Heat pump rebate

Due to a potential Canada Post service interruption rebate cheque deliveries may be delayed. Mailed cheques remain the only available method of rebate payment. For general updates, please refer to the information alert page.

You could get up to $4,000 with a whole home heating rebate, or up to $1,500 with a partial home heating rebate, when you replace your electric space heating system with a high-efficiency air source heat pump.

Important note: If you're in the process of applying for a heat pump  rebate and your invoice is dated on or before April 30, 2025, please refer to the program information below.

About the new heat pump rebate

Residential electricity customers switching from electric resistance heating, such as furnaces or baseboards, to high-efficiency heat pumps can choose to participate in either the whole home heating rebate or partial home heating rebate:

  1. Whole home heating rebate: You could receive up to $4,000 when you complete a heat load calculation and install an eligible cold-climate heat pump. This type of heat pump provides the necessary heat for your home in winter to maximize your energy savings.
  2. Partial home heating rebate: If you’re not eligible for the whole home heating rebate, you could get up to $1,500 with a partial home heating rebate when you have an eligible heat pump installed.
  1. The home must have a residential FortisBC or municipal electricity account of Grand Forks, Penticton, Summerland or Nelson Hydro.
  2. If the registered owner of the property, where upgrades were made, is not the utility account holder (e.g. landlord/tenant) the owner must have the account holder complete the Utility Account Holder Consent form.
  3. The home must be a year-round primary residence at least 12 months old and be either a single-family, duplex, triplex, row home, townhouse or mobile home on a permanent foundation. New construction, additions and garage upgrades are not eligible.
  4. Applications must be submitted within six months of the paid invoice date.
  5. Rebates cannot exceed the paid cost on the invoice.
  6. Only one rebate per home for a primary space heating system1 and a water heater is allowed.

View full general eligibility requirements.

  1. The heat pump must be installed by a Home Performance Contractor Network member in good standing, in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes.
  2. The new heat pump must be sufficiently sized to function as the primary heating system1 for the home.
  3. The heat pump must replace an existing hard-wired electric heating system, such as electric baseboards, radiant ceiling, radiant floors or an electric forced-air furnace. Emergency replacements of broken electrical systems are not eligible.
  4. Replacing an existing heat pump, or adding a head to an existing heat pump, does not qualify for a rebate.

Review all the terms and conditions.

Rebate details

Your contractor can help you find the rebate-eligible model that is right for your home. In general, mini-split or multi-split systems (also called “ductless” heat pumps) are good for homes with an existing electric heating system that doesn’t use ducts, like baseboards. Central heat pumps are for homes with a heating system with ducts, such as a furnace.

Note: BC Hydro customers with electric-heated homes may be eligible for similar rebates.

UpgradeRebateRequirements

Whole home heating rebate

$4,000

  • Eligible heat pump types:
    • mini-split (homes 1,200 sq. ft. or less)
    • multi-split
    • centrally ducted
  • Heat pump must be NEEP cold-climate certified.
  • The contractor must complete a heat load calculation using CSA F280-12 verified software.
  • Heat pump must provide primary heating for at least 80 per cent of the home’s conditioned space in a main living area. (Electric heat must supplement the remaining 20 per cent or less.)

Partial home heating rebate

$1,500

  • Eligible heat pump types: 
    • mini-split (homes 1,200 sq. ft. or less)
    • multi-split
    • centrally ducted
  • Heat pump must meet minimum efficiency requirements.
  • Heat pump must provide primary heating for at least 50 per cent of the home’s conditioned space in a main living area. (Electric heat must supplement the remaining 50 per cent or less.)

Two-upgrade bonus

$300

  • Install an eligible heat pump and make an additional Home Renovation Rebate upgrade and you could qualify for our $300 two-upgrade bonus.

How to apply

  1. Apply online within six months of your invoice date with the following information:
    • your FortisBC electricity account number or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
    • your email address
  2. If you’re not the utility account holder (e.g. property is a rental), please have the account holder complete the Utility Account Holder Consent form.
  3. Applications may take up to 90 days to process.

Note: the rebate application link below takes you to Account login. Once you've registered and/or logged in you can start your rebate application. Hint: we recommend using Google Chrome® for the best experience.

Start your rebate application

For more tips on using the online rebate application, read our how-to guide.

Invoices dated on or before April 30, 2025 

If you’re in the process of applying for a rebate, please refer to the program information below:

General eligibility

  1. The home must have:
    • a residential FortisBC natural gas account and/or
    • a residential FortisBC or municipal electricity account of Grand Forks, Penticton, Summerland or Nelson Hydro
  2. If the registered owner of the property where upgrades were made is not the utility account holder (e.g. landlord/tenant) the owner must have the account holder complete the Utility Account Holder Consent form.
  3. The home must be a year-round primary residence at least 12 months old and be either a single-family, duplex, triplex, row home, townhouse or mobile home on a permanent foundation. New construction, additions and garage upgrades are not eligible.
  4. Applications must be submitted within six months of the paid invoice date.
  5. Rebates cannot exceed the paid cost on the invoice.
  6. Only one rebate per home for a primary space heating system and a water heater is allowed.1

View full general eligibility requirements.

