Heat pump rebate

1. The home must have a residential FortisBC or municipal electricity account of Grand Forks, Penticton, Summerland or Nelson Hydro.
2. If the registered owner of the property, where upgrades were made, is not the utility account holder (e.g. landlord/tenant) the owner must have the account holder complete the Utility Account Holder Consent form.
3. The home must be a year-round primary residence at least 12 months old and be either a single-family, duplex, triplex, row home, townhouse or mobile home on a permanent foundation. New construction, additions and garage upgrades are not eligible.
4. Applications must be submitted within six months of the paid invoice date.
5. Rebates cannot exceed the paid cost on the invoice.
6. Only one rebate per home for a primary space heating system and a water heater is allowed.
   • A primary space heating system is a furnace, boiler, combination system or an air source heat pump. Natural gas fireplaces are considered secondary space heating systems. Primary space heating and water heater rebates are offered in conjunction with BC Hydro and CleanBC Better Homes rebates.

View full general eligibility requirements

Heat pump-specific eligibility

1. The heat pump must be installed by a Home Performance Contractor Network member in good standing, in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes. Self-installations are not eligible.
2. The new heat pump must be sufficiently sized to function as the primary heating system for the home.
3. The heat pump must replace an existing hard-wired electric heating system, such as electric baseboards, radiant ceiling, radiant floors or an electric forced-air furnace. Emergency replacements of broken electrical systems are not eligible.
4. Replacing an existing heat pump, or adding a head to an existing heat pump, does not qualify for a rebate.
5. The home must be primarily heated by electricity. The supplemental heating system cannot use natural gas, oil or propane. 

Additional details

Your contractor can help you identify the rebate-eligible model that is right for your home. In general, mini-split or multi-split systems (also called “ductless” heat pumps) are good for homes with an existing electric heating system that does not use ducts, such as baseboards. Central heat pumps are for homes with a heating system with ducts, such as a furnace.

Note: BC Hydro customers with electrically heated homes may be eligible for similar rebates.

1. Apply online within six months of your invoice date with the following information:
• your FortisBC electricity account number or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
• your email
• invoices for heat pump rebates must also include the following information; see a sample invoice for heat pumps:
  • AHRI reference number or copy of AHRI certificate
  • number of tons
  • indication that a variable speed compressor has been installed (required for mini-split, multi-split and central, tier 2)
2. If you’re not the utility account holder (e.g. property is a rental), have the account holder complete the consent form.
3. Applications may take up to 90 days to process.

Additional details

The application link takes you to Account login. Once you've registered and/or logged in you can start your application. Hint: we recommend using Google Chrome^® for the best experience.

• For invoices dated on or after May 1, 2025—Home Renovation Rebate Program and CleanBC Home Efficiency Rebates Terms and conditions
• Home renovation rebate program and CleanBC Home efficiency rebates—Additional terms and conditions

IOE Consulting

As we work to continuously improve our programs, we will be asking a small percentage of applicants to provide access to their home to verify the installation and operation of their new heat pump. This work is being carried out by IOE Consulting.

The site visit may be conducted either in-person or virtually using an app such as FaceTime or Google Hangouts. IOE staff will always call or email in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.