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Natural gas paperless billing

Join more than 275,000 FortisBC customers who enjoy the clutter-free convenience of paperless billing:

  • always receive your bills on time
  • save time and effort
  • enjoy less paper and clutter
  • help the environment
  • reduce your risk of identity fraud through mail theft

There are two easy ways to sign up:

  1. Sign up for paperless billing in Account Online:
         STEP 1 – log in to Account Online
         STEP 2 – select Bill delivery options from the Billing menu
         STEP 3 – follow the easy instructions to sign up

    If you haven’t yet registered for Account Online, you will need a piece of identification such as your driver's licence and information found on your most recent FortisBC bill.

  3. Call us at 1-888-224-2710, Monday–Friday 7 a.m. to 8 p.m. and we’ll make the change for you.


Please call us at 1-888-224-2710 to speak with a customer service representative.