How to request electricity service

If you need to get electricity service installed at your home or business, you can use our online request form. You can also request new temporary service and service upgrades. If you already have electricity service and just need to set up a new account with us, you can do that online as well.

Permit needed for electricity service installation

We can’t complete your service and energize without a permit (electrical affidavit) on site. Your electrician usually gets the necessary permit and leaves it on site. If there’s no permit on site when FortisBC employees arrive to install the electricity service, we have to charge a site visit fee of $246 to the person financially responsible for the project.

Electric tariff, service guides and specifications 

FortisBC’s Electric Tariff

Specification for installation of underground conduit systems

Service and Metering Guide
Learn the requirements and specifications for electricity service installation.

We’re here to help

If you have questions, or if you’ve accidentally submitted incorrect information on your request form, please call us at 1-866-436-7847, Monday-Friday 7 a.m. to 7 p.m. and we’ll be happy to help you.