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How can I get a billing history for my account?

Keeping track of your home’s energy use and your billing and payments are among the benefits of creating an online profile for your FortisBC account. It’s easy to register with your FortisBC account number and email address, allowing you to log in anytime to access self-serve options to manage your account at your convenience.

Learn more about managing your account online.

Your Customer Choice Natural Gas Bill | FortisBC

If you sign up for Customer Choice, your bill will come from FortisBC - we deliver your gas, even though you’re purchasing it from an independent gas marketer.

Is your gas bill high?

If your natural gas bill is higher than expected, it could be for a number of reasons. Find out how increased use or rate changes could affect your bill.

Understanding Your Natural Gas Bill | FortisBC

It’s important you understand your natural gas bill, from knowing how to read it to the factors that affect your natural gas use and what causes higher bills. ...

How to read your natural gas bill | FortisBC

Learn how to read your FortisBC natural gas bill. Understand charges, usage and payment options to manage your energy costs.

Ways to pay your bill | FortisBC

Set up pre-authorized payments, pay your natural gas or electricity bill online, by credit card or learn about other payment options.

Understanding your transportation marketer bill | FortisBC

If you sign with a gas marketer and complete a Transportation Agreement with us, learn about the line items on your bill and where to find important information.

Understanding your electricity bill | FortisBC

It’s important you understand your electricity bill, like knowing how to read it, factors that affect your energy use and why your bill might be higher than normal.

How to read your electricity bill | FortisBC

Learn how to read your FortisBC electricity bill. Understand charges, usage and payment options to manage your energy costs.

Is your electricity bill high | FortisBC

If your electricity bill is higher than expected, it could be for a number of reasons. Find out how increased use or rate changes could affect your bill.

Understanding your net metering electricity bill

We want to make sure your net metering electricity bill is clear and makes sense to you. Learn how to read your net metering bill.

How to Read Your Natural Gas Meter | FortisBC

Learn how to read your natural gas meter, calculate your energy bill and submit your meter reading.

Renewable Gas

Biomethane gas agreement, application and report...

Gigajoules - how gas is measured

We measure natural gas by volume converted to a measure of energy. The metric standard for energy content is joules (J). Your bill is based on the amount of energy you use, measured in gigajoules or a billion joules.

Resources for gas marketers | FortisBC

Information for independent gas marketers selling gas through the Customer Choice program or transportation services for large commercial customers.

Residential natural gas rates | FortisBC

See current natural gas rates for residential customers in BC.

Our gas utility

The British Columbia Utilities Commission (“BCUC”) regulates our Gas Utility and determines the return on equity (“ROE”).

Revelstoke gas submissions

Revelstoke gas submissions...

Natural gas for transportation (NGT)

Natural gas for transportation (NGT)...

Getting gas: it’s easier than you think

Looking to connect your home or business to natural gas? It's easy. Make an online request for a natural gas hookup from FortisBC.

Yes, sign me up for paperless billing! | FortisBC

Get your FortisBC gas or electric bill online by signing up for paperless billing using our online form. ...

FortisBC vs. transportation gas marketers | FortisBC

As a commercial customer, learn about the differences between purchasing natural gas from FortisBC or a transportation gas marketer. ...

Gas safety

Natural gas is used safely in homes and businesses every day. Servicing your appliances can help prevent gas leaks. Smell rotten eggs? Call FortisBC or 911.

Accounts | FortisBC

Find out how we set rates, how to read your FortisBC natural gas or electricity bill and how to manage your account and payment options.

Upgrade to natural gas | FortisBC

We continue to provide rebates to customers who convert their primary space heating energy source from higher-carbon heating fuels, such as oil and propane, to natural gas. ...

FortisBC Energy Inc. gas submissions

FortisBC Energy Inc. gas submissions filings, applications and plans...

Fort Nelson gas submissions

FortisBC Energy Inc. Fort Nelson gas submissions...

Gas BCUC submissions

Gas BCUC submissions for service areas...

Revelstoke gas cost filings

Revelstoke gas cost filings, reports and commissions...

Renewable Natural Gas for business customers

Lower your business’s overall greenhouse gas emissions easily and affordably with Renewable Natural Gas.

Power Hours Rewards Program frequently asked questions | FortisBC

Read our Power Hours Rewards Program FAQ to learn more about earning bill credits for reducing energy use during peak hours.

Upgrade your gas service | FortisBC

Get your service upgraded when adding natural gas appliances that will significantly increase your gas consumption, and you need us to exchange your meter.

Fort Nelson gas cost filings

Fort Nelson gas cost filings, reports and commission orders...

Connect your project to gas

Add, move, remove or upgrade natural gas service at your construction or renovation site. Learn about financial support for natural gas piping and appliances.

Gas marketer contract dispute - submitting evidence | FortisBC

If you have an open dispute against your gas marketer and wish to submit supporting evidence by mail or fax, follow the instructions here.

FortisBC - delivering renewable energy, gas and electricity

FortisBC delivers natural gas, electricity, propane and natural gas designated as RNG, to 135 communities and 58 First Nations communities across B.C. ...

2014 Resource plan for natural gas

2014 Resource plan for natural gas...

1996 BC Gas rate design application

1996 BC Gas rate design application...

Billing and rates | FortisBC

Learn what current natural gas and electricity rates are and how they're set. Understand your billing cycle and how to read your bill. ...

Natural gas rates - business

Learn about the different rate classes for commercial and industrial customers and see your current natural gas rate.

Resource plans for natural gas

Resource plans for natural gas...

Natural gas fuelling stations in B.C. | FortisBC

Our map can help you find FortisBC-built compressed natural gas (CNG) and liquefied natural gas (LNG) fuelling stations.

Gas energy supply

Gas energy supply...

Gas line maintenance | FortisBC

As a property owner, you're responsible for the gas line that extends past the meter into your home. Have gas lines on your property inspected regularly.

Managing your natural gas use

Learn about tools for understanding and managing natural gas consumption and costs in your home or business...

Compare natural gas rates with gas marketers rates | FortisBC

Compare FortisBC's current and historical cost of gas vs current gas marketers’ rates to help you decide whether to sign up for the Customer Choice Program.

Gas rates | FortisBC

Do you know that we don't mark up the cost of gas? You pay what we pay. Learn how natural gas rates are set and how we get you the best value. ...

2022 Long Term Gas Resource Plan

2022 Long Term Gas Resource Plan...

Balancing gas charge

Balancing gas charge...

Gas Advanced Metering Infrastructure Project | FortisBC

Upgrading our gas meters to advanced meters will modernize our gas infrastructure and help us monitor and manage our system using a wireless network. ...

Natural gas services | FortisBC

Find out if you have natural gas service in your area. Request, move or remove a natural gas line or start a service request here.