Natural gas water heater rebate
Sebastian and Mickey from HGTV Canada's Worst to First with one of the models eligible for a natural gas water heater rebate.
Upgrade to a qualifying natural gas ENERGY STAR® water heater and you could get rebates from $200 to $1,000.
- You must be a residential FortisBC natural gas customer.
- You must be replacing an existing water heater.
- Invoices must be dated after January 1, 2019.
- Applications must be submitted within six months of the invoice date.
Make sure the product you’re planning to purchase is eligible for a FortisBC rebate. Click the plus (+) sign to the right of the product type to search by manufacturer and model number.
Note: some results may include an asterisk “*” in place of characters. As long as the characters before and after the asterisk match your model number, your model is eligible.
If it’s time to replace your old water heater, you have choices beyond a standard storage tank, including high-efficiency tankless and condensing models. Compare each type below and choose a qualifying natural gas ENERGY STAR water heater for a rebate of up to $1,000.
Efficiency: good – energy factor (EF) of 0.67 to 0.70
Average installed cost: $1,500 to $1,800
Life expectancy: 10 to 13 years
Efficiency: ultimate – EF of 0.90 to 0.99
Average installed cost: $4,000 to $4,900
Life expectancy: about 20 years
Condensing storage tank
Efficiency: ultimate – thermal efficiency (TE) of up to 98 per cent
Average installed cost: $3,500 to $4,300
Life expectancy: 12 to 15 years
How can I tell if my water heater needs replacing?
There’s no repairing a leaky water heater. If you notice any of these signs it may be time to get a new one. You can purchase your water heater from a retailer, but to be eligible for this rebate it must be installed by a gas contractor licensed by Technical Safety BC.
- leaking or pooling water on the top around the water connections and/or under or near the heater
- rust stains on laundry or in showers or sinks may be evidence of rust buildup in the water heater
- rusty water comes out of the taps
- slow hot water recovery time – it takes longer to heat up water or the water doesn’t get as hot even though heat settings haven’t changed
- bubbling or boiling noises in your tank as water heats up
How to apply
- Purchase a qualifying water heater and have it installed by a gas contractor licensed with Technical Safety BC. You can find a gas contractor through our online directory.
- Apply online or complete the water heater rebate application form and include a copy of the paid invoice showing details of all work performed, including the purchase date, make and model number, the installation permit number and the gas contractor’s Technical Safety BC licence number. See a sample invoice for water heaters for specific requirements.
- Email or mail your completed application and copies of supporting documents within six months of the invoice date to:
ENERGY STAR Water Heater Program
PO Box 9090
Surrey, BC V3T 5W4
Note: if mailing, registered mail is recommended.
Watch our short video to learn more about how to apply for your natural gas water heater rebate.
Applications may take up to 90 days to process.
Start your rebate application
Third-party offers and services
For advice on options and incentives for energy-efficiency upgrades for homes, contact the CleanBC Energy Coach. Energy Coaches are trained energy-efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. Note: FortisBC is not responsible for any advice provided by the energy coach.
We’re here to help
If you have questions about our rebates, call 1-800-663-8400 or email email@example.com.
1Every home is different. Installation costs are averages and can vary depending on the installation requirements in each home.
Rebate bundle: Home renovations
Natural gas water heater rebate