Window and door rebates

Upgrading your doors and windows can help you reduce heat loss from your home and save on your energy bills. 

Eligibility

1. You must be either:
   1. a residential FortisBC natural gas and/or BC Hydro customer
   2. a residential FortisBC or municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro
2. The home must be a single-family, duplex, row, townhouse or mobile home on a permanent foundation.
3. Apartments, condos and stacked homes do not qualify for this program.

Review all the terms and conditions.

Rebate details

To be eligible, you should be replacing existing doors and/or windows on the exterior of your home with rebate eligible models. Each rough opening in which doors or windows are replaced counts as one door and/or window. A bay window, which may be made up of several individual window sections, counts as one window. Skylights are not eligible for a rebate.

How to apply

1. Decide what eligible upgrades are best suited for your home and budget with help from your program-qualified energy advisor and/or contractor.
2. Apply online within six months of completing your installations with the following information:
   • your FortisBC natural gas and/or electricity account number, or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
   • your email
   • scanned copies of all paid invoices showing details of all work performed, including the purchase date, make, model and installation permit numbers (if applicable)
     
     Invoices for door and window rebate applications must include:
     • a description of the work completed, including the number of windows and/or doors installed (e.g. replacement of 10 single-pane windows)
     • the Canadian ENERGY STAR qualification of each window/door
     • the U-factor rating from the manufacturer label of each window/door (See a sample invoice for doors and windows.)
     • the window/door model number
     • the reference number from Natural Resources Canada (NRCan) or National Fenestration Rating Council (NFRC) Certified Products Directory (CPD) number.
     • a photo of at least one installed product's label showing the U-Factor, certification body, and NRCan reference number or NFRC CPD number (See a sample label here.)
   • If you’re not the utility account holder (e.g. property is a rental), have the account holder complete the consent form.
3. Allow up to 90 days to process your application.

Third-party offers and services

CleanBC

For advice on options and incentives for energy-efficiency upgrades for homes, contact the CleanBC Energy Coach. Energy Coaches are trained energy-efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. Note: FortisBC is not responsible for any advice provided by the energy coach.

Additional resources

Stay safe. Test your home for radon.

Radon is a naturally occurring, odourless gas in the soil that can enter your home through the foundation or plumbing. Exposure to radon is the leading cause of lung cancer among non-smokers. The only way to know if your home has a radon problem is to test. Learn more about the health risks of radon and home testing and mitigation.

Best practice guide for air sealing and insulation retrofits

Insulation must be installed in accordance with the BC Housing’s Best practice guide for air sealing and insulation retrofits.

How to convert an imperial U-factor to a metric U-factor

Find out how to convert your windows U-factor from imperial to metric.

We’re here to help

For questions about applying for rebates, contact Energy Coach.

For questions about the status of your home renovation rebate application, email homerebates@fortisbc.com and reference your application number.

This program is funded in part, by the Province of British Columbia and the Government of Canada.