Appliance maintenance rebates

Due to a potential Canada Post service interruption rebate cheque deliveries may be delayed. Mailed cheques remain the only available method of rebate payment. For general updates, please refer to the information alert page.

You could get up to $150 in rebates1 if you have your appliances serviced by a licensed gas contractor. Annual servicing helps maintain the life expectancy of your gas appliances and helps to ensure they're operating safely and efficiently.2 Additionally, most appliance manufacturers require regular servicing to maintain appliance warranties.

Apply online for your rebate within 60 days of service.

Eligibility

  1. You must be a residential FortisBC gas customer.
  2. You must submit your rebate application within 60 days of your service invoice date.

Review the terms and conditions.

Rebate details1

Furnace or boiler service

$50

Fireplace service

$25 (maximum of two)

Tankless water heater service

$50

Heat pump service rebate

You could get a $50 rebate when you have your heat pump serviced by a qualified contractor. Learn more.

How to apply

  1. Have your appliance(s) serviced, as per the terms and conditions.
  2. Within 60 days of your appliance service, apply online for your rebate with the following information:
    • your FortisBC gas account number (Note: if you’re not the utility account holder [e.g. rental property], please have the account holder complete the Utility Account Holder Consent form).
    • your email address
    • scanned copies of all paid receipts
  1. Rebate will be applied via bill credit. If you’re not the account holder, a cheque will be sent to the mailing address provided on your application.
  2. Applications may take up to 90 days to process.

What you need to know about appliance maintenance service

Do you ever wonder why it's important to take care of your appliances or how to know when they need a checkup? Visit our blog for practical tips and information to help keep your appliances running safely and efficiently.

Find a gas contractor

Search our directory of 500+ licensed gas contractors across B.C. to find one in your community who can service your appliance. Contractors are listed in random order. Need more info? Learn about the requirements for contractors to be listed in our directory, and get tips for hiring a contractor.

Start your rebate application

We’re here to help

If you have questions about our rebates, call 1-855-909-2329 or email [email protected].

1Maximum rebate is $150 when you have either a furnace or boiler, one tankless water heater and up to two fireplaces serviced by a licensed gas contractor. Storage tank water heaters are not eligible for this rebate. Outdoor fireplaces are not eligible for this rebate.

2Natural Resources Canada, Guide to maintaining your home heating and cooling system.