Your new FortisBC bill is here
Inspired by customers just like you, your newly designed natural gas bill is ready, and your new electricity bill is coming in early 2023. Important information is easy to find and understand, while new energy-saving tips, rebates and usage data can help you make more informed energy choices for your home or business.
What you’ll find
We listened to 1,400 energy customers including homeowners, renters, small and large business owners and others, to find out what they wanted on their energy bill. A simpler design, easy-to-find information, and more data and tips to help save energy or as one customer explained: "help me do what I want as simply and as fast as possible."
Your new bill clearly shows all the relevant information that matters to you the most with less technical language and more visually friendly infographics. You’ll also be able to make more informed energy choices with some of the new features and other information you’ll see including:
- energy use data that’s specific to your usage, such as how much gas or electricity you used compared to your last bill and previous year
- energy-saving tips on how to help improve energy efficiency and reduce your energy use and energy costs in your home or business
- valuable information about services and products like Renewable Natural Gas and rebates for heating systems and appliances
See a sample bill:
- Gas residential
- Electricity residential (coming early 2023)
Check your spam folder: if you’re signed up for paperless billing, please remember to check your spam or junk email folder regularly as legitimate emails can get sent to these folders once in a while.