Natural gas services
If you're a residential, business or industrial customer and you need to install, remove or move a natural gas line, or upgrade your natural gas service, we’ve got online service request tools here for you. If you have any questions, call us or email us using the contact information below.
Find out where FortisBC provides natural gas service
- Our interactive map will tell you if natural gas is available in your neighbourhood.
- No natural gas in your area? Contact an energy solutions manager to see if we can bring natural gas to your neighbourhood.
How to request a natural gas line
Find out how to connect your home or business to natural gas.
Getting natural gas: it’s easier than you think
Open, close or move your account
If you need to open a new natural gas account, or if you’re moving or want to close your natural gas account with us, use our online tools.
Move or remove a natural gas line
If you’re renovating or demolishing a building, you can submit a request online or contact us to move or remove a natural gas line.
Find a local gas contractor
Looking for qualified local professionals to install or service your electric or natural gas equipment and appliances? Search our directories to find a contractor.
Why choose natural gas
If you’re considering your energy options, natural gas is a safe, reliable source of energy that’s easy to use in your home or business.
Natural gas appliances: cost-savings, convenience and comfort
Natural gas heating systems are up to 98 per cent efficient, and natural gas appliances provide comfort and convenience. Find out which natural gas heating and cooling and appliances are best for your home.