Natural gas water heater rebate
Sebastian and Mickey from HGTV Canada's Worst to First with one of the models eligible for a natural gas water heater rebate.
Important COVID-19 notice
Due to the COVID-19 public health emergency, there may be processing delays for applications submitted by mail or email. We encourage you to submit your rebate application online.
Thank you for your patience.
Upgrade to a qualifying natural gas ENERGY STAR® water heater and you could get rebates from $200 to $1,000.
Before beginning work, make sure you qualify for this rebate by reviewing the Program Rebate Requirements, as outlined in the full terms and conditions and the eligibility and rebate details below.
- You must be a residential FortisBC natural gas customer.
- You must be replacing an existing water heater that is the home’s primary* source of hot water.
- Applications must be submitted within six months of the invoice date.
*Only one water heater rebate allowed per home.
Make sure the product you’re planning to purchase is eligible for a FortisBC rebate. Click the plus (+) sign to the right of the product type to search by manufacturer and model number.
Note: some results may include an asterisk “*” in place of characters. As long as the characters before and after the asterisk match your model number, your model is eligible.
If it’s time to replace your old water heater, you have choices beyond a standard storage tank, including high-efficiency tankless and condensing models. Compare each type below and choose a qualifying natural gas ENERGY STAR water heater for a rebate of up to $1,000.
Average installed cost: $1,500 to $1,800
Life expectancy: 10 to 13 years
Average installed cost: $4,000 to $4,900
Life expectancy: about 20 years
Condensing storage tank
Average installed cost: $3,500 to $4,300
Life expectancy: 12 to 15 years
How can I tell if my water heater needs replacing?
There’s no repairing a leaky water heater. If you notice any of these signs it may be time to get a new one. You can purchase your water heater from a retailer, but to be eligible for this rebate it must be installed by a gas contractor licensed by Technical Safety BC.
- leaking or pooling water on the top around the water connections and/or under or near the heater
- rust stains on laundry or in showers or sinks may be evidence of rust buildup in the water heater
- rusty water comes out of the taps
- slow hot water recovery time – it takes longer to heat up water or the water doesn’t get as hot even though heat settings haven’t changed
- bubbling or boiling noises in your tank as water heats up
How to apply
- Purchase a qualifying water heater and have it installed by a gas contractor licensed with Technical Safety BC. You can find a gas contractor through our online directory.
- Apply online or complete the water heater rebate application form and include a copy of the paid invoice showing details of all work performed, including:
- purchase date
- make and model number
- installation permit number
- gas contractor’s Technical Safety BC licence number
See a sample invoice for water heaters for specific requirements.
For tips on applying for your rebate, watch one of our short videos:
- Email your completed application and copies of supporting documents within six months of the invoice date to: email@example.com.
Applications may take up to 90 days to process.
Start your rebate application
Third-party offers and services
For advice on options and incentives for energy-efficiency upgrades for homes, contact the CleanBC Energy Coach. Energy Coaches are trained energy-efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. Note: FortisBC is not responsible for any advice provided by the energy coach.
We’re here to help
If you have questions about our rebates, email firstname.lastname@example.org.
1Every home is different. Installation costs are averages and can vary depending on the installation requirements in each home.
Rebate bundle: Home renovations
Natural gas water heater rebate