Account managers for commercial, industrial and business customers

Let us help you with your natural gas and electricity needs—like opening a new account, increasing energy efficiency and decreasing your bills. Looking to purchase or upgrade natural gas equipment? Our account managers can help you determine which equipment is ideal for your needs and which are eligible for rebates, and they can help guide you through the rebate application process. They’ll also help you understand rates and tariffs.

Natural gas account managers

Large commercial and industrial customers

Our key account managers have specialized industry knowledge, and they’re here to help you save energy and money:

Agriculture and food and beverage processors

Andrew Luke
Tel: 604-592-7870
Cell: 604-999-1687

Education, hotels and private recreational facilities

Vlad Kostka
Tel: 604-592-7967
Cell: 604-833-3182

Forest products, chemical and refineries and manufacturing-related services

Rajoo Jagtap
Tel: 604-576-7334
Cell: 604-788-6675

Mining, pulp and paper, power generation, concrete and asphalt manufacturing and spot gas sales

Doug Tufts
Tel: 604-592-7642
Cell: 604-992-9611

Municipalities and public recreational facilities

Siraz Dalmir
Tel: 604-576-7268
Cell: 604-202-5867

Private healthcare, affordable housing, multi-unit residential buildings, stratas, commercial laundry and grocery

Chris Alionis
Tel: 604-592-7985
Cell: 604-802-4427

Provincial government, federal government, office towers, retail and transportation

Ian Mitchell
Tel: 604-592-8237
Cell: 604-836-6604

Public healthcare

Jennifer Coulthard
Tel: 604-576-7135
Cell: 604-340-8572

Small & medium-sized business customers

Our energy solutions managers are here to help you with energy conservation and management, so you can save energy and money. Contact the energy solutions manager in your area:

Abbotsford, Agassiz, Anmore, Chilliwack, Coquitlam, Delta, Hope, Langley, Township of Langley, Maple Ridge, Mission, North Delta, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Surrey, White Rock

Tiago Pereira
Tel: 604-592-7463
Cell: 604-991-8802

Burnaby, New Westminster, North Vancouver, Squamish, Vancouver, West Vancouver, Whistler

Mel Tugade
Tel: 604-592-7907
Cell: 604-209-9673

Interior & Northern BC

Stephanie Au
Tel: 250-868 4569
Cell: 250-808-1087

Vancouver Island & Sunshine Coast

Mitch Carlson
Tel: 250-380-5731
Cell: 250-360-6158

Electricity technical advisors

If you’re planning a new construction project or major upgrades to an existing facility, talk to the electricity technical advisor in your area at the beginning of your project.

Our electricity technical advisors have a Certified Energy Manager® (CEM) designation from the Association of Energy Engineers and can help you find ways to improve the energy efficiency of your project using the latest technology and designs. They’ll work with you every step of way, from planning and evaluation to accessing energy study funds, applying for rebates and measuring your energy savings at the end of your project.

Central Okanagan

Dan Higginson, P.Eng
Tel: 250-469-8093

South Okanagan/Similkameen

Perry Feser, CEM
Tel: 250-490-2624

Phil Hawkes, CEM
Tel: 250-490-2627


Doug Lamminen, CEM
Tel: 250-368-0509

Industrial New Connections

Juan Rincon, P.Eng
Tel: 250-868-4542

All FortisBC electricity service areas

Karen d’Aoust, CEM
Tel: 250-469-8035

We’re here to help

For general inquiries about your business or industrial operation, or if you’re not sure who your account manager is, please contact us:

  • Natural gas: email us or call 1-888-224-2710, Monday-Friday, 7 a.m. to 8 p.m.
  • Electricity: email us or call 1-866-436-7847, Monday-Friday, 7 a.m. to 7 p.m.