| Rebate Filters | Instant Rebate | Thumbnail | Rebate Description | Price | Title | Link |
|---|---|---|---|---|---|---|
$2,500 |
Electric heat pump water heater rebate – income qualifiedIncome-qualified customers may be eligible for rebates of $2,500 when upgrading their home’s electric water heating system to an eligible electric heat pump water heater. |
$2,500 |
View rebate details for Electric heat pump water heater rebate – income qualified | |||
$1,000 |
Heat pump water heater rebateUpgrade to a high-efficiency electric heat pump water heater and get a $1,000 rebate. |
$1,000 |
View rebate details for Heat pump water heater rebate |
Electricity outages
Power outage? Electrical emergency? If you see downed power lines, stay at least 10 metres away and call the FortisBC Emergency Line at 1-866-436-7847 (24 hours) or dial 911.
Smell gas?
Smell rotten eggs? It could be a natural gas leak. Stop what you’re doing. Go outside first, then call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or dial 911
Contact us
Natural gas
Phone
1-888-224-2710
Customer service hours
Monday to Friday 7 a.m. to 8 p.m. PST
Emergency number
1-800-663-9911 (24 hours)
Electricity
Phone
1-866-436-7847
Customer service hours
Monday to Friday 7 a.m. to 7 p.m. PST
Emergency number
1-866-436-7847 (24 hours)