Customer insight creates a better website

Our website has a new look and improved functionality, thanks to customer input. Check out our most-frequently visited pages, and learn how you can help us make the site even better.
February 6, 2019

How to better understand your winter electricity use

Meet Bob and Jen and follow them as they get the facts about winter energy use and find out how to avoid a higher than expected winter electricity bill.
January 30, 2019

What you need to know when a stranger comes knocking

Over the last few weeks we have been receiving calls from concerned customers that salespeople have been soliciting door-to-door and asking to come into their homes to see or service their appliances.
January 22, 2019

What are all these line items on my FortisBC natural gas bill?

We break down the different line items on your natural gas bill to understand what and why you are being charged.
January 2, 2019

How BC stepped up to turn down the heat

We asked and BC responded. Check out the great actions communities and organizations across BC are taking to conserve while natural gas supply remains limited — we’re very grateful.
December 20, 2018

Why are we trimming and removing trees?

Sometimes trees and other vegetation present hazards for our natural gas lines and electric power lines. We hire skilled contractors to remove vegetation that could be problematic, before it causes any damage.
December 17, 2018

See how we’re using a “virtual pipeline” to transport natural gas to the Lower Mainland

An innovative approach to bolster gas supply for residents in the Lower Mainland is rolling—literally—with a truck “pipeline” that will deliver Compressed Natural Gas (CNG) from the South Okanagan to Aldergrove.
December 14, 2018

We're digging in to give back to the community in Burnaby

The efforts of FortisBC employees will help restore a slope on a decommissioned trail in Burnaby’s Stoney Creek Park that had been eroding due to human impact.
December 11, 2018

Customer insight creates a better website

Our website has a new look and improved functionality, thanks to customer input. Check out our most-frequently visited pages, and learn how you can help us make the site even better.
February 6, 2019

How to better understand your winter electricity use

Meet Bob and Jen and follow them as they get the facts about winter energy use and find out how to avoid a higher than expected winter electricity bill.
January 30, 2019

What you need to know when a stranger comes knocking

Over the last few weeks we have been receiving calls from concerned customers that salespeople have been soliciting door-to-door and asking to come into their homes to see or service their appliances.
January 22, 2019

What are all these line items on my FortisBC natural gas bill?

We break down the different line items on your natural gas bill to understand what and why you are being charged.
January 2, 2019

How BC stepped up to turn down the heat

We asked and BC responded. Check out the great actions communities and organizations across BC are taking to conserve while natural gas supply remains limited — we’re very grateful.
December 20, 2018

Why are we trimming and removing trees?

Sometimes trees and other vegetation present hazards for our natural gas lines and electric power lines. We hire skilled contractors to remove vegetation that could be problematic, before it causes any damage.
December 17, 2018

See how we’re using a “virtual pipeline” to transport natural gas to the Lower Mainland

An innovative approach to bolster gas supply for residents in the Lower Mainland is rolling—literally—with a truck “pipeline” that will deliver Compressed Natural Gas (CNG) from the South Okanagan to Aldergrove.
December 14, 2018

We're digging in to give back to the community in Burnaby

The efforts of FortisBC employees will help restore a slope on a decommissioned trail in Burnaby’s Stoney Creek Park that had been eroding due to human impact.
December 11, 2018