Natural gas furnace rebates

Eligibility

1. You must be a residential FortisBC natural gas customer, with natural gas as your primary source of heat.
2. Your existing furnace must be at least 10 years old and must not require repairs in excess of $1,000 (pre-tax, including parts and labour). Emergency replacements of a furnace that is not in working order or is deemed unsafe to operate by a licensed gas contractor is not eligible.
3. You must install an eligible ENERGY STAR furnace with a two-pipe direct vent system, as verified by a photograph included with your application.
4. Applications must be submitted within six months of the invoice date.
5. Connected thermostats must be installed by your licensed contractor at the same time as the new qualifying furnace installation.

Review all the terms and conditions.

Rebate details

Other requirements for high-efficiency furnace rebates

Your new furnace must have two-pipe direct venting. One pipe provides directly vented outside air to the sealed combustion chamber, while the second sealed pipe directs exhaust gases outside. This system improves the efficiency and lifespan of the equipment as well as the comfort of your home. 

For more information, see our info sheet on what to look for in a high-efficiency furnace installation.

How to apply

1. Purchase an eligible ENERGY STAR furnace and have it installed with a two-pipe direct vent system by a Technical Safety BC licensed gas contractor. You can find a contractor by searching our online directory.
2. Apply online or work with your contractor to complete, in full, the furnace rebate application form and commissioning sheet.
   
   You must include a photograph of the new two-pipe direct vent system (sample 1, sample 2) installed in your home and a copy of your paid invoice showing details of all work performed, purchase date, make and model number, the installation permit number and the gas contractor’s Technical Safety BC licence number. See the sample invoice for specific requirements.
3. Email or mail your completed application and copies of supporting documents within six months months of the invoice date to:
   
   furnace@fortisbc.com
   
   or
   
   Furnace Replacement Program
   FortisBC
   PO Box 9090
   Surrey, BC V3T 5W4
   
   Note: if mailing, registered mail is recommended.
4. Applications may take up to 90 days to process. A small percentage of applicants may be asked for permission to visit their home to verify the installation and operation of their new furnace. These site visits are carried out by a third-party contractor and help us improve our rebate programs.

Incentives for gas contractors

Contractors who would like to take part in our Furnace Replacement Program can receive a $100 incentive for each approved customer application.

Contractors are required to agree to terms and conditions and comply with requirements in the High-efficiency furnace installation guide for existing houses.

Third-party offers & services

CleanBC

For advice on options and incentives for energy-efficiency upgrades for homes, contact the CleanBC Energy Coach. Energy Coaches are trained energy-efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. Note: FortisBC is not responsible for any advice provided by the energy coach.

Ecolighten

As we work to continuously improve our programs, we will be asking a small percentage of applicants to provide us with access to their home to verify the installation and operation of the new furnace. This work is being carried out by a third-party contractor called Ecolighten Energy Solutions. Ecolighten staff will always call in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.

Ensure a quality furnace installation

Having your high-efficiency heating system installed to quality standards can help provide you with years of comfort and energy savings. Check out these resources to learn more: 

• Watch our short video to learn what quality installation standards are and how to choose a natural gas contractor.
• Review our info sheet, Five things to know before your new high-efficiency furnace is installed.

We’re here to help

If you have questions about this rebate, or are a contractor who is new to this program, call 1-800-663-8400 or email furnace@fortisbc.com.

This program is funded in part, by the Province of British Columbia and the Government of Canada.