Working in your neighbourhood

We regularly maintain our infrastructure to ensure the safe and reliable delivery of energy to our customers. This includes upgrading electricity and natural gas lines – which may require crews to work along roads – as well as managing vegetation near our facilities and rights of way.

We appreciate your patience and co-operation as we try to minimize disruptions and complete the work in your neighbourhood as quickly and safely as possible.

Note: project details and dates are subject to change. Check your local traffic report for updates on roadwork in your area.

All communities (Okanagan and Kootenays)

Condition assessments of electrical lines and pole structures

Updated on: April 2022

Project details: You may see crews in your community performing comprehensive inspections of our electric transmission and distribution lines and pole structures. FortisBC periodically performs comprehensive assessments of electrical infrastructure to determine the maintenance and upgrade work required to keep it to our codes and standards.  The information they collect is critical to effectively plan maintenance and improvement projects.

Communities being assessed this year include Kelowna, Oliver, Penticton, Rock Creek, Castlegar and Slocan Valley.

In some cases, a crew member or contractor may need to visit your property to access to these lines and structures. They will be easily identified by marked vehicles and will also carry appropriate identification. If anyone comes to your property claiming to be from FortisBC for other reasons, or if you want to confirm they are from FortisBC, please contact us at 1-866-436-7847.

Anticipated dates: April to November, weekdays between 8 a.m. and 4 p.m.

For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email

East Vancouver

Construction near 29th Avenue and Slocan Street

Updated on: May 16, 2022

Project details: We’re performing upgrade work on our system at the park near the intersection of 29th Avenue and Slocan Street in Vancouver, to ensure we can continue to safely and reliably supply local homes and businesses. Traffic and sidewalk access will be maintained throughout construction.

Anticipated dates: May 24, 2022 to mid-July, 2022

For more information: Contact Antonio Bebic, community relations liaison, at 1-888-224-2710 or


Pattullo Gas Line Replacement construction in Burnaby

Updated on: October 29, 2021

Project details: We’re building six kilometres of new gas line in Burnaby to replace a gas line we have attached to the Pattullo Bridge before the bridge is decommissioned by the British Columbia Ministry of Transportation and Infrastructure. The Ministry’s design standards do not permit a gas line on the new bridge.

The new gas line will run between Lougheed Highway and 16th Avenue, with construction mainly along Sperling Avenue, Glencarin Drive, Lakefield Drive and 4th Street.

This gas line is a vital part of our system, ensuring more than 35,000 customers in Burnaby, Coquitlam and New Westminster receive the natural gas they count on every day. This includes 18,000 customers in Burnaby.

Start and end dates: November 2021 to the end of 2022

For more information: Visit the project page on, call us at 604-576-7208 or email


Tilbury LNG facility

Updated on: July 8, 2021

Project details: On October 21, 2014, we started construction of a $400-million expansion project at our Tilbury LNG facility. The initial phase of expansion is in service and we're now working on an expansion of the facility's truck loading capacity.

We're also doing work in preparation for our next phase of expansion. There will be periodic work programs associated with environmental, archaeological, and surveying scopes on and adjacent to our site throughout 2021. These programs will generally be minor in nature and will usually occur within normal business hours.

Start and end dates: Construction of the truck loading expansion is expected to begin this summer and be complete in 2022.

For more information: Visit the project page at or email us at

Campbell River

Canyon View Trail Bridge Pipe maintenance

Updated on: April 12, 2022

Project details: To ensure the natural gas system continues to operate safely, we’re performing routine maintenance on a section of pipe located within Elk Falls Provincial Park.

Although public impacts are expected to be minimal, this work does require us to temporarily close Canyon View Trail Bridge.

For your safety, and to ensure we can complete the work as quickly as possible, we ask that park users avoid the area if possible while work is taking place. As trail access is limited in the area, we ask that park users plan ahead and use alternate routes when possible.

We would like to remind everyone that the park will remain open throughout the duration of construction. When complete, the site will be restored to its previous condition, using materials appropriate to the park.

We appreciate the public’s patience as our crews work to complete this work as quickly as possible.

Anticipated dates: April 12 - 14, and April 19 - 27 between 6 a.m. and 5 p.m.

For more information: Contact Carmen Driechel, community and Indigenous relations manager at 250-883-5044 or by email at or toll free 1-888-224-2710, Monday to Friday, 7 a.m. to 8 p.m.


Hartland RNG Connection

Updated on: February 16, 2022

Project details: FortisBC plans to construct a 6.5 kilometer line to connect the Central Regional District’s (CRD) proposed Renewable Natural Gas (RNG) facility at the Hartland Landfill to the natural gas system in Saanich. This will require routine construction, mainly in existing trail corridors and on roadway allowances, along the anticipated route of Willis Point Road and Highway 17a to West Saanich Road.

The project is in the pre-construction planning phase with FortisBC working closely with CRD, the District of Saanich, Ministry of Transportation and Infrastructure to make sure all required permitting is in place. Actual construction is expected to start next summer and take about one year to complete.

Information about the CRD’s work at the Hartland Landfill can be found at

Anticipated date: Spring, 2023

For more information: Contact Carmen Driechel, community and Indigenous relations manager at 250-380-5738 or by email at