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Customer service

​Report an electrical power outage or emergency. 1-866-436-7847

Do you have questions about your recent electricity bill or our rates? We will be answering customer questions while streaming live on Twitter on Wednesday, March 29 starting at 1 p.m. Join the conversation by following us on Twitter @FortisBC and sending your questions to conversations@fortisbc.com.

For homes

Start here for information relating to your electricity account and billing.



How to...

 

Outages

To report an outage, downed powerline or other emergency, call 1-866-436-7847.