Rebate bundle: Home renovations

Door & window rebates

Heat pump rebate

Heat pump water heater rebate

Home renovation bonus rebates

Insulation rebates

Natural gas boiler and combination heating and hot water system rebates

Natural gas fireplace rebate

Natural gas furnace rebates

Natural gas water heater rebate

Install two or more eligible energy-efficiency upgrades (boiler and combination system rebates count as two upgrades) and you could qualify for home renovation bonus rebates from $300 to $2,000.

Natural gas boiler and combination heating and hot water system rebates

Replace your old natural gas boiler with an eligible ENERGY STAR® boiler and you could qualify for a $1,000 rebate. Replace your old natural gas space heating system with an eligible combination heating and hot water system and you could qualify for a $1,500 rebate.

Eligibility

  1. You must be a residential FortisBC natural gas customer, with natural gas as your primary source of heat.
  2. Your existing natural gas space heating system must be at least 10 years old and must not require repairs in excess of $1,000 (pre-tax, including parts and labour). Emergency replacements of a boiler that is not in working order or is deemed unsafe to operate by a licensed gas contractor is not eligible. 
  3. You must install an eligible ENERGY STAR boiler or eligible combination heating and hot water system with a two-pipe direct vent system*, as verified by a photograph included with your application.
  4. You must have purchased, installed and paid in full for your boiler or combination system on or after March 1, 2019. Note: rebates are available for boilers installed between July 10, 2018 and February 28, 2019. Please see below.
  5. Applications must be submitted within six months of the invoice date.

Review all the terms and conditions.

*Excludes P9 systems.

Rebate details

Upgrade Rebate Requirements
94 per cent or higher AFUE boiler
(installed between July 10, 2018 and February 28, 2019)
$500 Eligible boilers
94 per cent or higher AFUE boiler
(installed on or after March 1, 2019)
$1,000 Eligible boilers
ENERGY STAR certified natural gas combination heating and hot water system $1,200 (plus two-upgrade $300 bonus) Eligible systems
P9 certified combination heating and hot water system $1,200 (plus two-upgrade $300 bonus) Eligible systems

Other requirements for rebates

Your new boiler or ENERGY STAR combination heating and hot water system must have two-pipe direct venting. (Note: two-pipes are not required for P9 systems.) One pipe provides directly vented outside air to the sealed combustion chamber, while the second sealed pipe directs exhaust gases outside. This system improves the efficiency and lifespan of the equipment as well as the comfort of your home.

How to apply

  1. Purchase an eligible ENERGY STAR boiler, ENERGY STAR combination heating and hot water system or P9 certified combination heating and hot water system and have it installed with a two-pipe direct vent system by a Technical Safety BC licensed gas contractor. You can find a contractor by searching our online directory.
  2. Work with your contractor to complete, in full, the applicable application form and commissioning sheet:
    1. For boilers installed between July 10, 2018 and February 28, 2019
    2. For boiler and combination heating and hot water systems installed on or after March 1, 2019.

You must include a photograph of the new two-pipe direct vent system, if applicable, (sample 1, sample 2) installed in your home and a copy of your paid invoice showing details of all work performed, purchase date, make and model number, the installation permit number and the gas contractor’s Technical Safety BC licence number. See the sample invoice for specific requirements.

  1. Email or mail your completed application and copies of supporting documents within six months of the installation date to:

    boiler@fortisbc.com

    or

    Boiler and Combination Heating and Hot Water System Replacement Program
    FortisBC
    PO Box 9090
    Surrey, BC V3T 5W4

    Note: if mailing, registered mail is recommended.
  2. Applications may take up to 90 days to process. A small percentage of applicants may be asked for permission to visit their home to verify the installation and operation of their new system. These site visits are carried out by a third-party contractor and help us improve our rebate programs.

Incentives for gas contractors

Contractors who would like to take part in our Boiler and Combination Heating and Hot Water System Replacement Program can receive a $100 incentive for each approved customer application.

Third-party offers and services

EfficiencyBC

EfficiencyBC is a free service offered by City Green Solutions, a third-party, non-profit organization. It provides homeowners and contractors with information on energy-efficiency upgrades for homes, including:

  • Rebates from your local municipality and the Government of BC.
  • Energy Coach advice on options and incentives for saving energy. Note: FortisBC is not responsible for any advice provided by the energy coach.

Ecolighten

As we work to continuously improve our programs, we will be asking a small percentage of applicants to provide us with access to their home to verify the installation and operation of their new system. This work is being carried out by a third-party contractor called Ecolighten Energy Solutions. Ecolighten staff will always call in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.

We’re here to help

If you have questions about this rebate, or are a contractor who is new to this program, call 1-800-663-8400 or email boiler@fortisbc.com