Emergencies

Report natural gas emergencies

1-800-663-9911

If you smell rotten eggs, it could be a natural gas leak. Go outside first and then call us.

Report electrical emergencies or power outages

1-866-436-7847

If you see downed power lines, stay at least 10 metres away and call 911 or FortisBC.

View outage map

Rebates and energy savings

Rebates

Get money back on high-efficiency appliances, equipment and more.

Available for homes, businesses, industry, non-profits, new construction and income-qualified customers.

Find rebates

Saving energy

Get energy-saving tips to help reduce your energy bills and greenhouse gases.

Saving energy in your home

Saving energy in your business