Dual fuel heating system rebate - income qualified
Up to
$8,000
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Customer
Residential gas
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Heating
Gas
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Income
Income qualified
We’re offering an $8,000 dual fuel system rebate for income-qualified customers who want a higher-efficiency heating and cooling system to replace their aging gas or propane furnace, helping to reduce their energy use and associated emissions.
This system combines an electric heat pump with a new, high-efficiency gas furnace. It heats and cools your home and is a great choice if you’re replacing an older gas appliance. A dual fuel system provides reliable, energy-efficient heating and cooling all year long, and can perform efficiently even on the coldest day.
Read our blog to learn more: Why a dual fuel heating system could solve your home appliance duel
To ensure the equipment you choose is eligible for the rebate, check the eligible product list, and ask your contractor or consult your retailer before buying. If you have further questions regarding rebate eligibility, contact us online.
| Upgrade | Rebate | Requirements |
|---|---|---|
Dual fuel system | up to $8,000 |
|
$350 |
|
- You must be a residential FortisBC gas or propane customer with only one active residential gas account,1 upgrading the heating system at your primary residence.
- The registered homeowner(s) to the primary residence must be listed on the active residential FortisBC account and own only one property in British Columbia.
- Your combined annual household income (from all sources) must be below the maximum shown for your household size. Proof of income is required.
Household size Maximum household income 1 person $51,100 2 person $63,600 3 person $78,200 4 person $94,900 5 person $107,600 6 person $121,400 7+ person $135,100
- Your home must be at least 10 years old, no larger than 3,500 square feet in total and be one of the following: single-family duplex, triplex, row home, townhouse or manufactured/mobile home on a permanent foundation.
- Rebate cannot exceed the paid cost on the invoice and cannot be combined with other FortisBC, provincial- or federal-funded rebate programs. Applicants who have applied for or received rebates under other programs are not eligible for this rebate.
- Only one rebate per home.
- Applications must be submitted within six months of the invoice date.
- Your home’s assessed property value for the most recent year must be below $1.2 million.
Dual fuel system-specific requirements
- It must be replacing an existing gas furnace that serves as the primary2 space heating system for the home and is at least 15 years old. Replacement of existing dual fuel system is not eligible. Warranty replacements and insurance claims are not eligible.
- It must be a new central ducted air source heat pump integrated with a new compatible high-efficiency gas furnace and operated by a connected thermostat.
- It must be installed by a Technical Safety BC licensed gas contractor who is a member in good standing of the Home Performance Contractor Network (HPCN) and must be listed on the HPCN for the applicable rebate at the time of installation.
- The heat pump must be listed as an eligible system on the Qualified Dual Fuel Systems List. Qualifying systems must have an AHRI certified reference number that references the outdoor unit and the indoor unit of the heat pump, and the furnace model number.
- The thermostat, automated outdoor temperature control or equipment control board must be set to a maximum of the following region-specific temperatures for the duration of the product lifetime:
- Lower Mainland and Vancouver Island regions: 5 °C or lower
- Southern Interior and northern B.C. regions: 2 °C or lower
- It must undergo commissioning at the time of installation to ensure the system is installed and operating according to best practice. The commissioning data must be submitted on site through the DSMAlly mobile application by the contractor at the time of installation. A copy of the completed commissioning sheet will be required as part of the application.
- It must be sized to:
- ensure the heat pump component has the capacity to meet the home’s heat demand at or below the region-specific outdoor set-point (e.g. the application balance point must be lower than the region-specific outdoor thermostat set-point), and;
- function as the primary heating system of the home, serving the main living area (e.g. family room, living room, or open-concept kitchen-living room).
- A program-approved heat load calculation is required to properly size the system. Rule of thumb equipment sizing will not be accepted. Review the sample commissioning sheet for all eligibility requirements.
- It must be installed in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes and the High-Efficiency Furnace Installation Guide for Existing Homes.
- The connected thermostat must be installed by a licensed contractor at the same time as the new eligible dual fuel system.
- The rebate is only effective for installations completed on or after October 15, 2026. Installations completed prior to October 15, 2026 are not eligible.
Note: Terms and conditions apply. Upon submission of their application, program participants acknowledge and agree that rebate amounts are subject to change. FortisBC may modify the terms or terminate the program at any time and for any reason, without penalty or further obligation.
