Heat pump rebate

A high-efficiency air source heat pump uses less electricity than electric furnaces or baseboards because it can extract heat from the air to provide space heating in winter and cooling in summer.


  1. You must be a residential FortisBC or municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro
  2. The home must be a single-family, duplex, row, townhouse or mobile home on a permanent foundation.
  3. Apartments, condos and stacked homes do not qualify for this program.

Read all the terms and conditions.

Rebate details

A professional heating and air conditioning contractor can help you identify the rebate-eligible model that is right for your home. In general, mini-split or multi-split systems (also called “ductless” heat pumps) are good for homes with an existing electric heating system that does not use ducts, such as baseboards. Central heat pumps are for homes with a heating system with ducts, such as a furnace. See the terms and conditions for full requirements for each type of heat pump upgrade. 

Note: BC Hydro customers with electrically heated homes may be eligible for similar rebates.

Upgrade  Rebate  Requirements 

Air source heat pump - variable speed mini-split (single head)

Eligible mini-split heat pumps

  • minimum Heating Seasonal Performance Factor (HSPF) of 10.00
  • minimum Seasonal Energy Efficiency Ratio (SEER) of 18
  • with variable speed compressor

Air source heat pump - variable speed multi-split (multiple head)

Eligible multi-split heat pumps

  • minimum HSPF of 9.30
  • minimum SEER of 16
  • with variable speed compressor

Air source heat pump - central system, tier 1

Eligible central heat pumps

  • minimum HSPF of 8.50
  • minimum SEER of 15

Air source heat pump - variable speed central system, tier 2

Eligible central heat pumps

  • minimum HSPF of 9.30
  • minimum SEER of 16
  • with variable speed compressor

How to apply

  1. Decide what eligible upgrades are best suited for your home and budget with help from your program-qualified energy advisor and/or contractor.
  2. Apply online within six months of completing your installation with the following information:
    • your FortisBC electricity account number or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
    • your email
    • scanned copies of all paid invoices showing details of all work performed, including the purchase date, make, model and installation permit numbers (if applicable)

      Invoices for heat pump rebates must also include the following information; see a sample invoice for heat pumps:
      • AHRI reference number or copy of AHRI certificate
      • number of tons
      • indication that a variable speed compressor has been installed (required for mini-split, multi-split and central, tier 2)
      Additional supporting documentation may be required in some cases.
    • If you’re not the utility account holder (e.g. property is a rental), have the account holder complete the consent form.
  3. Allow up to 90 days to process your application.

Start your rebate application

Third-party offers and services


Program Registered Contractors for heat pumps who have completed training with FortisBC and BC Hydro on industry best practices for installing heat pumps and our rebate program requirements are listed on CleanBC’s website. Note: FortisBC does not guarantee or assume any liability for any work performed by the program registered contractors and is simply offering training to better educate contractors.

We’re here to help

For questions about applying for rebates, contact CleanBC Energy Coach.

For questions about the status of your home renovation rebate application, email homerebates@fortisbc.com and reference your application number.

This program is funded in part, by the Province of British Columbia and the Government of Canada.


Rebate bundle: Home renovations

Window and door rebates

Heat pump rebate

Heat pump water heater rebate

Home renovation bonus rebates

Insulation rebates

Natural gas boiler and combination heating and hot water system rebates

Natural gas fireplace rebate

Natural gas furnace rebates

Natural gas water heater rebate

Install two or more eligible energy-efficiency upgrades (boiler and combination system rebates count as two upgrades) and you could qualify for home renovation bonus rebates from $300 to $2,000.