Working in your neighbourhood

We regularly maintain our infrastructure to ensure the safe and reliable delivery of energy to our customers. This includes upgrading electricity and natural gas lines – which may require crews to work along roads – as well as managing vegetation near our facilities and rights of way.

We appreciate your patience and co-operation as we try to minimize disruptions and complete the work in your neighbourhood as quickly and safely as possible.

Note: project details and dates are subject to change. Check your local traffic report for updates on roadwork in your area.

Kelowna

Packers Road and O’Reilly Road electricity system upgrade Phase 2

Project details: To ensure our electricity system continues to operate safely and reliably, we’ll be installing a new underground conduit system in the Hall Road subdivision in Kelowna.

The new conduits are to replace existing underground cables that have reached the end of their life. This work will help prevent power outages and allow us to meet the energy needs of customers now and into the future.

We ask the public to use caution around the construction site and equipment during and after work hours. Nearby residents may experience some construction noise and increased traffic in the area. Traffic guards and flaggers will be on site to direct traffic through the area as smoothly as possible.

We appreciate the public’s patience as our crews work to complete this work safely and as quickly as possible.

Updated on: August 1, 2025

Anticipated dates: Early August to late September 2025

For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].

Kelowna

Saucier substation upgrade

Project details: We are investing $18.6 million to upgrade the Saucier substation in downtown Kelowna so we can continue meeting our customers’ growing energy needs in the area, and support community and economic growth.

This project will double the capacity of the substation and include:

  • adding a new transformer
  • expanding the existing control building
  • installing a new access gate and entrance on Richter Street
  • replacing the switchgear and breakers

Beginning in July 2025 and continuing to mid-October, we will be pouring the foundations for the control building expansion, moving a capacity bank and installing the new gate.

We have ordered the transformer and expect to take delivery in the summer of 2026. We have also ordered the breakers and switchgear, which we expect to arrive in spring 2026.

In early 2026, we will start installing the containment and foundation for the new transformer in preparation for its arrival in summer 2026. Throughout 2026, we will complete all civil and concrete work, and install all major equipment, including switches, breakers, switchgear, etc.

Most of the work will be done inside the substation. There will be some impact on local residents with some noise during the daytime and traffic on local roads may be affected at times during construction.

In 2027, we will finish any distribution work and commission all equipment, aiming to have everything in service by the end of 2027.

We will provide updates on the progress of work on this webpage throughout the project.

We appreciate the public’s patience as our crews work to complete this work as safely and quickly as possible.

Updated on: July 21, 2025

Anticipated dates: July 25, 2025 to December 2027

For more information: Call 1-888-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].

Penticton

Penticton transmission lines upgrade

Project details: We are investing $6.4 million to upgrade two of the main transmission lines serving Penticton so we can continue meeting our customers’ growing energy needs in the area, and support community and economic growth.

This project will increase the capacity and reliability of the electricity system in Penticton and include:

  • Replacing two transmission lines with higher capacity lines
  • Replacing and repairing poles and other equipment

This work will take place from July to October 2025, between Huth Avenue substation (next to Home Hardware Building Centre) and R.G. Anderson substation on Carmi Avenue, and continue from March 2026 with a targeted completion in May 2026. Note that these dates are subject to change.

Most of the work will be done along Industrial Avenue in Penticton. There will be some impact on local residents with some noise during the daytime and traffic on local roads may be affected at times during construction.

We will provide updates on the progress of work on this webpage throughout the project.

We appreciate the public’s patience as our crews work to complete this work safely and as quickly as possible.

Updated on: July 21, 2025

Anticipated dates: July 21, 2025 to May 15, 2026

For more information: Call 1-866-436-7847, Monday to Friday, 7 a.m. to 7 p.m. or email [email protected].