Emergencies

Report natural gas emergencies

1-800-663-9911

If you smell rotten eggs, it could be a natural gas leak. Go outside first and then call us.

Report electrical emergencies or power outages

1-866-436-7847

If you see downed power lines, stay at least 10 metres away and call 911 or FortisBC.

View outage map

Smell rotten eggs?

If you smell an odour like rotten eggs, it could be a natural gas leak. Stop what you’re doing, go outside and call us at 1-800-663-9911 or 911.