Heat pump and electric water heater rebates for non-profit organizations

If you’re a co-op or Indigenous housing provider, or a non-profit or charity providing services to income-qualified people, take advantage of our rebates on commercial high-efficiency air source heat pumps and heat pump water heaters.


  1. You must be a commercial FortisBC or municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro.
  2. You must be a registered charity providing assistance to income-qualified persons, or a housing provider that is:
    1. a local government
    2. housing society registered under the Societies Act
    3. a housing co-op registered under the Cooperative Association Act or
    4. a governing body of an Indigenous band, provided the housing is primarily for income-qualified households
  3. You must be either the registered owner, long-term leaseholder, or property manager of the premises.1
  4. You must submit an application and supporting documentation no later than 365 days after the purchase date of the product(s) and install the product within 180 days of submitting the application and supporting documentation.

Review all the terms and conditions.

Rebate details

Energy efficiency ratings are based on ENERGY STAR® certification requirements, available at energystar.gov and Consortium for Energy Efficiency (CEE) Tiers for heat pump efficiency, available at ceedirectory.org.

Heat pump water heaters

High-efficiency heat pump water heaters are twice as energy efficient as conventional electric water heaters and help reduce electricity costs for supplying domestic hot water.

Type Rebate Requirements
ENERGY STAR certified heat pump water heater $1,000 per water heater

Heat pumps

Air source heat pumps help save on electricity costs for heating and cooling.

Type Rebate Requirements
Cold climate heat pump $500 per ton
Packaged terminal heat pump $80 per unit
Variable refrigerant flow heat pump $600 per ton

Occupancy sensors

Occupancy sensors allow occupants to control the temperature of their room when they are inside, but allow you to set back the temperature when the room is unoccupied.

Type Rebate Requirements
Room occupancy sensor $90 per packaged terminal heat pump
  • must be installed to control a packaged terminal air conditioner or heat pump with back-up electric resistance heating
  • must have dual technology: passive infrared and motion sensing
  • must have the capability to control heating and cooling at three different temperature setpoints: occupied, occupied/sleeping and unsold/unoccupied

How to apply

  1. Purchase and install eligible equipment/products. Note: some products may be eligible for point-of-sale FortisBC rebates. Visit our Trade Ally Network equipment supplier directory and look for this  icon.
  2. Alternatively, apply online for heat pump and water heater rebates with the following information:
    • your FortisBC electricity account number or municipal account number from Penticton, Summerland, Grand Forks or Nelson Hydro
    • your email
    • scanned or pdf copies of all paid receipts for the purchase and installation of products relevant to the rebate you are applying for
  3. Ensure all receipts are marked “paid,” clear, legible, itemized and indicate relevant information such as brand, model number and any other required information in your application.

Note: the rebate application link below takes you to Account login. Once you've registered and/or logged in you can start your rebate application. Hint: we recommend using Google Chrome® for the best experience.

Start your rebate application

For more tips on using the online rebate application, read our how-to guide.

Point-of-sale instant rebates

Looking to purchase high-efficiency equipment and products directly from a supplier? Check out our Trade Ally Network commercial equipment supplier directory. These businesses can help you identify FortisBC rebate-eligible products and participating point-of-sale partners with the instant_rebate_icon icon may offer our rebates at the point of sale. Search the directory.

We’re here to help

If you have questions, contact your electricity technical advisor, call 1-866-436-7847 or email [email protected].

1Property managers can apply for rebates on behalf of owners if they have legal authority and permission to bind them to the terms and conditions.