Working in your neighbourhood

We regularly maintain our infrastructure to ensure the safe and reliable delivery of energy to our customers. This includes upgrading electricity and natural gas lines – which may require crews to work along roads – as well as managing vegetation near our facilities and rights of way.

We appreciate your patience and co-operation as we try to minimize disruptions and complete the work in your neighbourhood as quickly and safely as possible.

Note: project details and dates are subject to change. Check your local traffic report for updates on roadwork in your area.

All communities

Aerial inspections 

Updated on: August 3, 2022

Project details: To make sure the natural gas system continues to operate safely and reliably, we are performing annual aerial inspections of our transmission lines.

Our helicopter contractor, Talon Helicopters, is permitted by Transport Canada to fly at low levels to conduct LiDAR scanning in order to inspect natural gas transmission lines.

This routine work is part of our integrity management system, which includes detection and remediation activities among other steps to ensure public safety.

Flight time over a single area will be minimal. We appreciate your patience as we work to complete the inspections as quickly and safely as possible.

Anticipated flight schedule:

  • Lower Mainland: Complete
  • Vancouver Island: Complete
  • Northern Interior: September
  • Southern Interior: September

Please note that the flight schedule is weather and wildfire dependent.

Anticipated dates: Remaining inspections postponed until September 12, 2022.

For more information: Call 1-888-224-2710 Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].


New power line in Crawford Estates

Updated on: August 29, 2022

Project details: To improve reliability and meet the growing needs of our electricity customers in Kelowna, we will be adding a new power line from our DG Bell substation. The new line will serve Kelowna’s Crawford Estates and Upper Mission communities.

This project is an estimated $1.8 million investment in the electric system in this area.

Although public impacts are expected to be minimal, access to a nearby trail network along Stewart Road West and Westridge Drive will be detoured. Access will still be available along the adjacent sidewalk. Once the project is complete, FortisBC plans to restore the area with a linear trail and benches to enhance the area and improve access to the trail network.

We appreciate the public’s patience as our crews work to complete this work as quickly and safely as possible.

Anticipated dates: Mid-September to mid-December

For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].


Inland Gas Upgrades project in Kamloops

Updated on: June 15, 2022

Project details: We’re upgrading our 3.6 kilometre gas line that runs through Kenna Cartwright Park in Kamloops as part of our Inland Gas Upgrades project. The upgrade will strengthen our system by replacing an ageing gas line and allow us to continue to reliably meet the energy requirements of a growing region.

The work is taking place within the utility corridor that runs through the park. Some trails within the park will be closed or rerouted during construction. Signage will be posted at park entrances, construction locations and temporary trail closures.

Start and end dates: June to October 2022

For more information: Visit the project page on, call us at 1-855-576-7225 or email [email protected].


Peterson Creek pipe replacement

Updated on: July 7, 2022

Project details: To make sure the natural gas system continues to operate safely and reliably, we’re replacing a 50 metre section of pipe located within Peterson Creek Park.

Although public impacts are expected to be minimal, some trails in the park may be detoured to allow work vehicles and machinery to access the work site.

We would like to remind everyone that the park will remain open throughout the duration of construction. When complete, the site will be restored to its previous condition, using materials appropriate to the park.

We appreciate the public’s patience as our crews work to complete this work as quickly and safely as possible.

Anticipated dates: July 18 - September 15

For more information: Contact Matt Mason, community and Indigenous relations manager at 250-717-0815 or by email at [email protected] or toll free 1-888-224-2710, Monday to Friday, 7 a.m. to 7 p.m.

All communities (Okanagan and Kootenays)

Tree trimming

Updated on: July 6, 2022

Project details: You may see crews in your community trimming trees and other plants growing over or near natural gas lines and power lines. FortisBC performs this work as part of our regular tree maintenance program to ensure the safety of the public and reliability of our natural gas and electric systems.

While we anticipate minimal disruptions to the public, in some cases, a crew member or contractor may visit your property to access infrastructure. They will be easily identified by marked vehicles and will also carry appropriate identification. If anyone comes to your property claiming to be from FortisBC for other reasons, or if you want to confirm they are from FortisBC, please contact us at 1-866-436-7847.

Learn more about how we keep your community safe through our tree clearing program.

For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].

East Vancouver

Construction near 29th Avenue and Slocan Street

Updated on: May 16, 2022

Project details: We’re performing upgrade work on our system at the park near the intersection of 29th Avenue and Slocan Street in Vancouver, to ensure we can continue to safely and reliably supply local homes and businesses. Traffic and sidewalk access will be maintained throughout construction.

Anticipated dates: May 24, 2022 to mid-July, 2022

For more information: Contact Antonio Bebic, community relations liaison, at 1-888-224-2710 or [email protected].


Pattullo Gas Line Replacement construction in Burnaby

Updated on: October 29, 2021

Project details: We’re building six kilometres of new gas line in Burnaby to replace a gas line we have attached to the Pattullo Bridge before the bridge is decommissioned by the British Columbia Ministry of Transportation and Infrastructure. The Ministry’s design standards do not permit a gas line on the new bridge.

The new gas line will run between Lougheed Highway and 16th Avenue, with construction mainly along Sperling Avenue, Glencarin Drive, Lakefield Drive and 4th Street.

This gas line is a vital part of our system, ensuring more than 35,000 customers in Burnaby, Coquitlam and New Westminster receive the natural gas they count on every day. This includes 18,000 customers in Burnaby.

Start and end dates: November 2021 to the end of 2022

For more information: Visit the project page on, call us at 604-576-7208 or email [email protected].


Tilbury LNG facility

Updated on: July 8, 2021

Project details: On October 21, 2014, we started construction of a $400-million expansion project at our Tilbury LNG facility. The initial phase of expansion is in service and we're now working on an expansion of the facility's truck loading capacity.

We're also doing work in preparation for our next phase of expansion. There will be periodic work programs associated with environmental, archaeological, and surveying scopes on and adjacent to our site throughout 2021. These programs will generally be minor in nature and will usually occur within normal business hours.

Start and end dates: Construction of the truck loading expansion is expected to begin this summer and be complete in 2022.

For more information: Visit the project page at or email us at [email protected].


Hartland RNG Connection

Updated on: February 16, 2022

Project details: FortisBC plans to construct a 6.5 kilometer line to connect the Central Regional District’s (CRD) proposed Renewable Natural Gas (RNG) facility at the Hartland Landfill to the natural gas system in Saanich. This will require routine construction, mainly in existing trail corridors and on roadway allowances, along the anticipated route of Willis Point Road and Highway 17a to West Saanich Road.

The project is in the pre-construction planning phase with FortisBC working closely with CRD, the District of Saanich, Ministry of Transportation and Infrastructure to make sure all required permitting is in place. Actual construction is expected to start next summer and take about one year to complete.

Information about the CRD’s work at the Hartland Landfill can be found at

Anticipated date: Spring, 2023

For more information: Contact Carmen Driechel, community and Indigenous relations manager at 250-380-5738 or by email at [email protected].