Open, close or move your account
Manage your online account
From tracking your energy use to choosing how you get your bill to setting up a payment plan, creating an online profile for your FortisBC accounts gives you access to a variety of convenient self-serve options.
Move your account
If you have a natural gas or electricity account with us and you’re moving to another location that has natural gas or electricity service installed, you can use your online account to give us the details of your move.
Open an account
If your home or business has natural gas or electricity service installed and you just need to open an account with us, start here.
Close your account
If you need to close your natural gas or electricity account, or you no longer want to be part of the Renewable Natural Gas program, you can use your online account to cancel your service.
Commercial and industrial services
We’ve got specialized energy services and tools for large commercial and industrial operations. Find out how we can help you today.