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Accounts & billing

​Manage your account

Start here for information relating to your natural gas account and billing.


​Plan for construction

Planning a new construction project, major renovation or demolition?

​Your meter

Information about your natural gas meter

​Customer Choice

Before you sign a gas marketer contract, understand your options.

Contact customer service

Toll free: 1-888-224-2710
International: 1-250-979-4900
Fax: 1-888-224-2720

Monday-Friday: 7 a.m. to 8 p.m.

Email us or access your account 24 hours a day using Account Online.