Dual fuel heating system rebate: electric heat pump combined with gas furnace

Our dual fuel heating system rebate helps offset the cost of installing a new electric heat pump with a new high-efficiency gas furnace.1 When you install a qualifying dual fuel system you’ll have access to a reliable and efficient heating system to keep your home warm and comfortable, even on the coldest days—while also benefiting from cooling on hot days, and a system that is more than 100 per cent efficient under certain conditions.

We’re offering this rebate for customers who want a higher-efficiency heating and cooling system that can replace their aging gas furnace, helping to reduce their energy use and associated greenhouse gas emissions.

Program eligibility

  1. The home must have a residential FortisBC natural gas or propane account.2
  2. If the registered owner of the property where upgrades were made is not the utility account holder (e.g. landlord/tenant) the owner must have the account holder complete the Utility Account Holder Consent form.
  3. The home must be a year-round primary residence at least 12 months old and be either a single-family, duplex, triplex, row home, townhouse or mobile home on a permanent foundation. New construction, additions and garage upgrades are not eligible.
  4. Applications must be submitted within six months of the paid invoice date.
  5. Rebates cannot exceed the paid cost on the invoice.

View general program rebate requirements.

  1. Invoices must be dated on or after July 1, 2024.
  2. It must be replacing an existing gas furnace that is at least 10 years old.
  3. It must be a new central ducted air source heat pump integrated with a new compatible high-efficiency gas furnace.
  4. It must be installed by a Technical Safety BC licensed gas contractor who is a member in good standing of the Home Performance Contractor Network.
  5. The heat pump must be listed as an eligible system on the rebate eligible product list. Qualifying systems must have an AHRI certified reference number that references the outdoor unit and the indoor unit(s) of the heat pump, and the furnace model number.
  6. It must have the thermostat, outdoor temperature switch-over control or equipment control board set to the following region-specific temperatures for the duration of the product lifetime:
    • Lower Mainland and Vancouver Island regions: 5 °C or lower
    • Southern Interior and northern B.C. regions: 2 °C or lower
  7. It must undergo commissioning to ensure the system is installed and operating according to best practice. A copy of the completed commissioning sheet must be made available upon request.
  8. It must be sized to function as the primary heating system of the home and serve the main living area (e.g. family room, living room, or open-concept kitchen-living room).
  9. It must be sized to ensure the heat pump component has the capacity to meet the home’s heat demand at or below the region-specific outdoor set-point (e.g. the application balance point must be lower than the region-specific outdoor thermostat set-point).
  10. A program-approved heat load calculation is required to properly size the system. Rule of thumb equipment sizing will not be accepted.
  11. It must be installed in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes and the High-Efficiency Furnace Installation Guide for Existing Houses.
  12. The connected thermostat must be installed by a licensed contractor at the same time as the new eligible dual fuel system.
  13. Warranty replacements and insurance claims are not eligible.

Review all the terms and conditions.

Rebate details

To ensure the equipment you choose are eligible for the rebate, check the heat pump rebate eligible product list, and ask your contractor or consult your retailer before buying.


UpgradeRebateRequirements

Dual fuel system

$10,000

  • SEER ≥ 16; HSPF (Region IV) ≥ 10.00 or SEER2 ≥ 15.20; HSPF2 (Region IV) ≥ 8.50
  • variable speed compressor not required
  • minimum capacity of 12,000 BTU (1 tonne)

Northern top-up3

$3,000

  • eligible homes must be located north of and including the District of 100 Mile House (latitude 51.628°N)

Kelowna municipal top-up4

Up to $2,000

  • eligible homes must be located in the City of Kelowna

Two-upgrade bonus

$300

  • install an eligible dual fuel system and make an additional Home Renovation Rebate upgrade and you could qualify for our $300 two-upgrade bonus.

Connected thermostat

$150

How to apply

  1. Purchase an eligible air source heat pump and high-efficiency gas furnace and have them installed by a Technical Safety BC licensed contractor who is a member in good standing of the Home Performance Contractor Network.
  2. Complete the application form in full and submit it within six months of the invoice date along with the following information:
    • your FortisBC gas account number
    • your email
    • a scanned copy of your paid invoice (see a sample invoice)
    • copy of the heat load calculation
    • copy of the commissioning sheet must be made available upon request
    • photos of the two-pipe direct vent system (upon request)

Note: applications may take up to 90 days to process.


Start your rebate application

We’re here to help

If you have questions, contact us online or call us:

Natural gas customers - 1-855-909-2329
Electricity customers - 1-855-909-2331

1A gas furnace that operates at 95 per cent efficiency or above.
2Available for Revelstoke residential customers receiving piped propane supplied by FortisBC.
3 This program is funded by the Province of British Columbia and the Government of Canada.
4 Municipal top-up rebates are limited, subject to funding availability, and approved on a first-come, first-served basis. Due to program volumes, we cannot guarantee municipal top-ups will be available to homeowners.

Rebate bundle: Home renovations

Window and door rebates

Heat pump rebate

Heat pump water heater rebate

Home renovation bonus rebates

Insulation rebates

Dual fuel heating system rebate: electric heat pump combined with gas furnace

Install two or more eligible energy-efficiency upgrades and you could qualify for home renovation bonus rebates from $300 to $2,000.