Dual fuel rooftop units rebates for non-profit organizations

Due to a potential Canada Post service interruption rebate cheque deliveries may be delayed. Mailed cheques remain the only available method of rebate payment. For general updates, please refer to the information alert page.

Dual fuel rooftop units (RTUs) provide an option for new construction and existing buildings, for non-profit organizations, to improve energy efficiency while maintaining access to the reliability of the gas system.

What are dual fuel RTUs?

These are packaged units that contain a combination of an electric heat pump and gas-fired burner, which provide heating (electric or gas) and cooling (electric only).

Our team is here for you

Our account managers and energy solutions managers are here to answer your questions and help you get rebates to reduce the upfront cost of installing RTUs.

Eligibility

  1. You must be a FortisBC commercial gas customer under any rate class except Rate 1.
  2. You must operate a registered charity that provides assistance to income-qualified persons, or a housing provider that is:
    • a local government
    • a housing society registered under the Societies Act
    • a housing co-op registered under the Cooperative Association Act or
    • an Indigenous governing body that is authorized to act on behalf of Indigenous peoples

    3. Note: non-profit participants do not include:

    • school boards or educational institutions
    • health authorities or hospitals
    • public libraries
  1. For existing buildings, the dual fuel rooftop unit must replace a gas heating system that currently serves as the building's primary source of space heating.
  2. You must be a property owner or long-term leaseholder of an existing commercial or industrial building or the builder, developer or owner of a new commercial building.
  3. You must submit an application and supporting documentation no later than 365 days after the purchase date of the products as shown on the invoice. Our updated rebates apply to eligible projects with invoices dated on, or after, July 4, 2025.
  4. You must install products with a lockout (switchover) temperature consistent with your climate zone and you must agree to switch to gas heating based on the table below:
Climate Zone Lockout (switchover) temperature where electric heat pump turns off and gas-fired burner turns on

CZ-4

Not higher than +3 ͦ Celsius

CZ-5, CZ-6, CZ-7A, CZ-7B, CZ-8

Not higher than -3 ͦ Celsius

Review all the terms and conditions.

Rebate details

Dual Fuel RTU
(Standard Efficiency1) 		Dual Fuel RTU
(Condensing Efficiency2)

50% of the total project cost up to a maximum incentive of $150,000 per premise.

50% of the total project cost up to a maximum incentive of $225,000 per premise.

Dual Fuel RTU
(Standard Efficiency1) 		Dual Fuel RTU
(Condensing Efficiency2)

50% of the total project cost up to a maximum incentive of $100,000 per premise.

50% of the total project cost up to a maximum incentive of $150,000 per premise.

How to apply

  1. Before you buy dual fuel RTU equipment, ensure it is eligible for the rebate. If you have questions, contact us before purchasing and installing equipment.
  2. Have a gas or mechanical contractor licensed with Technical Safety BC install your dual fuel RTU. You can find one through our Trade Ally Network.
  3. Apply online for your dual fuel RTU rebate within 365 days of the purchase date (as shown on the paid invoice). Your application must include a copy of the product specification sheet and paid invoices showing product type, quantity, make, model number and total installed cost (before tax).

Note: the rebate application link below takes you to Account login. Once you've registered and/or logged in you can start your rebate application. Hint: we recommend using Google Chrome® for the best experience.

Start your rebate application

For more tips on using the online rebate application, read our how-to guide.

We’re here to help

If you have questions, email [email protected] or call 1-866-436-7847. 

1Standard efficiency dual fuel RTU refers to an RTU where the electric heat pump unit is packaged with a standard efficiency gas-fired burner, providing heating and cooling (heat pump only).

2Condensing efficiency dual fuel RTU refers to an RTU where the electric heat pump unit is packaged with a condensing efficiency gas-fired burner, providing heating and cooling (heat pump only).