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How can I get a billing history for my account?

Keeping track of your home’s energy use and your billing and payments are among the benefits of creating an online profile for your FortisBC account. It’s easy to register with your FortisBC account number and email address, allowing you to log in anytime to access self-serve options to manage your account at your convenience.

Learn more about managing your account online.

RGSD Development Account Application

Application for Approval of the Regional Gas Supply Diversity Development Account ...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/regional-gas-supply-diversity-(rgsd)/rgsd-development-account-application

Deferral Account for Electric Vehicle Workplace and Fleet Charging Funding

Deferral Account for Electric Vehicle Workplace and Fleet Charging Funding...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/electric-vehicle-charging-stations/deferral-account-for-electric-vehicle-workplace-and-fleet-charging-funding

Manage your online account | FortisBC

Access self-serve options to manage your FortisBC account. Keep track of your home’s energy use and your billing and payments by creating an online profile. ...

https://fortisbc.com/accounts/open-close-or-move-your-account/manage-your-online-account

RGSD Development Account

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/regional-gas-supply-diversity-(rgsd)/rgsd-development-account-application/rgsd-development-account

Account managers for business customers | FortisBC

Let us help you with your gas and electricity needs—like improving energy efficiency, purchasing or upgrading equipment and applying for rebates.

https://fortisbc.com/services/commercial-industrial-services/account-managers-for-commercial-industrial-and-business-customers

Taking care of someone else's account

How to help an elderly family member or dependent manage their natural gas and/or electricity bills and payments...

https://fortisbc.com/accounts/open-close-or-move-your-account/taking-care-of-someone-elses-account

Energy-efficiency tools for natural gas business customers | FortisBC

We have free tools to assess how much energy you’re using and track your progress. Your FortisBC account manager can help you make improvements. ...

https://fortisbc.com/services/commercial-industrial-services/energy-efficiency-tools-for-natural-gas-business-customers

2024 Equity Issuance Cost Deferral Account and Recovery of Equity Issuance Costs

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/roe/2024-equity-issuance-cost-deferral-account-and-recovery-of-equity-issuance-costs

Accounts | FortisBC

Find out how we set rates, how to read your FortisBC natural gas or electricity bill and how to manage your account and payment options.

https://fortisbc.com/accounts

Start, stop or move your service | FortisBC

Looking to open, close, or move your FortisBC account? We've got you covered with our easy-to-use online tools.

https://fortisbc.com/accounts/open-close-or-move-your-account

Pre-authorized Payment Plan | FortisBC

Our Pre-authorized Payment Plan makes paying your gas or electricity bill easy with payments automatically withdrawn from your bank account each month.

https://fortisbc.com/accounts/payment-options/ways-to-pay-your-bill/pre-authorized-payment-plan

My Energy Use | FortisBC

Save energy and earn rewards with My Energy Use, available through Account Online. Create a personalized action plan and set energy saving goals.

https://fortisbc.com/accounts/open-close-or-move-your-account/my-energy-use

FEI GSMIP 2025-2028 Extension 

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/gassupply/gas-supply-mitigation-incentive-program/fei-gsmip-2025-2028-extension

2025 Annual Review for 2025 and 2026 Rates

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/revenue-requirements-applications/2025-annual-review-for-2025-and-2026-rates

AMI project updates | FortisBC

FortisBC is upgrading gas meter infrastructure. Stay informed on our progress with project updates, fact sheets, and more.

https://fortisbc.com/about-us/projects-planning/energy-projects/current-large-scale-natural-gas-projects/advanced-gas-meters/project-updates

AMI meter installation | FortisBC

FortisBC is modernizing our gas infrastructure for more than one million customers. Learn how we’ll proceed with advanced gas meter exchange installations.

https://fortisbc.com/about-us/projects-planning/energy-projects/current-large-scale-natural-gas-projects/advanced-gas-meters/meter-installation

Header styles

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https://fortisbc.com/connector/header-styles

2025 Annual Review for 2025 and 2026 Delivery Rates

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rra/2025-annual-review-for-2025-and-2026-delivery-rates

Solar

Solar community pilot project...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/solar

Mt. Hayes LNG Storage Facility

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/mt-hayes-lng-storage-facility

2010 Revenue Requirements Application

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fort-nelson-gas-submissions/2010-revenue-requirements-application

2022 Rimrock Biomethane Purchase Agreement

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rng/2022-rimrock-biomethane-purchase-agreement

