Report natural gas emergencies


If you smell rotten eggs, it could be a natural gas leak. Go outside first and then call us.

Report electrical emergencies or power outages


If you see downed power lines, stay at least 10 metres away and call 911 or FortisBC.

View outage map

Saving energy

For homes

  • Get energy-saving tips for your home, and reduce your energy bills
  • Access programs for income-qualified customers to save energy
  • Compare different heating options with our home energy calculator
  • Saving energy in your home

For businesses

  • Find ways for your business to save money on energy bills
  • Help your staff save energy with conservation campaigns
  • Get expert advice from our account managers and technical advisors
  • Saving energy in your business