One of the ways we have adapted to meet our customers' needs is introducing advanced meters to our electricity system. As the new meter standard in North America, advanced meters wirelessly transmit information about total electricity use to us, helping to improve the efficiency of the grid and providing you with a variety of benefits.
Coming soon, advanced meters will open the door to services and options you expect, such as virtually eliminating bill estimates and displaying more useful and timely electricity use information through Account Online.
Advanced meters are a big step forward in the way we use, monitor and conserve energy.
Advanced meters empower you to understand what’s consuming your electricity by helping you see exactly how much electricity you’re using, and when you're using it. You can make your own decisions about turning on an appliance or turning it off. In 2017, you’ll also have the option to transmit your energy consumption information to your own in-home display, enhancing your ability to understand and control your energy use.
Advanced meters have other important benefits for you. They make it less costly for us to deliver electricity by preventing millions of dollars in electricity theft and reducing meter reading costs.
Have a radio-off meter?
We encourage our customers to take advantage of the benefits that come with advanced meters. If you would like to talk to us about switching to a radio-on meter, please call us at 1-866-436-7847 Monday-Friday 7 a.m. to 7 p.m.
Call us at 1-866-436-7847, Monday-Friday 7 a.m. to 7 p.m. to speak with a customer service representative.