At FortisBC, we enjoy hearing from our customers. Whether you have questions, a comment to make, a bill to pay, or simply need to reach a specific individual, we’d love to hear from you.
Natural gas emergencies
Call toll free: 1-800-663-9911 (24 hours)
Contacts for natural gas customers
Electricity emergencies or power outages
Call toll free: 1-866-436-7847 (24 hours)
Contacts for electricity customers