Pipe and tank insulation rebates

1. You must be a FortisBC natural gas customer under any rate class except Rate 1.
2. You must be an owner or long-term leaseholder of an existing commercial or industrial building or a builder, developer or owner of a new commercial or industrial construction project.
3. You must submit an application and supporting documentation no later than 365 days after the purchase date of the product(s) (as shown on the paid invoice).

Pipe and tank insulation eligibility

1. Pre-existing insulation must be removed before installing new insulation.
2. Insulation must be installed on pipes and/or tanks that are connected to primarily natural gas-fired equipment for transferring heat to the solution or liquid. Up to a maximum of 25 per cent of the hot water and steam system can be multi-fuel or non-natural gas-fired. Systems not meeting this requirement may still be eligible, however, are subject to additional analysis, and require pre-approval from FortisBC.
3. Insulation must be at least 1 inch thick.
4. Insulation for pipes must be made of elastomeric foam rubber, polyethylene foam, UV-resistant polyethylene foam, mineral wool, fibreglass, rigid polyurethane foam, rigid phenolic foam, cellular glass or calcium silicate.
5. Tank insulation must be foam, mineral wool or fibreglass.
6. Valves, flanges, elbows and non-straight pipework are eligible for rebates.

Not eligible for rebates:

• pipes and tanks with pre-existing insulation (pre-existing insulation must be removed)
• pipe and tank insulation required by BC Building Code
• new construction steam pipework insulation
• adding insulation on pre-existing insulation

1. Download and complete the insulation inventory.
2. Complete the pipe and tank insulation rebate application. Your application must include a copy of a completed insulation inventory and a paid invoice showing product type, quantity, make, model number and total installed cost (before tax).
3. Once approved, you should receive your rebate in six to eight weeks.

Additional details

The application link takes you to Account login. Once you've registered and/or logged in you can start your application. Hint: we recommend using Google Chrome^® for the best experience.

Insulation rebate terms and conditions