Stories
Viewing stories about: Customer service
Stories
Advanced gas meters are coming: what customers need to know
We’re upgrading our gas customers’ meters to advanced meters. Find out what you need to know before, during and after the meter exchange.
February 24, 2025
Inclusive excellence: building a safe and welcoming workplace
Our efforts to demonstrate leadership in creating an inclusive and diverse workplace have helped to earn us kudos as one of the province’s best employers.
October 30, 2024
Common online scams exposed: Learn how to protect your personal information
Scammers often pose as FortisBC online. Read about three common online scams and learn how to protect your personal information from fraudsters.
July 8, 2024
Two dedicated leaders demonstrate a culture of belonging
We sat down with two women from our leadership team to learn about the actions we’re taking to inspire inclusion and cultivate a culture of belonging.
March 6, 2024
6 energy-efficient gifts that make perfect holiday presents
Give a gift that keeps on giving this holiday season with an energy-efficient present that will help that special someone save energy and money.
November 27, 2023
How to help avoid climbing energy bills during a heat wave
Tips to help you optimize your energy use and help avoid climbing energy bills before, during and after a heat wave.
July 1, 2023
Heat pump vs furnace? How to choose the best heating system for your home
Time to replace your heating system? We know there's a lot to consider so we've pulled together some common scenarios to help you make an informed decision.
March 29, 2023
Advanced gas meters are coming: what customers need to know
We’re upgrading our gas customers’ meters to advanced meters. Find out what you need to know before, during and after the meter exchange.
February 24, 2025
Inclusive excellence: building a safe and welcoming workplace
Our efforts to demonstrate leadership in creating an inclusive and diverse workplace have helped to earn us kudos as one of the province’s best employers.
October 30, 2024
Common online scams exposed: Learn how to protect your personal information
Scammers often pose as FortisBC online. Read about three common online scams and learn how to protect your personal information from fraudsters.
July 8, 2024
Two dedicated leaders demonstrate a culture of belonging
We sat down with two women from our leadership team to learn about the actions we’re taking to inspire inclusion and cultivate a culture of belonging.
March 6, 2024
6 energy-efficient gifts that make perfect holiday presents
Give a gift that keeps on giving this holiday season with an energy-efficient present that will help that special someone save energy and money.
November 27, 2023
How to help avoid climbing energy bills during a heat wave
Tips to help you optimize your energy use and help avoid climbing energy bills before, during and after a heat wave.
July 1, 2023
Heat pump vs furnace? How to choose the best heating system for your home
Time to replace your heating system? We know there's a lot to consider so we've pulled together some common scenarios to help you make an informed decision.
March 29, 2023