2016 Customer Choice annual general meeting

2016 Customer Choice annual general meeting...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2016-customer-choice-annual-general-meeting

Advanced Metering Infrastructure Radio-off Meter Option

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/advanced-metering-infrastructure-radio-off-meter-option

Information alert 

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https://fortisbc.com/service-alerts/information-alert

Electric vehicle charging stations

electric vehicle charging stations...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/electric-vehicle-charging-stations

Saucier substation upgrade | FortisBC

FortisBC is upgrading Saucier substation in Kelowna so we can continue to meet our customers’ growing energy needs.

https://fortisbc.com/about-us/projects-planning/energy-projects/current-electricity-projects/saucier-substation-upgrade

Ways to pay your bill | FortisBC

Set up pre-authorized payments, pay your natural gas or electricity bill online, by credit card or learn about other payment options.

https://fortisbc.com/accounts/payment-options/ways-to-pay-your-bill

2013 FEU reconsideration and variance application of G-26-13

2013 FEU reconsideration and variance application of G-26-13...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rda/2013-feu-reconsideration-and-variance-application-of-g-26-13

2011 Revenue requirement

2011 Revenue requirement...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/revenue-requirements-applications/2011-revenue-requirement

2013 Customer Choice annual general meeting

2013 Customer Choice annual general meeting...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2013-customer-choice-annual-general-meeting

Price risk management (PRM)

Price risk management (PRM)...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/gassupply/price-risk-management-(prm)

2010 Revenue requirements

2010 Revenue requirements...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/revenue-requirements-applications/2010-revenue-requirements

2009 ROE and capital structure application

2009 ROE and capital structure application...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/roe/2009-roe-and-capital-structure-application

Ellison community solar pilot project application

Ellison community solar pilot project application...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-electricity-utility/electric-bcuc-submissions/solar/ellison-community-solar-pilot-project-application

2010 Program summary

2010 Program summary...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2010-program-summary

2014 FEU common delivery rates methodology application

2014 FEU common delivery rates, methodology application...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rda/2014-feu-common-delivery-rates-methodology-application

2020 Biomethane Energy Recovery Charge (BERC) Rate Methodology G-133-16 Assessment Report

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rng/2020-biomethane-energy-recovery-charge-(berc)-rate-methodology-g-133-16-assessment-report

2016 Annual review of 2017 rates

2016 Annual review of 2017 rates...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/rra/2016-annual-review-of-2017-rates

Electricity rates - business

Learn how we set electricity rates and what current rates are for commercial service.

https://fortisbc.com/accounts/billing-rates/electricity-rates/business-rates

2017-2018 Revenue Requirements Application

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fort-nelson-gas-submissions/2017-2018-revenue-requirements-application

2009 Program summary

2009 Program summary...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/custchoice/2009-program-summary

How we prepare for emergencies | FortisBC

Our comprehensive corporate emergency response plan which is tested regularly through simulation exercises of scenarios like earthquakes, floods and fires.

https://fortisbc.com/about-us/corporate-information/natural-gas-and-electricity-system-safety/how-we-prepare-for-emergencies

Resources for gas marketers | FortisBC

Information for independent gas marketers selling gas through the Customer Choice program or transportation services for large commercial customers.

https://fortisbc.com/services/commercial-industrial-services/resources-for-gas-marketers

Copyright | FortisBC

The entire contents on this site are protected by Canadian copyright and international treaties and may not be copied without the express permission of...

https://fortisbc.com/copyright

Learning resources for students | FortisBC

Collaborative educational materials for teachers and students around energy efficiency and conservation.

https://fortisbc.com/in-your-community/community-investment/learning-resources-for-students

FEI Conservation and Energy Management (C&EM)

Demand-side management program...

https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/c-ds-em

AMI schedule map | FortisBC

Discover FortisBC’s plan to upgrade gas meter infrastructure in BC. Review our interactive schedule map for an estimated meter upgrade plan overview by region.

https://fortisbc.com/about-us/projects-planning/energy-projects/current-large-scale-natural-gas-projects/advanced-gas-meters/ami-schedule-map

2014 Revenue Requirements Application

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fort-nelson-gas-submissions/2014-revenue-requirements-application

Regional Gas Supply Diversity (RGSD)

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https://fortisbc.com/about-us/corporate-information/regulatory-affairs/our-gas-utility/gas-bcuc-submissions/fortisbc-energy-inc.-gas-submissions/cpcn-proj/regional-gas-supply-diversity-(rgsd)