- Purchase an eligible dual fuel system3 and have it installed by a Technical Safety BC licensed contractor who is a member in good standing of the Home Performance Contractor Network (HPCN) and is listed on the HPCN for the applicable rebate at the time of installation.
- Ensure your contractor completes all fields on the Dual Fuel Heating System Pre-Changeout and Commissioning Sheet, such as new system information, pre-changeout assessment and dual fuel system commissioning.
- Confirm your contractor has taken all required photos and attached them to the commissioning sheet. Photos cannot be submitted after the fact and must be delivered along with all other information on the day of installation.
- Make sure your contractor provides you with a receipt including all documentation requirements for the Home Renovation Rebate Program.
Pre-installation checklist
- Review the eligibility requirements specified above.
- Ensure your contractor is listed on the Home Performance Contractor Network for the applicable rebate at the time of installation. Your contractor must be listed on the HPCN for the applicable rebate to be eligible.
- Ensure the equipment chosen is on the Qualified Dual Fuel Systems List. If your system is not on the list, it is not eligible for this rebate program.
Post-installation checklist
- Review the sample commissioning sheet and sample invoice to confirm all requirements have been met.
- Ensure your contractor has submitted the required commissioning data through the DSMAlly mobile application at the time of installation, and that photographs of both the new and old heating systems have been attached.
- Complete the application form in full and submit it within six months of the invoice date along with the following information:
- your FortisBC gas account number
- your proof of income
- your email
- copy of the heat load calculation and the commissioning sheet (provided by your contractor)
- a scanned copy of your paid invoice showing the details of all work (see a sample invoice) performed including:
- purchase date
- make and model number
- installation permit number
- the heating contractor’s Technical Safety BC license number
- photos of the two-pipe vent system
Note: applications may take up to 90 days to process.
Submit a copy of one of the following for each member of your household over 18 years of age. Ensure all personal details are blacked out, except your name, your mailing address, the effective date and income or benefit amount, where applicable.
- Notice of Assessment (NOA): submit a copy of your NOA from the Canada Revenue Agency for a current income tax return. Black out all information except for your name, address, effective date and income (line 15000 on NOA).
- Social Assistance: submit your monthly cheque stub, or a printed copy of your Confirmation of Assistance if registered for My Self Serve.
- Shelter Aid for Elderly Renters (SAFER): submit either your SAFER cheque stub, acknowledgment letter or benefit change letter from BC Housing.
- Rental Assistance Program: submit your Rental Assistance Program acknowledgment or benefit change letter from BC Housing.
- National Child Benefit Supplement: submit your benefit notice from Canada Revenue Agency.
- Other income: if applicable, provide documentation of foreign, rental and/or other income.
- Guaranteed Income Supplement (GIS): submit your GIS notice.
How to get your Notice of Assessment
- The NOA is the document Canada Revenue Agency sends you after filing your tax return. If you have your most current NOA, send us a copy with your application.
- If you do not have your NOA, use Canada Revenue Agency’s My Account service to view and print a copy of your information.
- You can also call them to request your NOA at 1-800-959-8281. Agents are available Monday-Friday, 9 a.m. to 5 p.m.
Ecolighten Energy Solutions and It’s On Electric Consulting
As we work to continuously improve our programs, we'll be asking certain applicants to provide access to their homes to verify the installation and operation of their new dual fuel system. This work is being carried out by third-party contractors, Ecolighten Energy Solutions and It's On Electric Consulting. The terms and conditions of the program require that selected participants provide access to these third-party contractors to ensure all requirements have been met.
The site visit may be conducted either in-person or virtually using an app such as FaceTime or Google Hangouts. Staff will always call or email in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.
1Available for Revelstoke residential customers receiving piped propane supplied by FortisBC.
2A primary space heating system must have the capacity to heat a minimum of 50 per cent of the home for the entire heating season to 22°C. Only one space heating rebate per home is allowed.
3A gas furnace that operates at 95 per cent efficiency or above.
Up to
$8,000
For tips on using the online application, read our how-to guide.
We're here to help
We have low- and no-cost energy savings tips as well as support with our income-qualified programs. If you have questions about any of our income-qualified rebates, call 1-855-909-2331 or email [email protected].