Service alert

FortisBC is closely monitoring wildfires across the province for potential impacts to our customers and the communities we serve

July 24, 2026 at 5:05 p.m.

Safety is one of FortisBC’s top priorities and we are closely monitoring wildfires across the province. Our employees are trained to respond to emergencies such as wildfires that may affect our gas or electricity systems. As required, we work with emergency officials in responding to wildfires.

In the event your home or property is evacuated, exit your property immediately. Do not turn off your gas at the meter, FortisBC can safely turn off sections of our gas system following the shut off plans we have in place for our entire system. These plans allow us to minimize any potential hazards or risks during an evacuation or large-scale event. If you spot a downed power line due to a wildfire, do not approach it, stay back at least 10 metres (33 feet, about the length of a school bus) and report it.

For more information about preparing for wildfire impacts, visit official sources such as FireSmart BC, your regional emergency operations centre, PreparedBC and BC Wildfire Service.

Call us immediately if you have any concerns: gas emergencies 1-800-663-9911 (24 hours), electricity emergencies or power outages 1-866-436-7847 (24 hours).

For more information about preparing for fires or what to do if your property is affected, visit fortisbc.com/wildfires or firesmartbc.ca. To find out the status of service outages on our electricity system, visit outages.fortisbc.com..