downed power lines, stay at least 10 metres away and call 911 or FortisBC.

View outage map

Saving energy

For homes

  • Get energy-saving tips for your home, and reduce your energy bills
  • Access programs for income-qualified customers to save energy
  • Compare different heating options with our home energy calculator
  • Saving energy in your home

For businesses

  • Find ways for your business to save money on energy bills
  • Help your staff save energy with conservation campaigns
  • Get expert advice from our account managers and technical advisors
  • Saving energy in your business