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What does the basic charge cover?

The basic charge is a flat daily fee that partially recovers the fixed costs of our system because you are connected to it, whether you are using gas or not.

For more information, visit how to read your natural gas bill.

Your Customer Choice Natural Gas Bill | FortisBC

If you sign up for Customer Choice, your bill will come from FortisBC - we deliver your gas, even though you’re purchasing it from an independent gas marketer.

https://fortisbc.com/services/natural-gas-services/customer-choice-buying-from-natural-gas-marketers/your-customer-choice-natural-gas-bill

Is your gas bill high?

If your natural gas bill is higher than expected, it could be for a number of reasons. Find out how increased use or rate changes could affect your bill.

https://fortisbc.com/accounts/billing-rates/understanding-your-bill-natural-gas/is-your-natural-gas-bill-high

Understanding Your Natural Gas Bill | FortisBC

It’s important you understand your natural gas bill, from knowing how to read it to the factors that affect your natural gas use and what causes higher bills. ...

https://fortisbc.com/accounts/billing-rates/understanding-your-bill-natural-gas

How to read your natural gas bill | FortisBC

Learn how to read your FortisBC natural gas bill. Understand charges, usage and payment options to manage your energy costs.

https://fortisbc.com/accounts/billing-rates/understanding-your-bill-natural-gas/how-to-read-your-gas-bill

Ways to pay your bill | FortisBC

Set up pre-authorized payments, pay your natural gas or electricity bill online, by credit card or learn about other payment options.

https://fortisbc.com/accounts/payment-options/ways-to-pay-your-bill

Understanding your transportation marketer bill | FortisBC

If you sign with a gas marketer and complete a Transportation Agreement with us, learn about the line items on your bill and where to find important information.

https://fortisbc.com/services/commercial-industrial-services/transportation-services-buying-from-a-transportation-gas-marketer/your-transportation-agreement/understanding-your-bill

Understanding your electricity bill | FortisBC

It’s important you understand your electricity bill, like knowing how to read it, factors that affect your energy use and why your bill might be higher than normal.

https://fortisbc.com/accounts/billing-rates/understanding-your-bill-electricity

Is your electricity bill high | FortisBC

If your electricity bill is higher than expected, it could be for a number of reasons. Find out how increased use or rate changes could affect your bill.

https://fortisbc.com/accounts/billing-rates/understanding-your-bill-electricity/is-your-electricity-bill-high

How to read your electricity bill | FortisBC

Learn how to read your FortisBC electricity bill. Understand charges, usage and payment options to manage your energy costs.

https://fortisbc.com/accounts/billing-rates/understanding-your-bill-electricity/how-to-read-your-electricity-bill

Understanding your net metering electricity bill

We want to make sure your net metering electricity bill is clear and makes sense to you. Learn how to read your net metering bill.

https://fortisbc.com/services/electricity-services/generating-your-own-electricity/net-metering/understanding-your-net-metering-electricity-bill

How to Read Your Natural Gas Meter | FortisBC

Learn how to read your natural gas meter, calculate your energy bill and submit your meter reading.

https://fortisbc.com/accounts/meters-meter-readings/your-natural-gas-meter

Gigajoules - how gas is measured

We measure natural gas by volume converted to a measure of energy. The metric standard for energy content is joules (J). Your bill is based on the amount of energy you use, measured in gigajoules or a billion joules.

https://fortisbc.com/about-us/facilities-operations-and-energy-information/how-gas-is-measured

Renewable Gas

Biomethane gas agreement, application and report...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rng

Residential natural gas rates | FortisBC

See current natural gas rates for residential customers in BC.

https://fortisbc.com/accounts/billing-rates/natural-gas-rates/residential-rates

Resources for gas marketers | FortisBC

Information for independent gas marketers selling gas through the Customer Choice program or transportation services for large commercial customers.

https://fortisbc.com/services/commercial-industrial-services/resources-for-gas-marketers

Our gas utility

The British Columbia Utilities Commission (“BCUC”) regulates our Gas Utility and determines the return on equity (“ROE”).

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility

Revelstoke gas submissions

Revelstoke gas submissions...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/revelstoke-gas-submissions

Yes, sign me up for paperless billing! | FortisBC

Get your FortisBC gas or electric bill online by signing up for paperless billing using our online form. ...

https://fortisbc.com/accounts/payment-options/paperless-bills/yes-sign-me-up-for-paperless-billing

Gas safety

Natural gas is used safely in homes and businesses every day. Servicing your appliances can help prevent gas leaks. Smell rotten eggs? Call FortisBC or 911.

https://fortisbc.com/safety-outages/energy-safety/natural-gas-safety

Accounts

Find out how we set rates, how to read your FortisBC natural gas or electricity bill and how to manage your account and payment options.

https://fortisbc.com/accounts

FortisBC Energy Inc. gas submissions

FortisBC Energy Inc. gas submissions filings, applications and plans...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions

Getting gas: it’s easier than you think

Looking to connect your home or business to natural gas? It's easy. Make an online request for a natural gas hookup from FortisBC.

https://fortisbc.com/services/natural-gas-services/getting-natural-gas-its-easier-than-you-think

FortisBC vs. transportation gas marketers | FortisBC

As a commercial customer, learn about the differences between purchasing natural gas from FortisBC or a transportation gas marketer. ...

https://fortisbc.com/services/commercial-industrial-services/transportation-services-buying-from-a-transportation-gas-marketer/fortisbc-or-transportation-gas-marketer-what-s-the-difference

