Natural gas safety
Natural gas is used in homes and businesses every day. Stay safe by taking care of your equipment.
Important COVID-19 notice
If you’re planning to dig, or excavate in your yard—whether for planting a tree or shrub, or installing fence posts—please consider if your dig is necessary during the COVID-19 crisis. If you hit a gas line, our crews must attend to repair it and relight affected homes. Help us keep our physical distance—and keep crews and the public safe. Delay your dig if possible.
Smell rotten eggs? It could be a gas leak.
If you smell an odour like rotten eggs or Sulphur, it could be a gas leak. Go outside and call the FortisBC Emergency Line at
Maintain your gas appliances and heating systems to keep them running safely and efficiently.
Natural gas meter safety
What you should do to keep the area around your meter clear.
Click or call before you digFind out where natural gas lines and other buried utilities are to prevent damages and costly repairs.
Safe planting near utility equipmentTrees that come in contact with power lines, natural gas lines and other utility equipment like padmounted transformers can be a safety hazards. Learn how to plant safely to avoid hazards.
Safe planting near utility equipment