How the plan works
The Equal Payment Plan helps you avoid seasonal fluctuations on your bill with 12 equal monthly instalments.
We use your electricity use over the past year to calculate a monthly average. You’re then charged 12 equal instalments. Your monthly bill will show both your actual usage and your equal payment amount.
After 12 months of being enrolled in the plan, a new instalment amount is calculated for the next 12 months by comparing your actual consumption to the amount billed. Any difference is divided by 12 months and added to or subtracted from your current instalment amount.
Signing up is easy
STEP 1 – log in to Account Online
STEP 2 – select Equal Payment Plan from the Payment options menu
STEP 3 – follow the steps to sign up
You can also call customer service at 1-866-436-7847, Monday-Friday 7 a.m. to 7 p.m.