Heat pump rebate

A high-efficiency air source heat pump uses less electricity than electric furnaces or baseboards because it can extract heat from the air to provide space heating in winter and cooling in summer.

Before beginning work, make sure you qualify for this rebate by reviewing the Program Rebate Requirements, as outlined in the terms and conditions and the eligibility and rebate details below.


  1. You must be a residential FortisBC or municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro
  2. The home must be a single-family, duplex, row, townhouse or mobile home on a permanent foundation.
  3. The heat pump must be the home’s primary* source of space heating used for a main living area.
  4. Replacing an existing heat pump or adding a head is not eligible for a rebate.
  5. Apartments, condos and stacked homes do not qualify for this rebate.
  6. The heat pump must be installed a Technical Safety BC licensed contractor with a GST number and valid BC business licence.
  7. Applications must be submitted within six months of the invoice date.
  8. Additional eligibility requirements apply.
  9. Additional requirements for double rebates

  10. You must have registered for a promo code by December 31, 2020..
  11. The heat pump must be installed and invoice dated between October 1, 2020 and March 31, 2021.
  12. Include your promo code on your application. Note: the double rebate will be applied after your application is reviewed and approved.
    *Only one primary space heating rebate allowed per home. (A fireplace is considered secondary.)

Review the terms and conditions

Rebate details

A professional heating and air conditioning contractor can help you identify the rebate-eligible model that is right for your home. In general, mini-split or multi-split systems (also called “ductless” heat pumps) are good for homes with an existing electric heating system that does not use ducts, such as baseboards. Central heat pumps are for homes with a heating system with ducts, such as a furnace.

Eligible heat pumps must be installed in accordance with the Heat Pump Best Practices Installation Guide for Existing Homes.

Note: BC Hydro customers with electrically heated homes may be eligible for similar rebates.

Upgrade  Rebate  Requirements 

Air source heat pump - variable speed mini-split (single head)

Eligible mini-split heat pumps

  • minimum Heating Seasonal Performance Factor (HSPF) of 10.00
  • minimum Seasonal Energy Efficiency Ratio (SEER) of 18
  • with variable speed compressor
  • have an AHRI certified reference number noting all components

Air source heat pump - variable speed multi-split (multiple head)

Eligible multi-split heat pumps

Note: products with a maximum static pressure of less than 0.6” Water Column (WC) are considered mini- or multi-split systems.

  • minimum HSPF of 9.30
  • minimum SEER of 16
  • with variable speed compressor
  • have an AHRI certified reference number noting all components

Air source heat pump - central system, tier 1

Eligible central heat pumps

  • minimum HSPF of 8.50
  • minimum SEER of 15
  • have an AHRI certified reference number noting all components

Air source heat pump - variable speed central system, tier 2

Eligible central heat pumps

  • minimum HSPF of 9.30
  • minimum SEER of 16
  • with variable speed compressor
  • have an AHRI certified reference number noting all components

Two-upgrade bonus

  • Install an eligible heat pump and make an additional Home Renovation Rebate upgrade and you could qualify for our $300 two-upgrade bonus.

How to apply

  1. Decide what eligible upgrades are best suited for your home and budget with help from your contractor.
  2. Apply online within six months of your invoice date with the following information:
    • your FortisBC electricity account number or municipal electricity account number from Grand Forks, Penticton, Summerland or Nelson Hydro
    • your email
    • scanned copies of all paid invoices showing details of all work performed, including the purchase date, make, model and installation permit numbers (if applicable)

      Invoices for heat pump rebates must also include the following information; see a sample invoice for heat pumps:
      • AHRI reference number or copy of AHRI certificate
      • number of tons
      • indication that a variable speed compressor has been installed (required for mini-split, multi-split and central, tier 2)
  3. If you’re not the utility account holder (e.g. property is a rental), have the account holder complete the consent form.
  4. Applications may take up to 90 days to process.

Start your rebate application

Note: the rebate application link takes you to Account login. Once you’ve registered and/or logged in you can start your rebate application.

For tips on using the online rebate application, read our how-to guide.

Third-party offers and services

IOE Consulting

As we work to continuously improve our programs, we will be asking a small percentage of applicants to provide access to their home to verify the installation and operation of their new heat pump. This work is being carried out by IOE Consulting.

The site visit may be conducted either in-person or virtually using an app such as FaceTime or Google Hangouts. IOE staff will always call or email in advance to book a site visit appointment with you. Their staff also carry photo ID badges identifying them as FortisBC contractors.

We’re here to help

If you have questions, contact us at 1-855-909-2331 or homerebates@fortisbc.com.

This program is funded in part, by the Province of British Columbia and the Government of Canada.


Rebate bundle: Home renovations

Window and door rebates

Heat pump rebate

Heat pump water heater rebate

Home renovation bonus rebates

Insulation rebates

Natural gas boiler and combination heating and hot water system rebates

Natural gas fireplace rebate

Natural gas furnace rebates

Natural gas water heater rebate

Install two or more eligible energy-efficiency upgrades (boiler and combination system rebates count as two upgrades) and you could qualify for home renovation bonus rebates from $300 to $2,000.