Natural gas boiler and combination heating and hot water system rebates

General eligibility

1. The home must have:
   • a residential FortisBC natural gas account (except for strata unit owners installing EnerChoice® fireplaces) and/or
   • a residential FortisBC or municipal electricity account of Grand Forks, Penticton, Summerland or Nelson Hydro
2. If the registered owner of the property where upgrades were made is not the utility account holder (e.g. landlord/tenant) the owner must have the account holder complete the Utility Account Holder Consent form.
3. The home must be a year-round primary residence at least 12 months old and be either a single-family, duplex, triplex, row home, townhouse or mobile home on a permanent foundation. New construction, additions and garage upgrades are not eligible. Apartments and condos are eligible for fireplace rebates only.
4. Applications must be submitted within six months of the paid invoice date.
5. Rebates cannot exceed the paid cost on the invoice.
6. Only one rebate per home for a primary space heating system and a water heater is allowed.¹

View full program rebate requirements.

Boiler and combination system specific requirements

7. All upgrades must be installed by a Technical Safety BC licensed contractor with a GST number and a valid BC business license for the trade applicable to the upgrade being installed. Self-installations are not eligible.
8. The new boiler or combination system must be replacing an existing natural gas primary¹ space heating system that’s a minimum of 10 years old. Note: Homes converting from oil or propane may be eligible for Connect to gas rebates. Converting from electricity is not eligible.
9. Warranty replacements or emergency replacements of space heating systems not in working order or deemed unsafe to operate by a licensed gas contractor are not eligible for rebates.
10. You must install an eligible ENERGY STAR boiler or an eligible combination heating and hot water system² with a two-pipe direct vent system. A photo of the new two-pipe direct vent system (sample 1, sample 2) must be made available upon request. Note: not required for a P9 certified tankless water heater with air handler combination system.
11. The new boiler/combination system must undergo commissioning to ensure it's installed and operating according to best practice. A copy of the completed commissioning sheet must be made available upon request. Note: not required for a P9 certified tankless water heater with air handler combination system.

Review the terms and conditions

• for invoices dated on or after October 1, 2023
• for invoices dated before October 1, 2023

Rebate eligible boilers/combination systems

Make sure the natural gas heating system you’re planning to purchase is eligible for a rebate by using our search tool. Only models listed here qualify. Enter a manufacturer or model number to start your search.

Note: some results may include an asterisk “*” in place of characters. As long as the characters before and after the asterisk match your model number, your model is eligible.

Rebate details

How to apply

Please note final deadlines to apply for the natural gas combination heating and hot water system rebates:

• Eligible equipment must be installed and all invoices must be dated on or before December 31, 2023.
• You have up to six months from the invoice date to submit your rebate application.
• Example: if the invoice date is October 15, 2023, your rebate application must be submitted by April 15, 2024.

1. Purchase an eligible ENERGY STAR boiler, ENERGY STAR combination heating and hot water system or P9 certified tankless water heater with air handler combination heating and hot water system and have it installed by a Technical Safety BC licensed gas contractor with a valid GST number. You can find a contractor by searching our online directory.
2. Apply online. Your application must include:
   • a copy of your paid invoice showing details of:
     • all work performed
     • purchase date
     • make and model number
     • installation permit number and the gas contractor’s Technical Safety BC licence number (see the sample invoice for specific requirements.)
3. Applications may take up to 90 days to process. A small percentage of applicants may be asked for permission to visit their home to verify the installation and operation of their new system. These site visits are carried out by a third-party contractor and help us improve our rebate programs.

Note: the rebate application link below takes you to Account login. Once you've registered and/or logged in you can start your rebate application. Hint: we recommend using Google Chrome® for the best experience.

Start your rebate application

For more tips on using the online rebate application, read our how-to guide.

Incentives for gas contractors

Contractors who would like to take part in our Boiler and Combination Heating and Hot Water System Replacement Program can receive a $100 incentive for each approved customer application.

Third-party offers and services

Ecolighten Energy Solutions

As we work to continuously improve our programs, we will be asking a small percentage of applicants to provide us with access to their home to verify the installation and operation of their new system. This work is being carried out by a third-party contractor called Ecolighten Energy Solutions. Ecolighten staff will always call in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.

The site visit may be conducted either in-person or virtually using an app such as FaceTime or Google Hangouts. Ecolighten staff will always call or email in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.

We’re here to help

If you have questions about rebates, contact us online or call us at 1-855-909-2329.

¹ A primary space heating system is a furnace, boiler, combination system or an air source heat pump. Natural gas fireplaces are considered secondary space heating systems. Primary space heating and water heater rebates are offered in conjunction with BC Hydro and CleanBC Better Homes rebates.

² Combination heating and hot water systems are considered both a primary space heating system and a primary water heating system, therefore additional water heaters or primary space heating systems installed don’t qualify for rebates from FortisBC, BC Hydro or CleanBC Home Rebates.