Account managers for commercial, industrial and business customers
Important COVID-19 notice
If your business is impacted by COVID-19, your key account manager is here to help. They can speak to you about your account and discuss payment arrangements.
Let us help you with your natural gas and electricity needs—like opening a new account, increasing energy efficiency and decreasing your bills. Looking to purchase or upgrade natural gas equipment? Our account managers can help you determine which equipment is ideal for your needs and which are eligible for rebates, and they can help guide you through the rebate application process. They’ll also help you understand rates and tariffs.
Natural gas account managers
Large commercial and industrial customers
Our key account managers have specialized industry knowledge, and they’re here to help you save energy and money:
Agriculture and food and beverage processors
Education, hotels and private recreational facilities
Forest products, chemical and refineries and manufacturing-related services
Mining, pulp and paper, power generation, cement and asphalt manufacturing
Municipalities and public recreational facilities
Private healthcare and affordable housing
Provincial government, federal government, office towers, retail and transportation
Small and medium-sized business customers
Our energy solutions managers are here to help you with energy conservation and management, so you can save energy and money. Contact the energy solutions manager in your area:
Abbotsford, Agassiz, Anmore, Chilliwack, Coquitlam, Delta, Hope, Langley, Township of Langley, Maple Ridge, Mission, North Delta, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Surrey, White Rock
Burnaby, New Westminster, North Vancouver, Squamish, Vancouver, West Vancouver, Whistler
Interior and Northern BC
Vancouver Island and Sunshine Coast
Municipalities and public recreation facilities
Supporting the key account manager for municipalities and public recreation facilities, the municipalities energy solutions manager can help municipalities save energy and money.
Electricity technical advisors
If you’re planning a new construction project or major upgrades to an existing facility, talk to the electricity technical advisor in your area at the beginning of your project.
Our electricity technical advisors have a Certified Energy Manager® (CEM) designation from the Association of Energy Engineers and can help you find ways to improve the energy efficiency of your project using the latest technology and designs. They’ll work with you every step of way, from planning and evaluation to accessing energy study funds, applying for rebates and measuring your energy savings at the end of your project.
Reza Negash, PhD, P.Eng, CPM
Perry Feser, CEM
Phil Hawkes, CEM
Doug Lamminen, CEM
Industrial New Connections
Juan Rincon, P.Eng
All FortisBC electricity service areas
Karen d’Aoust, CEM
We’re here to help
During the COVID-19 outbreak, we’re reducing our hours to help protect the safety and well-being of our customer service employees, their families and communities. For general inquiries about your business or industrial operation, or if you’re not sure who your account manager is, please contact us at the numbers and new hours below.