Stories and news from FortisBC

Why we're working in your neighbourhood amid COVID-19

Find out why we may be working in your neighbourhood during this trying time.
April 20, 2020

Top 4 ways we can help with your energy bill during the COVID-19 crisis

Here are the best ways to work with us to get the help you need with your energy bill during this difficult time.
April 14, 2020

The top questions asked by you and answered by our customer service team

You asked and we answered your top questions about your FortisBC account, billing inquiries and payment options. See if you can find the answer you’re looking for.
February 27, 2020

5 helpful tips when you’re applying for rebates

Ready to apply for a FortisBC rebate? Some tips to help ease you through the rebate application process.
November 4, 2019

Natural gas rates and your bill

Questions answered about your natural gas bill and the latest rates and charges, including the carbon tax.
March 1, 2019

Customer insight creates a better website

Our website has a new look and improved functionality, thanks to customer input. Check out our most-frequently visited pages, and learn how you can help us make the site even better.
February 6, 2019

Door to door and digital scams: How to protect yourself

Over the last few weeks we have been receiving calls from concerned customers that salespeople have been soliciting door-to-door and asking to come into their homes to see or service their appliances.
January 22, 2019

What are all these line items on my FortisBC natural gas bill?

We break down the different line items on your natural gas bill to understand what and why you are being charged.
January 2, 2019

Why we're working in your neighbourhood amid COVID-19

Find out why we may be working in your neighbourhood during this trying time.
April 20, 2020

Top 4 ways we can help with your energy bill during the COVID-19 crisis

Here are the best ways to work with us to get the help you need with your energy bill during this difficult time.
April 14, 2020

The top questions asked by you and answered by our customer service team

You asked and we answered your top questions about your FortisBC account, billing inquiries and payment options. See if you can find the answer you’re looking for.
February 27, 2020

5 helpful tips when you’re applying for rebates

Ready to apply for a FortisBC rebate? Some tips to help ease you through the rebate application process.
November 4, 2019

Natural gas rates and your bill

Questions answered about your natural gas bill and the latest rates and charges, including the carbon tax.
March 1, 2019

Customer insight creates a better website

Our website has a new look and improved functionality, thanks to customer input. Check out our most-frequently visited pages, and learn how you can help us make the site even better.
February 6, 2019

Door to door and digital scams: How to protect yourself

Over the last few weeks we have been receiving calls from concerned customers that salespeople have been soliciting door-to-door and asking to come into their homes to see or service their appliances.
January 22, 2019

What are all these line items on my FortisBC natural gas bill?

We break down the different line items on your natural gas bill to understand what and why you are being charged.
January 2, 2019

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