Working in your neighbourhood

Notice to customers:
As a critical infrastructure service provider during the COVID-19 public health emergency, FortisBC crews working in your neighbourhood are there for good reason — ensuring you have the energy you need for your home and for essential service providers like hospitals, first responder agencies, care homes, pharmacies and grocery stores.

We can assure you that any maintenance work or service disruptions are necessary to keep the system running safely and reliably. By continuing with this work, we avoid the potential for larger and longer disruptions at a later time. Learn more about how we’re supporting BC during the COVID-19 public health emergency.

We regularly maintain our infrastructure to ensure the safe and reliable delivery of energy to our customers. This includes upgrading electricity and natural gas lines – which may require crews to work along roads – as well as managing vegetation near our facilities and rights of way. We appreciate your patience and co-operation as we try to minimize disruptions and complete the work in your neighbourhood as quickly and safely as possible.

Note: project details and dates are subject to change. Check your local traffic report for updates on roadwork in your area.

Interior and Okanagan

Kelowna – Lake Country

Natural gas distribution line extension

Updated on: January 2020

Project details: The electric and natural gas line upgrades are now complete and in service. We return in the spring to complete the paving work. This may require traffic controls. Thanks for the patience of the community and the consideration of drivers throughout this project.

Date: Spring 2020

For more information: Contact Shelley Martens at 250-718-7041 or by email

Naramata and Penticton

Electrical transmission line routine maintenance

Updated on: March 2020

Project details: Between now and June 2020, we’ll be upgrading and repairing a 16-kilometre section of electric transmission line that runs between Arawana Substation on Debeck Road in Naramata to two Penticton substations: the RGA Substation on Carmi Avenue and the Westminster Avenue Substation.

This work is part of the routine maintenance we do to keep the electrical system operating according to modern-day standards.

There may be traffic controls and occasional detours in place during construction so please plan your route accordingly to avoid delays. For the safety of our crews and residents in the area, we ask that drivers follow all construction signage. We appreciate the public’s patience as our crews complete the maintenance work safely and as quickly as possible. 

To maintain service to customers in the area, the high-voltage lines will remain energized during most of the construction work, please keep a safe distance away. There will also be at least one planned power outage. We’re working to schedule this overnight in mid-May and will work to notify affected customers.

We would like to remind residents that nearby businesses will remain open throughout the duration of the work. 

Date: March to June 2020 with construction typically taking place from 7 a.m. to 5 p.m. weekdays and on occasional evenings and weekends.

For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 5 p.m. You can also email


Natural gas distribution line construction 2019

Updated on: November 19, 2019

Project details: From November 20 until December 2019, FortisBC crews will be installing 7 kilometres of natural gas line in the Township of Spallumcheen. The construction starts at the intersection of Lansdown and McLeery Road, and ends at the intersection of Parkinson and Hullcar Roads.

We don’t anticipate any interruption to service for our customers in the area, however, work may affect traffic at certain times. For the safety of our crews and fellow travelers in the area, please use caution around the work site, and follow all flagger instructions.

Local residents may temporarily smell rotten eggs when construction is complete. This is routine, although we always encourage anyone who has concerns to go outside and dial 911 immediately. 

Anticipated dates: Work will occur from November 20, 2019 to about December 20, 2019, between 7 a.m. and 5 p.m., Monday to Fridays. 

For more information: Call 1-888-224-2710, Monday to Friday 7 a.m. to 5 p.m. or email

Lower Mainland and Fraser Valley


Tilbury LNG expansion project: construction complete

Updated on: May 22, 2019

Project details: On October 21, 2014, we started construction of a $400-million expansion project at our Tilbury LNG facility. This includes building a new storage tank and additional liquefaction equipment to help meet the growing demand for liquefied natural gas for transportation, remote communities and industry.

Start and end dates: The first phase of our Tilbury LNG Expansion Project is now in service and producing LNG for our customers.

For more information: Visit the project page at or email us at


Gas line upgrades for Compressed Natural Gas station

Updated on: January 2020

Project details: Last year, we constructed a three-kilometre natural gas line along Gladys Avenue to the BC Transit bus depot.  The line is now in service.

We will return in the spring to complete the paving work.

Anticipated dates: TBD

For more information: Call 1-888-224-2710, Monday to Friday, 7 a.m. to 5 p.m. You can also email

Squamish and Whistler


Natural gas line construction 

Updated on: May 17, 2019

Project details: Between now and August 2019, we will be resuming construction of a natural gas line along Highway 99.

Our crews will be working along Highway 99 between Alta Lake Road and Whistler Road followed by some work at the end of Lynham Road.

This is a two-year, $13 million project to ensure continued safe, reliable service in the growing Resort Municipality of Whistler and to supply Compressed Natural Gas (CNG) to BC Transit’s fleet of cleaner, quieter buses. The project will result in a six-kilometre natural gas line extension and a new regulating station at Nordic Way.

There may be traffic and noise during periods of construction, including temporary lane width reductions on Highway 99. We appreciate the public’s patience. Please be aware of flaggers and follow the instruction of the construction signs.

Anticipated dates: From now until August with construction typically taking place from 8 a.m. to 8 p.m. on weekdays and Saturdays. 

For more information: Call 1-888-224-2710, Monday to Friday, 7 a.m. to 5 p.m. You can also email

Vancouver Island


Extension Road Station construction 2019-2020

Updated on: August 26, 2019

Project details: In April 2019, construction will begin on a new FortisBC natural gas pressure reducing station off Extension Road, west of Cinnabar Drive. 

A pressure-reducing station lowers the pressure of gas coming from a transmission line so it can flow safely through distribution lines to nearby homes and businesses. This $3.6 million investment will support growth south of Nanaimo and help maintain and improve the gas system that serves Island communities.

The community may experience limited access to some trails during construction and closed trails within our work zones. The community may also hear noise from small scale blasting, expected to take place from August 1 to September 30. We thank the public for their patience and understanding.  

We expect roadways to remain open during construction and don’t expect any gas service disruptions.

Anticipated dates: Work will occur from April 2019 to April 2020, between 7 a.m. and 5 p.m., Monday to Fridays. 

For more information: Call 1-888-224-2710, Monday to Friday 7 a.m. to 5 p.m. or email