Accounts & billing
Find out how we set rates, how to read your natural gas or electricity bill and how to manage your account and payment options.
Experiencing higher gas bills?
If your natural gas or electricity bill is higher than expected, there could be a number of reasons why. In late December and early January, we experienced unseasonably cold temperatures for an extended period. And on January 1, we saw an increase to gas rates and electricity rates.
With higher rates and higher energy use, the increase on your bill may be noticeable. But there are simple and effective ways that could help lower your bills in future months. Learn more.
Open, close or move your account
If you have natural gas or electricity service and just need to open an account, or if you’re moving or want to close your account, use our online tools to get the job done quickly.
Natural gas bills
See a sample bill, learn about your natural gas use or why your bill may be higher than expected.
Meters and meter readings
Understand how meters work and how to read them, and know what to expect if your natural gas meter needs to be exchanged.