Natural gas services
If you're a residential, business or industrial customer and you need to install, remove or move a natural gas line, or upgrade your natural gas service, we’ve got online service request tools here for you. If you have any questions, call us or email us using the contact information below.
Why choose natural gas
If you’re considering your energy options, natural gas is a safe, reliable source of energy that’s easy to use in your home or business.
How to request a natural gas line
If your home or business isn’t connected to natural gas, we’ll show you how to request a new natural gas line.
Move or remove a natural gas line
If you’re renovating or demolishing a building, you can submit a request online or contact us to move or remove a natural gas line.
Find out where FortisBC provides natural gas service:
- Check your address. Our interactive map will tell you if natural gas is available in your neighbourhood.
- No natural gas in your area? Contact an energy solutions manager to see if we can bring natural gas to your neighbourhood.
- See which areas we serve. Our service area map shows the general areas where we deliver natural gas in BC.
Open, close or move your account
If you need to open a new natural gas account, or if you’re moving or want to close your natural gas account with us, use our online tools.
Natural gas appliances: cost-savings, convenience and cosiness
Natural gas heating systems are up to 98 per cent efficient, and natural gas appliances provide comfort and convenience. Find out which natural gas heating systems and appliances are best for your home.