Natural gas furnace rebates

Replace your old commercial natural gas furnace with an eligible ENERGY STAR® model and you could qualify for a rebate of up to $1,000.* Plus, if you install an eligible connected or ENERGY STAR thermostat, you could be qualify for an additional $150 rebate.


  1. You must be a FortisBC natural gas customer under any rate class except Rate 1.
  2. The furnace must be replacing an existing natural gas primary space heating system that's a minimum of 10 years old. Emergency replacements of space heating systems that are not in working order or deemed unsafe to operate by a licensed gas contractor are not eligible for rebates.
  3. You must install an eligible ENERGY STAR certified furnace with a two-pipe direct vent system, as verified by a photograph included with your application.
  4. Connected thermostats must be installed by your licensed contractor at the same time as the new qualifying furnace installation.
  5. You must submit an application and supporting documentation no later than 365 days after the purchase date of the product(s) (as shown on the paid invoice) or installation date (as listed on the application form), whichever is first.
  6. To qualify for top-up rebates you must be a FortisBC commercial natural gas customer who owns or operates a registered charity that provides assistance to low-income persons, or a housing provider that is:
    1. a local government
    2. housing society registered under the Societies Act
    3. a housing co-op registered under the Cooperative Association Act or
    4. a governing body of an Indigenous band, provided the housing is primarily for low-income households

Note: top-up participants do not include:

  • school boards or educational institutions
  • health authorities or hospitals
  • public libraries

Review the terms and conditions

Rebate details

Upgrade Rebate Requirements
95 to 96.9 per cent annual fuel utilization efficiency (AFUE) furnace $800

Top-Up Eligible Participants $2000
Eligible furnaces
97 to 99 per cent annual fuel utilization efficiency (AFUE) furnace $1,000

Top-Up Eligible Participants $3000
Eligible furnaces
ENERGY STAR thermostats $150 ENERGY STAR connected thermostats
Furnace manufactured connected thermostat $150 Furnace manufacturer connected thermostats

Other requirements for high-efficiency commercial furnace rebates

Your new heating system must have two-pipe direct venting. One pipe provides directly vented outside air to the sealed combustion chamber, while the second sealed pipe directs exhaust gases outside. This system improves the efficiency and lifespan of the equipment as well as the comfort of your building. 

How to apply

  1. Purchase an eligible ENERGY STAR certified furnace and have it installed with a two-pipe direct vent system by a Technical Safety BC licensed gas contractor. You can find a contractor by searching our online directory.
  2. Work with your contractor to complete, in full, the furnace rebate application.

    You must include a clear, legible copy of your receipt or fully paid invoice showing the following:
    • details of all work performed
    • purchase date
    • quantity, make and model number of eligible furnace(s) purchased and installed
    • installation permit number
    • gas contractor’s Technical Safety BC licence number
    • any other required information for your application
    The new furnace must undergo commissioning to ensure it's installed and operating according to best practice. A copy of the completed commissioning sheet must be made available upon request.
Note: the rebate application link below takes you to Account login. Once you've registered and/or logged in you can start your rebate application. Hint: we recommend using Google Chrome® for the best experience.

Start your rebate application

For more tips on using the online rebate application, read our how-to guide.

Incentives for gas contractors  

Contractors who take part in our Furnace Replacement Program can receive a $100 incentive for each approved customer application.  

Help improve our programs

As we work to continuously improve our programs, we will be asking some applicants to provide us with access to their building or facility to verify the installation and operation of the new furnace. This work is carried out by a third-party contractor. Staff will always call in advance to book a site visit appointment with you.

We’re here to help

If you have questions, contact your account manager or email [email protected].