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Receive your paperless bill on time, every time

If you’re concerned about your getting your paper bills late, or not at all, because your mail service is late or disrupted, then paperless billing is the way to go.

By switching to paperless billing today, you’ll always receive your FortisBC bill in a timely manner and be able to keep your payments up-to-date. Not only will you save time, but you’ll reduce your risk of identity fraud through mail theft and help the environment by using less paper.

Two simple ways to sign up

Choose what’s easiest for you.

Important: if you have both natural gas and electricity accounts with FortisBC, you’ll need to sign up each account.

More options

We have other billing and payment options to help you manage your account during a mail disruption, including pre-authorized payment plans and online banking or paying at your financial institution.

We’re here to help

  • Natural gas customers: call 1-888-224-2710, Monday-Friday, 7 a.m. to 8 p.m.
  • Electricity customers: call 1-866-436-7847, Monday-Friday, 7 a.m. to 7 p.m.​