Working in your neighbourhood

Important COVID-19 notice
As a critical infrastructure service provider during the COVID-19 public health emergency, FortisBC crews working in your neighbourhood are there for good reason — ensuring you have the energy you need for your home and for essential service providers like hospitals, first responder agencies, care homes, pharmacies and grocery stores.

We can assure you that any maintenance work or service disruptions are necessary to keep the system running safely and reliably. By continuing with this work, we avoid the potential for larger and longer disruptions at a later time. Learn more about how we’re supporting BC during the COVID-19 public health emergency.

We regularly maintain our infrastructure to ensure the safe and reliable delivery of energy to our customers. This includes upgrading electricity and natural gas lines – which may require crews to work along roads – as well as managing vegetation near our facilities and rights of way. We appreciate your patience and co-operation as we try to minimize disruptions and complete the work in your neighbourhood as quickly and safely as possible.

Note: project details and dates are subject to change. Check your local traffic report for updates on roadwork in your area.

Lower Mainland and Fraser Valley


Tilbury LNG facility

Updated on: July 8, 2021

Project details: On October 21, 2014, we started construction of a $400-million expansion project at our Tilbury LNG facility. The initial phase of expansion is in service and we're now working on an expansion of the facility's truck loading capacity.

We're also doing work in preparation for our next phase of expansion. There will be periodic work programs associated with environmental, archaeological, and surveying scopes on and adjacent to our site throughout 2021. These programs will generally be minor in nature and will usually occur within normal business hours.

Start and end dates: Construction of the truck loading expansion is expected to begin this summer and be complete in 2022.

For more information: Visit the project page at or email us at


Slocan Public Park along Slocan Street and East 29th Avenue

Updated on: April 15, 2021

Project details: Between now until the end of May

To provide our Vancouver customers continued safe and reliable natural gas service, and to meet increasing demand in the City of Vancouver, we’re expanding our underground infrastructure at Slocan Public Park along Slocan Street and East 29th Avenue.

At times, work may impede a pedestrian bike path. Park visitors may also hear noise during periods of work. For the safety of our crews and residents in the area, we ask that park visitors follow all construction signage. We appreciate the public’s patience as our crews work to complete these necessary upgrades safely and as quickly as possible.

We would like to remind everyone that the park will remain open throughout the duration of construction.

Anticipated dates: Construction will typically take place on weekdays.

For more information: Call 1-888-224-2710, Monday to Friday, 7 a.m. to 8 p.m. You can also email


East Kent Avenue gas line upgrade

Updated on: April 9, 2021

Project details: We are upgrading about 300 metres of gas line on East Kent Avenue South in Vancouver.

To give our crews the space they need to work safely and as quickly as possible, there will be lane closures and street parking restrictions on East Kent Avenue South, west of Jellico Street alongside Riverfront Park. Traffic will be reduced to single-lane alternating, while pedestrians and cyclists using the riverside pathway will need to follow a temporary detour.

Anticipated working hours will be Monday to Saturday from 7 a.m. to 8 p.m.

East Kent Avenue gas line upgrade map

Start and end dates: Early works will start in late April, and construction will run from May to fall.

For more information: Contact the project team at or 604-592-7494.

Vancouver Island


Venting at Extension Road & Biggs Road stations

Updated on: June 23, 2021

Project details: We will be venting natural gas into the air at these two stations so that we can complete routine repairs to the natural gas system. You may smell the distinctive rotten egg odour of natural gas while this work is taking place. If you think the smell may be coming from inside your home, go outside and call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or 911.

Anticipated date: July 6, from 7 a.m. to noon

For more information: Contact Carmen Driechel, community and Indigenous relations manager at 250-380-5738 or by email at


Hartland RNG Connection

Updated on: June 25, 2021

Project details: FortisBC plans to construct a 6.5 kilometer line to connect the Central Regional District’s (CRD) proposed Renewable Natural Gas (RNG) facility at the Hartland Landfill to the natural gas system in Saanich. This will require routine construction, mainly in existing trail corridors and on roadway allowances, along the anticipated route of Willis Point Road and Highway 17a to West Saanich Road.

The project is in the pre-construction planning phase with FortisBC working closely with CRD, the District of Saanich, Ministry of Transportation and Infrastructure to make sure all required permitting is in place. Actual construction is expected to start next summer and take about one year to complete.

Information about the CRD’s work at the Hartland Landfill can be found at

Anticipated date: Summer 2022

For more information: Contact Carmen Driechel, community and Indigenous relations manager at 250-380-5738 or by email at