Dual fuel heating system rebate: electric heat pump combined with gas furnace

1. The home must have a residential FortisBC natural gas or propane account.¹
2. If the registered owner of the property where upgrades were made is not the utility account holder (e.g. landlord/tenant), the owner must have the account holder complete the Utility Account Holder Consent form.
3. The home must be a year-round primary residence at least 12 months old and be either a single-family, duplex, triplex, row home, townhouse or mobile home on a permanent foundation. New construction, additions and garage upgrades are not eligible.
4. Applications must be submitted within six months of the paid invoice date.
5. Rebate cannot exceed the paid cost on the invoice and cannot be combined with other FortisBC, provincial- or federal-funded rebate programs. Applicants who have applied for or received rebates under other programs are not eligible for this rebate.

View general program rebate requirements.

Dual fuel system-specific requirements

6. It must be replacing an existing gas furnace that serves as the primary² space heating system for the home and is at least 15 years old. Replacement of existing dual fuel system is not eligible. Warranty replacements and insurance claims are not eligible.
7. It must be a new central ducted air source heat pump integrated with a new compatible high-efficiency gas furnace and operated by a connected thermostat.
8. It must be installed by a Technical Safety BC licensed gas contractor who is a member in good standing of the Home Performance Contractor Network (HPCN) and must be listed on the HPCN for the applicable rebate at the time of installation.
9. The heat pump must be listed as an eligible system on the Qualified Dual Fuel Systems List. Qualifying systems must have an AHRI certified reference number that references the outdoor unit and the indoor unit of the heat pump, and the furnace model number.
10. The thermostat, automated outdoor temperature control or equipment control board must be set to a maximum of the following region-specific temperatures for the duration of the product lifetime:
    • Lower Mainland and Vancouver Island regions: 5 °C or lower
    • Southern Interior and northern B.C. regions: 2 °C or lower
11. It must undergo commissioning at the time of installation to ensure the system is installed and operating according to best practice. The commissioning data must be submitted on site through the DSMAlly mobile application by the contractor at the time of installation. A copy of the completed commissioning sheet will be required as part of the application.
12. It must be sized to:
    1. ensure the heat pump component has the capacity to meet the home’s heat demand at or below the region-specific outdoor set-point (e.g. the application balance point must be lower than the region-specific outdoor thermostat set-point), and;
    2. function as the primary heating system of the home, serving the main living area (e.g. family room, living room, or open-concept kitchen-living room).
13. A program-approved heat load calculation is required to properly size the system. Rule of thumb equipment sizing will not be accepted. Review the sample commissioning sheet for all eligibility requirements.
14. It must be installed in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes and the High-Efficiency Furnace Installation Guide for Existing Homes.
15. The rebate is only effective for installations completed on or after October 15, 2026. Installations completed prior to October 15, 2026 are not eligible.

Note: Terms and conditions apply. Upon submission of their application, program participants acknowledge and agree that rebate amounts are subject to change. FortisBC may modify the terms or terminate the program at any time and for any reason, without penalty or further obligation.