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Sample bill for Mainland, Vancouver Island and Whistler customers

Includes Lower Mainland, North and South Interior (or Inland and Columbia regions)

Understanding your bill

Your natural gas bill includes a few different parts:

Delivery charges reflect the costs of safely and reliably delivering gas to customers through our distribution system. This helps cover the costs of maintaining our natural gas distribution system, make a modest profit and invest in our business and improvements to meet customers’ needs. Delivery charges are reviewed by British Columbia Utilities Commission (BCUC) annually. 

  • The basic charge is a flat daily fee that partially recovers the fixed costs of our system, whether or not you are using any natural gas but are connected to the system. 
  • The delivery charge is based on consumption and pays for the cost of delivering gas through our system to your home or business.

Commodity charges reflect the costs of buying and transporting gas on behalf of customers. We don’t mark up these costs – you pay what we pay

  • Storage and transport reflect the prices we pay to other companies to store and transport gas through their pipelines and infrastructure. We do not mark up these costs, and they are reviewed by the BCUC annually. 
  • The cost of gas is the market price of natural gas itself. Natural gas is currently at some of its lowest commodity rates in the last 10 years due to a variety of factors such as mild winter temperatures across North America and strong levels of production and storage. We review the cost of natural gas every three months with the BCUC.

Other charges and taxes include the B.C. carbon tax, Clean Energy Levy, GST and, in some municipalities, the municipal operating fee. These charges are set by various levels of government and collected by FortisBC on their behalf. We do not gain revenue from these charges. 

See our Glossary and Taxes to learn more.