Heat pump specific requirements

  1. The air source heat pump must be installed by a Home Performance Contractor Network member, and in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes. Self-installations are not eligible.
  2. The heat pump must be replacing an existing hard-wired electric heating system such as electric baseboards, radiant ceiling, radiant floors or a forced-air furnace. The back-up space heating system must also be electric. Emergency replacements of broken electrical systems are not eligible.
  3. Replacing an existing heat pump, or adding a head to an existing heat pump is not eligible.
  4. The new heat pump must be sufficiently sized to function as the primary1 heating system for the home.
    • For ductless systems, one indoor unit (head) must serve a main living area of the premises, including a family room, living room or open-concept kitchen-living room.

Review the terms and conditions

Rebate details

Your contractor can help you identify the rebate-eligible model that is right for your home. In general, mini-split or multi-split systems (also called “ductless” heat pumps) are good for homes with an existing electric heating system that does not use ducts, such as baseboards. Central heat pumps are for homes with a heating system with ducts, such as a furnace.

Note: BC Hydro customers with electrically heated homes may be eligible for similar rebates.


Upgrade Rebate Requirements 

Air source heat pump - ductless mini-split heat pump

Eligible mini-split heat pumps

$1,200
  • minimum HSPF ≥10.00 or HSPF2 ≥8.5
  • minimum SEER ≥16.00 or SEER2 ≥15.2
  • with variable speed compressor
  • minimum capacity of 12,000 BTU (1 ton)
  • eligible homes must be 1,200 sq ft or less
     

Air source heat pump - ductless multi-split heat pump (multiple heads)

Eligible multi-split heat pumps

Note: heat pumps with a maximum static pressure of less than 0.6” Water Column (WC) are considered mini- or multi-split systems.

$2,000
  • minimum HSPF ≥10.00 or HSPF2 ≥8.5
  • minimum SEER of 16 or SEER2 ≥15.2
  • with variable speed compressor
  • minimum capacity of 12,000 BTU (1 ton)
  • must install a minimum of two indoor heads units
     

Air source heat pump - central ducted heat pump (Tier 1)

Eligible central heat pumps

$1,200
  • minimum HSPF of 8.50
  • minimum SEER of 15

Air source heat pump - central ducted heat pump (Tier 2)

Eligible central heat pumps

$2,000
  • minimum HSPF ≥10.00 or HSPF2 ≥8.5
  • minimum SEER≥16.00 or SEER2≥15.2
  • with variable speed compressor
  • minimum capacity of 12,000 BTU (1 ton)

Two-upgrade bonus

$300
  • Install an eligible heat pump and make an additional Home Renovation Rebate upgrade and you could qualify for our $300 two-upgrade bonus.

HSPF = Heating Seasonal Performance Factor
SEER = Seasonal Energy Efficiency Ratio

How to apply

  1. Apply online within six months of your invoice date with the following information:
    • your FortisBC electricity account number or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
    • your email
    • scanned copies of all paid invoices showing details of all work performed, including the purchase date, make, model and installation permit numbers (if applicable)

      Invoices for heat pump rebates must also include the following information; see a sample invoice for heat pumps:
      • AHRI reference number or copy of AHRI certificate
      • number of tons
      • indication that a variable speed compressor has been installed (required for mini-split, multi-split and central, tier 2)
  2. If you’re not the utility account holder (e.g. property is a rental), have the account holder complete the consent form.
  3. Applications may take up to 90 days to process.

Note: the rebate application link below takes you to Account login. Once you've registered and/or logged in you can start your rebate application. Hint: we recommend using Google Chrome® for the best experience.

Start your rebate application

For more tips on using the online rebate application, read our how-to guide.

Third-party offers and services

IOE Consulting

As we work to continuously improve our programs, we will be asking a small percentage of applicants to provide access to their home to verify the installation and operation of their new heat pump. This work is being carried out by IOE Consulting.

The site visit may be conducted either in-person or virtually using an app such as FaceTime or Google Hangouts. IOE staff will always call or email in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.

We’re here to help

If you have questions about rebates, contact us online or call us at 1-855-909-2331.


fbc-bch-cleanbc

1A primary space heating system is a furnace, boiler, combination system or an air source heat pump. Natural gas fireplaces are considered secondary space heating systems. Primary space heating and water heater rebates are offered in conjunction with BC Hydro and CleanBC Better Homes rebates.

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