Billing and rates
As your utility, it’s our job to deliver the natural gas, electricity or propane you need, safely and reliably, 24 hours a day, seven days a week. It’s also our job to make sure the rates we pass on to you are fair.
Natural gas bills
See a sample bill, learn about your natural gas use or why your bill may be higher than expected.
Making sure your rates are fair and competitive
We’re regulated by the British Columbia Utilities Commission (BCUC), an independent agency of the BC government. This means we must file rates, changes in rates and other rate matters with the BCUC for approval to make sure you receive fair and competitive rates.