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Tips for hiring a contractor

When needing the services of a gas fitter or electrician we recommend you hire a professionally trained and licensed contractor. They’ll ensure your equipment is installed safely and to code, and can even help you choose the equipment that’s right for your needs.

Please note:

Homeowners should be aware of any type of deceptive door-to-door sales tactics that claim to have FortisBC backing. FortisBC will never perform or authorize others to perform unsolicited inspections on home equipment, including meters, or visit homeowners to sell or repair any products. For approved contractors, please visit our Find a contractor listings.

Learn more about gas marketers (Customer Choice) and what to do if someone comes to sell you natural gas. Know what to ask.

What to look for

Look for a contractor that:

  • is licensed with the Technical Safety BC and employs certified gas fitters and/or electricians
  • is bonded and insured for liability and property damage
  • offers warranties covering equipment, materials and labour
  • offers maintenance and service after installation and after warranties have expired
  • provides customer references
  • is in good standing with the Better Business Bureau

What to ask for

Ask for a written quote from at least three contractors. They should include:

  • information about the equipment and materials your contractor will supply and install or service
  • what labour they’ll provide
  • the cost of permits and payment of related fees (gas appliance and electrical  installation work requires a permit from the Technical Safety BC or applicable municipality)
  • the cost of subcontractors and tradespersons (if they’re required)
  • all related taxes and any grants or credits applied to the total cost
  • an estimated project completion date
  • warranty and service information

It may also be helpful if your quote includes:

  • an estimate of the future work required to upgrade piping size and connections for the installation of additional gas appliances and equipment 
  • a rough diagram showing the layout of ductwork and placement of piping

Before work begins

When your chosen contractor returns to carry out the installation work, ask to see the permit.