Smell rotten eggs?It could be a natural gas leak.
Stop what you’re doing.Go outside first, then call us or 911.
1-800-663-9911
Power outage? Electrical emergency?
If you see downed power lines, stay at least 10 metres away and call us or 911.
1-866-436-7847
Stay connected during the Canada Post labour action by signing up for paperless billing. You can also check your balance by clicking here for gas, and here for electric.
Learning how your natural gas or advanced electricity meter works can help you better understand when and how you use energy in your home or business.
Find out how to read your natural gas meter and how your gas usage is calculated.
How to read your natural gas meter
Find out how an advanced electricity meter works and how to read it.
How to read your electricity meter
Learn why we may need to exchange your natural gas meter and what to expect during your appointment.
Meter exchanges
Keep the area around your meter clear so it’s always accessible.
Learn about the radio-off option for advanced electricity meters.