Revelstoke gas cost filings

Revelstoke gas cost filings, reports and commissions...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/revelstoke-gas-submissions/revelstoke-gas-cost-filings

Natural gas for transportation (NGT)

Natural gas for transportation (NGT)...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/ngt

Upgrade to natural gas | FortisBC

We continue to provide rebates to customers who convert their primary space heating energy source from higher-carbon heating fuels, such as oil and propane, to natural gas. ...

https://fortisbc.com/services/natural-gas-services/upgrade-to-natural-gas

Fort Nelson gas submissions

FortisBC Energy Inc. Fort Nelson gas submissions...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fort-nelson-gas-submissions

Gas BCUC submissions

Gas BCUC submissions for service areas...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions

Gas Advanced Metering Infrastructure Project | FortisBC

Upgrading our gas meters to advanced meters will modernize our gas infrastructure and help us monitor and manage our system using a wireless network. ...

https://fortisbc.com/about-us/projects-planning/energy-projects/current-large-scale-natural-gas-projects/advanced-gas-meters

Gas marketer contract dispute - submitting evidence | FortisBC

If you have an open dispute against your gas marketer and wish to submit supporting evidence by mail or fax, follow the instructions here.

https://fortisbc.com/services/natural-gas-services/customer-choice-buying-from-natural-gas-marketers/gas-marketer-complaints-and-contract-disputes/mailing-or-faxing-supporting-or-rebuttal-evidence-for-your-contract-dispute

Resource plans for natural gas

Resource plans for natural gas...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/ltgrp

Upgrade your gas service | FortisBC

Get your service upgraded when adding natural gas appliances that will significantly increase your gas consumption, and you need us to exchange your meter.

https://fortisbc.com/services/natural-gas-services/upgrade-your-natural-gas-service

Gas line maintenance | FortisBC

As a property owner, you're responsible for the gas line that extends past the meter into your home. Have gas lines on your property inspected regularly.

https://fortisbc.com/safety-outages/energy-safety/natural-gas-safety/gas-line-maintenance

Renewable Natural Gas for business customers

Reduce your business’s greenhouse gas emissions easily and affordably with Renewable Natural Gas. ...

https://fortisbc.com/services/sustainable-energy-options/renewable-natural-gas/renewable-natural-gas-for-business-customers

Natural gas pipeline safety

Read about our comprehensive approach to natural gas system safety—including regular inspections, maintenance and system upgrades.

https://fortisbc.com/about-us/corporate-information/natural-gas-and-electricity-system-safety/natural-gas-pipeline-safety

Fort Nelson gas cost filings

Fort Nelson gas cost filings, reports and commission orders...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fort-nelson-gas-submissions/fort-nelson-gas-cost-filings

Natural gas services | FortisBC

Find out if you have natural gas service in your area. Request, move or remove a natural gas line or start a service request here.

https://fortisbc.com/services/natural-gas-services

Compare natural gas rates with gas marketers rates | FortisBC

Compare FortisBC's current and historical cost of gas vs current gas marketers’ rates to help you decide whether to sign up for the Customer Choice Program.

https://fortisbc.com/services/natural-gas-services/customer-choice-buying-from-natural-gas-marketers/compare-fortisbc-natural-gas-rates-with-gas-marketers-rates

Natural gas rates - business

Learn about the different rate classes for commercial and industrial customers and see your current natural gas rate.

https://fortisbc.com/accounts/billing-rates/natural-gas-rates/business-rates

2010 Resource plan for natural gas

2010 Resource plan for natural gas...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/ltgrp/2010-resource-plan-for-natural-gas

Natural gas vehicle incentives | FortisBC

Learn more and apply for incentives for your natural gas vehicle.

https://fortisbc.com/services/lower-carbon-transportation/natural-gas-vehicle-incentives

Billing and rates | FortisBC

Learn what current natural gas and electricity rates are and how they're set. Understand your billing cycle and how to read your bill. ...

https://fortisbc.com/accounts/billing-rates

Connect your project to gas

Add, move, remove or upgrade natural gas service at your construction or renovation site. Learn about financial support for natural gas piping and appliances.

https://fortisbc.com/build-renovate/builders-and-developers/connect-your-project-to-gas

2014 Resource plan for natural gas

2014 Resource plan for natural gas...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/ltgrp/2014-resource-plan-for-natural-gas

1996 BC Gas rate design application

1996 BC Gas rate design application...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rda/1996-bc-gas-rate-design-application

Gas energy supply

Gas energy supply...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/gassupply

Balancing gas charge

Balancing gas charge...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/gassupply/balancing-gas-charge

Natural gas fuelling stations in B.C. | FortisBC

Our map can help you find FortisBC-built compressed natural gas (CNG) and liquefied natural gas (LNG) fuelling stations.

https://fortisbc.com/services/lower-carbon-transportation/natural-gas-fuelling-stations-in-bc

Renewable Natural Gas (RNG) | FortisBC

For more than a decade we’ve worked with local farms, landfills, green energy companies and municipalities to make and deliver Renewable Natural Gas.

https://fortisbc.com/services/sustainable-energy-options/renewable-natural-gas

Gas rates | FortisBC

Do you know that we don't mark up the cost of gas? You pay what we pay. Learn how natural gas rates are set and how we get you the best value. ...

https://fortisbc.com/accounts/billing-rates/natural-gas-rates