Rebates and offers listings

Connected thermostat rebates – income qualified

Rebate frog

Up to

$200

  • Customer

    Residential electric

  • Heating

    Electricity

  • Income

    Income qualified

If you have an electric central heating system (boiler, furnace and/or heat pump) installed or serviced, you can apply for a rebate of up to $200 on the installation of a new eligible connected thermostat.

A connected thermostat can be programmed to automatically turn down the temperature when you’re out, or asleep, helping you save money on heating and cooling costs.

TypeAmountDetails

Connected thermostats

$200
  • eligible connected thermostats
  • note: thermostats are not a bonus-eligible upgrade.
  • rebate amount will be deducted after applicable taxes
  • conditions apply and program may be modified or be cancelled at any time
  1. You, the applicant, must be a residential FortisBC electricity customer or municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro with only one active residential electricity account, making the upgrade at your primary residence.
  1. The registered homeowner(s) to the primary residence must be listed on the active residential FortisBC (or municipal) account and own only one property in British Columbia.
  2. Your combined annual household income (from all sources) must be below the maximum shown for your household size. Proof of income is required.
    Household sizeMaximum household income
    1 person$50,100
    2 person$62,300
    3 person$76,600
    4 person$93,000
    5 person$105,500
    6 person$119,000
    7+ person$132,400
  1. The home must be a year-round primary residence that is at least 10 years old, no larger than 3,500 square feet in total and be one of the following: single family home, duplex, triplex, row home, townhouse or manufactured/mobile home on a permanent foundation.
  2. Applications must be submitted within one year of the invoice date. The rebate cannot exceed the paid cost on the invoice.

Connected thermostat-specific requirements

  1. Only one connected thermostat rebate per home, and it must be connected to the home’s primary space heating system. Eligible primary space heating systems include electric furnaces, electric boilers, electric combination space and water heating systems or electric air source heat pumps. Not applicable for baseboard heating.
  2. The primary space heating system's energy source must be electricity provided by FortisBC, Summerland, Penticton, Nelson or Grand Forks.
  3. To be eligible for the connected thermostat rebate, the qualifying thermostat must have been installed by a Technical Safety BC licensed contractor with a GST number and a valid B.C. business license at the same time as the new heating system is installed or as part of a maintenance program for your heating system. Self-installations are not eligible.
  • You may request an income qualification code by submitting your proof of income in advance so we can verify your household meets the maximum income threshold.
  • Review the terms and conditions.
  • Ensure you've purchased an eligible connected thermostat and have it installed by a Technical Safety BC licensed contractor with a valid GST number. You can find a contractor by searching our online directory.
  • Apply online within one year of the invoice date with the following information:
    • your email address
    • your proof of income
    • a scanned copy of your paid invoice showing the details of all work performed including:
      • the purchase date
      • make and model number
      • cost of thermostat and installation
  • Applications may take up to 90 days to process.

Additional details

The application link takes you to Account login. Once you've registered and/or logged in you can start your application. Hint: we recommend using Google Chrome® for the best experience.

Submit a copy of one of the following for each member of your household over 18 years of age. Ensure all personal details are blacked out, except your name, the effective date and income or benefit amount, where applicable.

  • Notice of Assessment (NOA): submit a copy of your NOA from the Canada Revenue Agency for a current income tax return. Black out all information except for your name, effective date and income (line 15000 on NOA).
  • Social Assistance: submit your monthly cheque stub, or a printed copy of your Confirmation of Assistance if registered for My Self Serve.
  • Shelter Aid for Elderly Renters (SAFER): submit either your SAFER cheque stub, acknowledgment letter or benefit change letter from BC Housing.
  • Rental Assistance Program: submit your Rental Assistance Program acknowledgment or benefit change letter from BC Housing.
  • National Child Benefit Supplement: submit your benefit notice from Canada Revenue Agency.
  • Other income: if applicable, provide documentation of foreign, rental and/or other income.
  • Guaranteed Income Supplement (GIS): submit your GIS notice.

How to get your Notice of Assessment

  • If you have your most current NOA, send us a copy with your application.
  • If you do not have your NOA, use Canada Revenue Agency’s My Account service to view and print a copy of your information.
  • You can also call them to request your NOA at 1-800-959-8281. Agents are available Monday to Friday, 5 a.m. to 5 p.m., and are closed on Saturdays, Sundays and public holidays.

Interested in earning financial rewards by reducing your electricity use during peak-demand periods? The Power Hours Rewards Program encourages our residential electricity customers to sign up and participate in power hour events where they can reduce their energy use by having their thermostat turned down or up (depending on the season), and/or by not charging their EV during peak-demand periods.

Learn more and apply to the Power Hours Rewards Program.

Rebate frog

Up to

$200

Start your rebate application

For tips on using the online application, read our how-to-guide.

We're here to help

We have low- and no-cost energy savings tips as well as support with our income-qualified programs. If you have questions about any of our income-qualified rebates, call 1-855-909-2331 or email [email protected].