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How can I get a billing history for my FortisBC account?

Here’s how to view your billing history for your FortisBC account: 

  1. Log in to your FortisBC online account
  2. Once you’ve logged in, navigate to the My Energy Use or the Billing section. There, you can: 
    • View your past bills 
    • Download invoices (up to 36 months of history in PDF format) 
    • Check your payment history
    • See your energy usage 

If you don’t have an online account yet, you can create one with your FortisBC account number and a valid email address. 

Log in to your FortisBC online account 

Related information:
Manage your online account
My Energy Use 

Your Customer Choice Natural Gas Bill | FortisBC

If you sign up for Customer Choice, your bill will come from FortisBC - we deliver your gas, even though you’re purchasing it from an independent gas marketer.

Understanding Your Natural Gas Bill | FortisBC

It’s important you understand your natural gas bill, from knowing how to read it to the factors that affect your natural gas use and what causes higher bills. ...

Is your gas bill high?

If your natural gas bill is higher than expected, it could be for a number of reasons. Find out how increased use or rate changes could affect your bill.

How to read your natural gas bill | FortisBC

Learn how to read your FortisBC natural gas bill. Understand charges, usage and payment options to manage your energy costs.

Ways to pay your bill | FortisBC

Set up pre-authorized payments, pay your natural gas or electricity bill online, by credit card or learn about other payment options.

Understanding your transportation marketer bill

If you sign with a gas marketer and complete a Transportation Agreement with us, learn about the line items on your bill and where to find important information.

Understanding your electricity bill | FortisBC

It’s important you understand your electricity bill, like knowing how to read it, factors that affect your energy use and why your bill might be higher than normal.

How to read your electricity bill | FortisBC

Learn how to read your FortisBC electricity bill. Understand charges, usage and payment options to manage your energy costs.

Is your electricity bill high | FortisBC

If your electricity bill is higher than expected, it could be for a number of reasons. Find out how increased use or rate changes could affect your bill.

Understanding your net metering electricity bill

We want to make sure your net metering electricity bill is clear and makes sense to you. Learn how to read your net metering bill.

How to Read Your Natural Gas Meter | FortisBC

Learn how to read your natural gas meter, calculate your energy bill and submit your meter reading.

Gigajoules - how gas is measured

We measure natural gas by volume converted to a measure of energy. The metric standard for energy content is joules (J). Your bill is based on the amount of energy you use, measured in gigajoules or a billion joules.

Resources for gas marketers | FortisBC

Information for independent gas marketers selling gas through the Customer Choice program or transportation services for large commercial customers.

Our gas utility

The British Columbia Utilities Commission (“BCUC”) regulates our Gas Utility and determines the return on equity (“ROE”).

Upgrade to natural gas | FortisBC

We continue to provide rebates to customers who convert their primary space heating energy source from higher-carbon heating fuels, such as oil and propane, to natural gas. ...

Yes, sign me up for paperless billing! | FortisBC

Get your FortisBC gas or electric bill online by signing up for paperless billing using our online form. ...

Getting gas: it’s easier than you think

Looking to connect your home or business to natural gas? It's easy. Make an online request for a natural gas hookup from FortisBC.

Gas safety | FortisBC

Natural gas is used safely in homes and businesses every day. Servicing your appliances can help prevent gas leaks. Smell rotten eggs? Call FortisBC or 911.

Accounts | FortisBC

Find out how we set rates, how to read your FortisBC natural gas or electricity bill and how to manage your account and payment options.

Natural gas rates - business

Learn about the different rate classes for commercial and industrial customers and see your current natural gas rate.

Gas line maintenance | FortisBC

As a property owner, you're responsible for the gas line that extends past the meter into your home. Have gas lines on your property inspected regularly.

Upgrade your gas service | FortisBC

Get your service upgraded when adding natural gas appliances that will significantly increase your gas consumption, and you need us to exchange your meter.

Gas Advanced Metering Infrastructure Project | FortisBC

Upgrading our gas meters to advanced meters will modernize our gas infrastructure and help us monitor and manage our system using a wireless network. ...

Compare natural gas rates with gas marketers rates | FortisBC

Compare FortisBC's current and historical cost of gas vs current gas marketers’ rates to help you decide whether to sign up for the Customer Choice Program.

FortisBC - delivering renewable energy, gas and electricity

FortisBC delivers natural gas, electricity, propane and natural gas designated as RNG, to 135 communities and 58 First Nations communities across B.C. ...

Billing and rates | FortisBC

Learn what current natural gas and electricity rates are and how they're set. Understand your billing cycle and how to read your bill. ...

Customer Choice gas marketer resources | FortisBC

Get information and application forms to become an independent gas marketer in BC, and find useful information for support as a gas marketer.

Natural gas fuelling stations in B.C. | FortisBC

Our map can help you find FortisBC-built compressed natural gas (CNG) and liquefied natural gas (LNG) fuelling stations.

Gas leaks and odours | FortisBC

Smell rotten eggs? Suspect a gas leak? Stop, go outside and call FortisBC's emergency line at 1-800-663-9911 (24 hrs) or 911.

Managing your natural gas use

Learn about tools for understanding and managing natural gas consumption and costs in your home or business...

Gas rates | FortisBC

Do you know that we don't mark up the cost of gas? You pay what we pay. Learn how natural gas rates are set and how we get you the best value. ...

Connect your project to gas

Add, move, remove or upgrade natural gas service at your construction or renovation site. Learn about financial support for natural gas piping and appliances.