Connected thermostat rebate – income qualified

A connected thermostat can be programmed to automatically turn down the temperature when you’re out or asleep, helping you save money on heating and cooling costs.

1. Review the  terms and conditions.
2. Ensure you've purchased an eligible connected thermostat and have it installed by a  Technical Safety BC licensed contractor in good standing with a valid GST number. You can find a contractor by searching our online directory.
3. Apply online within six months of the invoice date with the following information:
• your FortisBC gas, propane or electricity account number, or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
• your email address
• your proof of income
• a scanned copy of your paid invoice showing the details of all work performed, including:
• the purchase date
• make and model number
• cost of thermostat and installation
4. Applications may take up to 90 days to process.

Additional details

The application link takes you to Account login. Once you've registered and/or logged in, you can start your application. Hint: we recommend using Google Chrome^® for the best experience.

Income-qualified rebate program - terms and conditions apply

Submit a copy of one of the following for each member of your household over 18 years of age. Ensure all personal details are blacked out, except your name, your mailing address, the effective date and income or benefit amount, where applicable.

• Notice of Assessment (NOA): submit a copy of your NOA from the Canada Revenue Agency for a current income tax return. Black out all information except for your name, your mailing address, effective date and income (line 15000 on NOA).
• Social Assistance: submit your monthly cheque stub, or a printed copy of your Confirmation of Assistance if registered for My Self Serve.
• Shelter Aid for Elderly Renters (SAFER): submit either your SAFER cheque stub, acknowledgment letter or benefit change letter from BC Housing.
• Rental Assistance Program: submit your Rental Assistance Program acknowledgment or benefit change letter from BC Housing.
• National Child Benefit Supplement: submit your benefit notice from Canada Revenue Agency.
• Other income: if applicable, provide documentation of foreign, rental and/or other income.
• Guaranteed Income Supplement (GIS): submit your GIS notice.

How to get your Notice of Assessment

• If you have your most current NOA, send us a copy with your application.
• If you do not have your NOA, use Canada Revenue Agency’s My Account service to view and print a copy of your information.
• You can also call the Canada Revenue Agency to request your NOA at 1-800-959-8281. Agents are available Monday to Friday, 5 a.m. to 5 p.m., and are closed on Saturdays, Sundays and public holidays.

Interested in earning financial rewards by reducing your electricity use during peak-demand periods? The Power Hours Rewards Program encourages our residential electricity customers to sign up and participate in power hour events where they can reduce their energy use by having their thermostat turned down or up (depending on the season), and/or by not charging their EV during peak-demand periods. Note: residential gas customers are not eligible for the Power Hours Rewards Program.

Learn more and apply to the Power Hours Rewards Program.